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Product managers are often praised for high standards, but what happens when those standards cause more harm than good? In this episode, Harpal Singh reflects on the tough leadership lessons he’s learned, from navigating hiring bias to managing across cultures and growth stages. What You’ll Learn: Leadership Biases : How good intentions can create unnecessary pressure Team Culture : Why the best PMs learn to listen, adapt, and own the outcome Hiring Smarter : Moving beyond instinct to stru
When I built my first AI model back in 2002, as part of my master’s thesis, I couldn’t have imagined the GenAI-native world we live in today. Back then, artificial intelligence was mostly theoretical, and building even a simple agent required weeks of work and heaps of computing power. Since then, I’ve had the privilege of helping organizations build cutting-edge AI solutions, from early neural nets to the first wave of LLMs.
72% of shoppers would stay loyal to brands they loved even if it meant paying more. But if you’re not measuring how your brand is performing, how can you build—or protect—that loyalty? That’s where brand health tracking comes in. It gives you the ongoing, actionable insights you need to grow market share, secure stakeholder buy-in, and optimize your brand strategy.
UI design tips to improve your interface designs using logic rather than gut feel. Designing user interfaces is no easy task. With countless choices around layout, spacing, typography, and colour, it’s easy to feel overwhelmed. And when you layer in considerations like usability, accessibility, and human psychology, the challenge only grows. But here’s the good news, UI design doesn’t have to feel so complex.
Product managers have long relied on the Minimum Viable Product (MVP), but in the age of AI, a minimum AI-Ready Product (MAP) – an evolution of the MVP that ensures a product is not just functional but ready to leverage AI from day one has become crucial
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lennybot | Podcast | Hire your next product leader | My favorite Maven courses | Swag Subscribe now You’re probably hearing a lot of AI jargon, and you probably sort of know what some of it means. but not really.
Customer support teams hear everything. In this episode of How I PM, Pedro Moreno, head of products at Serasa Experian, shares how product managers can create a direct channel to support and use it to drive meaningful improvements. Pedro’s Three Keys to Creating a Direct Line to Support: Open a dedicated feedback channel Make sure product is listening to what support hears every day.
Customer support teams hear everything. In this episode of How I PM, Pedro Moreno, head of products at Serasa Experian, shares how product managers can create a direct channel to support and use it to drive meaningful improvements. Pedro’s Three Keys to Creating a Direct Line to Support: Open a dedicated feedback channel Make sure product is listening to what support hears every day.
Wheels Falling Off Your Product? The Growth Stage of the Product Lifecycle (Part 3) By Jana Paulech At a Glance The growth stage of the product lifecycle begins after achieving product-market fit, requiring sustained exponential growth and a strong, evolving value proposition and positioning to capture and expand the target market. To sustain growth, products must outpace the competition by understanding customer segments deeply, moving swiftly in response to needs, and strategically innovating.
Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . The traditional PM toolkit—spreadsheets, sticky notes, and stakeholder meetings—is being supercharged by AI. And no, this isn’t about replacing PMs. It’s about amplifying them. Get ready to become an AI Product Manager.
The $10B blueprint: Beyond Code & Canvas, how AI-Driven thinking will shape the next era of leadership Introduction: Not Just Pixels, But Power What if the future CEO of a trillion-dollar company is someone who blends creativity, systems thinking, and human empathy, with the power of AI? Whether from design, engineering, business, or any hybrid background, the next generation of leaders will use design as a core superpower.
Few things are more frustrating than silence—especially when it comes to getting customer feedback in product management. You send the messages, post the prompts, maybe even offer a “quick 15-minute chat”… and nothing. Just radio silence. One of my coaching clients—an experienced product leader at a SaaS startup—found themselves smack in the middle of this.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Let’s be honest: most app monetization strategies are outdated and even downright annoying to users. Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. As a growth manager, I’ve helped teams move past outdated tactics to create monetization models that foster win-win situations, maximizing revenue for the business while ensuring a seamless user experience.
Too many discovery efforts fail silently. Teams run interviews, ship features, and sprint ahead – only to realize months later that nothing moved the business. Why? Because most discovery is just activity. Not alignment. To change that, we partnered with David Pereira , a product leader & product coach who’s made a name for calling out “fake discovery” and showing teams how to course-correct with ruthless clarity.
Why This Guide Matters If you’ve ever typed “Google PM salary” or “Amazon product manager compensation” into a search bar, you’re not alone. In 2025, product management continues to be one of the most lucrative and in-demand roles in tech. But compensation varies wildly depending on company, level, geography, and even negotiation skill. Don’t miss – The Ultimate Guide to Product Manager Interview Questions (with Sample Answers).
Why the designer mindset matters more than ever, even when AI writes the code. There’s a common myth floating around these days: that working with AI is just about crafting the right prompt. Write a clever line, press enter, and voilà — magic happens. But anyone who’s actually built a product — especially as a designer — knows that the real work starts long before that prompt.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Insights from Chris Mele’s Business of Software AMA Pricing is often treated as an afterthought in SaaS companies. Founders focus on product-market fit, customer acquisition, and engineering scale long before they turn serious attention to monetization. But according to pricing expert Chris Mele , that approach can cost companies millions in unrealized revenue.
I’ve written before about the value of mining for conflict , especially when stakeholders say they’re aligned, but you want to be sure. One effective technique is to go around the room (or their screens) and ask each stakeholder “What could go wrong with this plan?” Subscribe to my weekly Nano-letter: Sign Up Some answers might be off-the-wall (“The world could end and we wouldn’t be able to sell our lawnmower app”), but others may surface real concerns that haven’t yet been voiced.
For Customer Success leaders, the pressure to drive not just retention but also revenue growth is intensifying. Customer Success teams are no longer simply the keepers of customer satisfaction; they are rapidly evolving into critical drivers of expansion and revenue outcomes. But how do you uncover the often-hidden signals that customers are ready to grow with your business?
Discover how Yudi Sun, Director of Product Design at Duolingo, designs for achievement, scales creative alignment, and builds brain share across teams.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
AI-driven user testing, video insights, plus seamless app distribution and expert resourcesâ discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows. Platform Overview Managed Services Compare Plans What's New?
Welcome to the ultimate guide to Product Manager interview questions. In this post, we’ll break down the types of questions you’ll face and how to answer them with confidence. Types of Product Manager Interview Questions Behavioral: “Tell me about a time…” Product Sense: “How would you improve…” Technical: Understanding systems, APIs, and trade-offs Case Study: Real-world scenarios to test your thinking How to Answer: “Tell me about a product you admire” This is a common question to assess your
Looking for a good user onboarding tool and wondering if Product Fruits is the best option for your SaaS company? The many available Product Fruits alternatives don’t necessarily make the choice any easier. To make the right choice, you must consider your priorities, including your varied JTBDs, budget, and company size. In this post, we’ll examine which Product Fruits competitor is the better digital adoption platform for your needs.
Testing doesn’t have to feel like guesswork. What if you could describe your vision and watch it come to life? What if understanding your visitors’ emotions was as simple as a 30-second scan? What if your reports could tell you not just what happened, but why it mattered? That’s where AI steps in – not to replace your creativity, but to amplify it.
Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting
Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical
Why airfocus Product Pricing Templates Resources Book a demo Product Strategy âGreat product leaders steer like sailors, not speedboatsâ: Lucid CPO Dan Lawyer 25 Jun 2025 3 mins read Emma-Lily Pendleton By Emma-Lily Pendleton CONTENTS Why timing and momentum matter The perils of stasis Product leaders are under constant pressure to chart a clear path forward â but when the only constant is change, with shifting markets, evolving customer expectations, and internal goals, how do you alig
Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. They want to explore live data, uncover insights, and take action in real time. That is the promise of self-service BI: giving users direct access to the answers they need without relying on data teams or filing support tickets. However, delivering that experience inside a software product or platform is not easy.
Each year, the Innovation Showcase brings together the thinkers, builders and investors shaping the future of tech in Indiana. And every time we attend, we’re reminded just how special that energy is. It’s not only a space to connect with founders and leaders — it’s where we learn what’s working, what’s changing and where innovation is accelerating.
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
Ever wonder why some teams just click, while others stall, clash, or crumble under pressure? It’s not luck. Its development. Behind every high-performing team is a journey—a path from polite introductions to productive flow, with a few bumps (and maybe blowups) along the way.
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