NextBigWhat

JANUARY 12, 2021

Capital markets dried up & we were burning $1B/yr. Sun Microsystems was one of the most valuable companies in the world at that time (peak market cap >$300B). Product development ground to a halt during the transition, we froze all new features for over a year. I was at Amzn in 2000 when the internet bubble popped.

CTO 80

CTO Presentation Branding Engineering 80

The Accidental Product Manager

APRIL 24, 2017

The Scion brand is being retired by Toyota Image Credit: Aaron Van Dike. Scion was a separate brand that Toyota created way back in 2003. The brand was sold in the United States, Canada, and Puerto Rico. Toyota created the Scion brand in order to attract younger buyers. Overall, this goal was accomplished.

Differentiation 62

Differentiation Branding Customer Experience User Testing 62

Userpilot

SEPTEMBER 24, 2020

And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. There are many different NPS tools on the market. The needs of brand new users and seasoned pros are very different.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

Userpilot

JANUARY 17, 2022

NPS , which stands for Net Promoter Score, is a term trademarked by Bain & Company in 2003. Launch your NPS survey without needing help from a developer. Customize surveys by applying your brand colors and style. No code is needed for your NPS survey creation – do it yourself and lighten the load on your developers.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Software Review 98

Userpilot

JANUARY 8, 2021

The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Detractors will be not only less loyal to your brand but also ready to drag your business through the mud. You can design their look and feel to match your brand and be less intrusive. What is NPS? In-app surveys.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Weak Development Team 93

PMLesson's Ace the PM Interview

AUGUST 8, 2022

It does this through a number of programs and initiatives that focus on everything from culture, product inclusion and racial awareness to career development, health and wellness. Gayglers: Founded in 2003, Gayglers was Google's first-ever Employee Resource Group.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

The Accidental Product Manager

SEPTEMBER 18, 2017

The whole idea behind the company was to try to find a way to create a product development definition that would standardize the wide range of blood tests that are commonly performed by creating a novel new hand-held device. The company was founded in 2003 and had raised US$6.9M The Problem With Edison. by the end of 2004.

Product Research 50

Product Research Product Management Product Manager Reporting Tools 50

The Product Coalition

FEBRUARY 5, 2019

Remember that developing a public profile can be an asset for aspiring Product Managers : perhaps these profiles will inspire you to take a more active role. He is very involved in content marketing discussions on his blog. He is also very interested in the future of automation for marketers and overall product practitioners.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

Roy Madden

MARCH 10, 2016

To put it in perspective, there have been 5,000 petabytes of information created from the dawn of civilization to 2003. Ninety-two percent of marketers are creating more digital content now than they did two years ago, and 83 percent expect this number to continue to rise, according to Accenture. million posts per day.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Crowdsource 40

The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. It is used as an indication of the customer’s overall satisfaction with a company’s product or service and their loyalty to the brand. People love your solution.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Userpilot

OCTOBER 10, 2022

And how can product managers use it to develop great products? Fred Reichheld developed NPS in 2003 to quickly measure customer sentiment. Apart from product quality, NPS is influenced by other factors, like marketing. The market is full of dedicated NPS tools like SatisMeter, but these focus on collecting data only.

User Testing 98

User Testing Feedback Software Onboarding KPIs Analytic Tools 98

Alchemer Mobile

AUGUST 27, 2020

Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback. do not interface with developers in a technical way). But for the most advanced mobile PMs , success goes beyond just checking boxes. Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

Imaginary Cloud - Design

NOVEMBER 25, 2021

WordPress was created in 2003 as a blogging platform and gradually evolved to a Content Management System (CMS) , used to create from business websites to portfolios, e-commerce stores, directories. It's a free, open-source platform that everyone can download and use with a vast community of developers and users.

Research Software 81

Research Software Embedded Analytics User Testing Customer Experience 81

Userpilot

APRIL 27, 2023

A negative NPS score means that you are not hitting the right market, customers don’t yet see the value in your product, or your service needs improvements. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. Your NPS surveys should fit in with the feel of your brand. Create NPS surveys with Userpilot!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. How to use NPS.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Userpilot

MAY 17, 2022

Brand monitoring also works as you get to see what the world is saying about your brand on social media and other digital communities. This feedback is often obtained through surveys, but you can also find them on social media and internet forums where customers share their experiences with your brand. What is a feedback loop?

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Mind the Product

DECEMBER 2, 2016

They were marketed to US consumers on the promise of security, but to quote business news outlet Quartz: “The US’s transition to chip cards has been an utter disaster. In 2003 Lego lost $300 million – even though Lego has the highest profit margin of any toy brand – and predicted a loss of $400 million in 2004.

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

svpg

SEPTEMBER 30, 2016

This code convergence effort was supposed to save Microsoft substantial development time, and also - they tried to convince themselves - improve the offering since Word would have the same features on every platform. At the time, Word for Mac was a relatively small market.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

NOVEMBER 19, 2019

But my personal journey is a developer to CEO. All of their data would run through our technology because at the other end of that there are brands and businesses that really wanted to understand what was happening on social media; what was happening around their brand, their industry, their market.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Usersnap

FEBRUARY 20, 2020

Apart from providing insight into customer satisfaction and loyalty, NPS also gives companies an idea of the quality of the customer experience they provide, their growth potential, organizational performance, and overall brand sentiment. They are more likely to spend more with your company, as well as spread positive brand awareness.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

Amplitude

AUGUST 16, 2018

The surprise usually starts being voiced after the business expands globally—particularly to emerging markets—but does not hire the experienced global leaders at headquarters, where product decisions are made, that these companies need to manage this growth. Let’s assume that the surprise is sincere.

Customer Experience 74

Customer Experience Weak Development Team Leadership Construction 74