The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

Intercom, Inc.

FEBRUARY 24, 2020

Having the right tools to support customers is vital if your customer base is growing at a fast clip. Launched in 2004, the web hosting provider serves over 29 million users in 178 countries. Prior to Intercom, Hostinger tested a number of different support tools. Try 1 new customer every 5 seconds. The challenge.

User Testing 184

User Testing Research Software Feedback Software Customer Experience 184

The Product Coalition

JULY 21, 2022

For the past few weeks, I have been researching the Web3 phenomenon. Many technological advancements have occurred over the years since the invention of the internet. the next generation of web technology, all that changed in 2004. era, a host of technologies have transformed the Web. Web3 and Web 3.0 What’s Web3?

Research Software 174

Research Software Banking Vision User Testing 174

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Mind the Product

APRIL 11, 2017

Published in March 2004, Inmates was one of the first books published that strongly called out the the insane usability problems with most software tools at the time. Published in 2008, Cagan continues Cooper’s work by instructing his readers to focus on their customer’s misery, rather than technical solutions.

Books 147

Books Research Software Product Manager Product Management 147

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

Product Research 116

Product Research Research Software Software Review Technical Review 116

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. So we decided to curate a list of the best of the best?

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

BrainMates

MARCH 24, 2025

The Biggest Bet of My Career In 2004, I left a stable product role at a subscription TV company to start Brainmates. So, for my next client I signed a TV channel on the same Subscription TV platform. Yet, Harvard Business research suggests that only 1015% of people are truly self-aware. It wasnt an impulsive decision.

Data Visualization 52

Data Visualization User Testing Product Manager Customer Feedback 52

freshtrax

JUNE 11, 2019

To give you a bigger picture of the Japanese technology industry, we dive deeper and introduce the top technology companies in Japan based on the following four criteria: capital value, sales, profit, and number of employees. Nomura Research Institute, Ltd. ?421.4 ITOCHU Techno-Solutions Corporation. ?391.6 Fuji Soft. ?

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

The Product Coalition

SEPTEMBER 14, 2020

Many organizations erroneously define their products by taking a technology perspective. They consider the product’s underlying technologies, components, and tools and call a logical grouping of them a “product.” Alan Cooper’s prescient book, The Inmates are Running the Asylum , was a wake-up call back in 2004.

Product Research 113

Product Research Customer Communications Reporting Tools Research Software 113

Mind the Product

APRIL 18, 2017

Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Aparna has over 15 years of experience in the tech industry, as a computer scientist, engineer, and product leader, starting with helping build the world’s first content delivery services at Akamai technologies.

Research Software 89

Research Software User Testing Customer Experience Workshop 89

Product Innovation Educators

FEBRUARY 22, 2021

Amazon operates at a scale that often can’t be supported by any commercial solutions, so they have to create solutions themselves. At these meetings, a leader of the customer service group brought forward a customer problem that Amazon didn’t have a good solution for. Frugality—constraints breed innovation.

Customer Feedback 215

Customer Feedback User Testing Product Manager Product Management 215

Mind the Product

MARCH 16, 2017

Prior to Twitter, Josh worked on the platform at Facebook and led the launch of Facebook Connect. Janna is the CEO and co-founder of ProdPad, product management and roadmapping software for product people, an international speaker, as well as co-founder of Mind the Product. Janna Bastow, CEO & Co-Founder, ProdPad.

Research Software 79

Research Software User Testing Product Research Workshop 79

freshtrax

APRIL 18, 2023

Afterwards, he obtained a master’s degree in engineering from Chiba University, specializing in service design utilizing technology. Akiko Sakamoto Akiko works as a UX researcher at Btrax. All of these fields are deeply connected to users’ lifestyles and require holistic solutions. She was born and raised in Tokyo.

Research Software 98

Research Software UX Customer Experience Banking 98

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. OKRs and Design Sprints [12:12]. Windows ME.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

The Product Coalition

MAY 27, 2020

“ Christiaan : A friend of mine started a software company. He sold solutions, I developed them. It resonated strongly with my beliefs about personal autonomy and all my prior training as a psychologist.” “ Barry : Failed software development projects. I was responsible for managing software development projects.

Agile 78

Agile Feedback Software Research Software User Testing 78

freshtrax

AUGUST 31, 2021

btrax was started in 2004 as a web design company based in San Francisco. Incidentally, almost all of this process was done remotely, using online tools to connect the teams in Japan and the US. Research & Validation: Understand the Japanese market and validate your product-solution fit. Services Getting Commoditized.

User Testing 105

User Testing Research Software Branding Workshop 105

Mind the Product

JANUARY 23, 2017

Aparna has over 15 years of experience in the tech industry, as a computer scientist, engineer, and product leader, starting with helping build the world’s first content delivery services at Akamai technologies. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Userzoom

JANUARY 5, 2018

private employers added 250,000 jobs in December, marking the biggest monthly increase since March, traditional grocers are preparing to harness technology in new ways, ready to unleash a new, more likely to succeed, tech revolution in food retailing, manufacturing in the U.S. Just Accelerated to its Best Year Since 2004. ”

Data Visualization 0

Data Visualization Reporting Tools Analytic Tools Research Software 0

Birst BI

JANUARY 29, 2019

According to research from Eckerson Group, when an organization deploys a BI and analytics system, roughly 10% of employees have the skills needed to produce insights from corporate data and deliver them to decision makers. That means much of the organization depends on a few experts to leverage data to make decisions.

Data Visualization 78

Data Visualization Analytic Tools Artificial Inteligence Reporting Tools 78

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

Mind the Product

DECEMBER 2, 2016

They’re confusing to use, painstakingly slow, less secure than the alternatives, and aren’t even the best solution for consumers.” The companies’ solution had been decided behind closed doors, but if they had been listening to their customers, they would have realized that the 10 second processing time was a deal breaker. billion. “My

User Testing 70

User Testing Customer Feedback Customer Experience Feedback Software 70

UX Studio: Product Management

NOVEMBER 22, 2022

Since then, we grew into a team of 60 motivated UX designers and researchers. We always research and validate our screens, making data-driven decisions. Beyond creating website designs, we can also help you with: user experience design, website redesign, on-demand consulting and training for your teams, UX research, and.

Research Software 79

Research Software Technical Review Data Visualization User Testing 79

Modus Create

APRIL 24, 2024

Your teams are a treasure trove of knowledge, documenting their work across various tools: they write procedures in Word files on Google Drive, save PowerPoint presentations in SharePoint, and export Jira reports into Excel workbooks. Have you ever calculated the time spent searching for information across all these platforms?

Data Visualization 52

Data Visualization Analytic Tools Research Software Reporting Tools 52

TSIA

AUGUST 17, 2015

When I first began publishing research on customer communities as a self-service channel in 2004, few companies had a community, and most were afraid of the “free-for-all” nature of discussion forums, fearful of what customers might say.

User Testing 40

User Testing Customer Experience Research Software Strategy 40

Imaginary Cloud - Design

MAY 22, 2019

Here we see service design working on a system level, with an overview of the different products, processes and touch points of the whole service. You purchase the tickets on your mobile phone through the theatre’s app; 3. It can be, for instance, the app to buy the tickets (2). What is service design?

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

ProductPlan

NOVEMBER 19, 2019

You’re a product manager working for a software startup, and you’ve come up with an idea for a new app. The investors are so enthusiastic about the app’s potential that they greenlight all of the funding your team will need to develop it. The implications of this distinction are essential in your market validation research.

User Testing 61

User Testing Research Software Feedback Software Software Review 61

BrainMates

OCTOBER 10, 2019

One common ‘solution’ is for a single person to perform multiple roles. It uses planning tools and techniques to enable a team to organise and prioritise the various tasks that they need to complete, and deal with unexpected changes or issues. References: [1] Project Management Institute (2004). 3rd Edition. 2] Kotler, P.,

Product Manager 75

Product Manager Product Management Management Management 75

The Product Coalition

DECEMBER 8, 2019

research and insights in regards to why the Wu-Tang Clan is a successful product team. If your team is struggling, a fresh influence might help everyone to change their point of view and figure out a solution. Not seen in this picture is Ol’ Dirty Bastard or ‘ODB’ , who passed away in 2004. Source: Newschannel5.com

Vision 148

Vision Product Research Construction Feedback Software 148

Mind the Product

DECEMBER 4, 2018

Netflix’s Friends (Born 2004, died 2010). Netflix launched Friends in 2004, the year that Facebook grew from one million to six million members. Consumer science – the process of forming and evaluating hypotheses through existing data, qualitative research, surveys, and A/B tests – requires finely-tuned intuition.

User Testing 184

User Testing Customer Experience Strategy Product Research 184

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again. Tools and resources.

Weak Development Team 168

Weak Development Team Product Manager Product Management Management 168

UX Studio: Product Management

MARCH 5, 2021

A video game is mainly considered as a creative platform for interactive narrative storytelling, but from a technical standpoint, it is merely a software requiring mostly traditional but sometimes modern types of inputs from the user. World of Warcraft (2004). Role of UI in games. Well, take a look into Colin McRae Rally 2.

Research Software 119

Research Software Customer Experience Systems Review User Testing 119

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software Product Research User Testing 40

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40