2007 Blog Customer Experience Naming 
Userpilot
AUGUST 29, 2022
These tools are complimentary to your product or service meant to draw in potential customers. It helps you raise brand awareness with potential customers, generate leads, improve SEO and build customer love. Users are usually problem-aware but don’t yet know they need a solution like yours.
Userpilot
JULY 8, 2021
Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. Step 3 to implement pirate metrics in your SaaS: use a product adoption tool and A/B test in-product experiences to drive those metrics up. What are Pirate Metrics?
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Userpilot
NOVEMBER 17, 2021
2,000+ customers. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. …and the train isn’t slowing down any time soon. By leveraging content marketing and a solid professional network, Saravana Kumar grew the company from 0 to 250 customers. 5 products.
Amplitude
OCTOBER 30, 2020
My name is Arjun Devgan and I joined Amplitude in May 2019 as its first-ever VP of Global Customer Success. It isn’t clear who first coined the term Customer Success. Product: Our customers genuinely love our product. Product: Our customers genuinely love our product.
Intercom, Inc.
APRIL 18, 2019
In late 2007, a pair of roommates found themselves scraping their wallets to come up with enough cash to cover their exorbitant San Francisco rent. Their names were Brian Chesky and Joe Gebbia, and they had just started Airbnb. Prospective customers have to be educated. Investors might not get it. So too has Gainsight’s revenue.
UX Studio
MARCH 11, 2024
With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user.
The Accidental Product Manager
JUNE 25, 2018
As a product manager, you know just how important the name of your product is. We spend a great deal of time trying to come up with the right name that will match the product development definition for each of the products that we manage. Product naming confusion never looks good on a product manager resume!
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