UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

Technical Advisors 77

Technical Advisors Analytic Tools Feedback Software Reporting Tools 77

Mind the Product

MARCH 16, 2021

Buy Chris Matts’ ‘Real Options at Agile 2009’ book here. * ‘What is Behaviour Driven Development (BDD)?’ Review us on your podcast app so that we can use your feedback to be better. . * Follow Liz on Twitter , LinkedIn and her Website. * Liz’s ‘Estimating Complexity’ Blog post.

Technical Review 214

Technical Review Agile Consulting Feedback Software 214

Arkenea

JUNE 10, 2025

The 2009 HITECH (Health Information Technology for Economic and Clinical Health) Act boosted the usage of EHR (Electronic Health Records) across the US healthcare industry. Healthcare facilities are opting for customized EHR software development to meet their unique in-house needs. Why Create a List of EHR Software Requirements?

Feedback Software 52

Feedback Software Reporting Tools Software Review User Testing 52

Sachin Rekhi

DECEMBER 31, 2009

It has been exactly a year since I started this blog, as it was one of my new year's resolutions for 2009. While it's far from where I'd like to be with blogging, 2009 was a solid start. Here's a look back at the highlights: Top Five Posts from 2009 (by pageviews). Is Google App Engine Ready for Prime Time?

Feedback Software 60

Feedback Software Startups Blog Engineering 60

Mind the Product

FEBRUARY 5, 2020

He loves to think and communicate about technology, to reflect on the meaning of communication and what organisations can do to improve it. And the people who’ve been working on the documents don’t want to hear any feedback at all. ”. And the people who’ve been working on the documents don’t want to hear any feedback at all. ”.

Feedback Software 227

Feedback Software Vision Document Consulting 227

UX Planet

FEBRUARY 21, 2024

I’m sharing my insights and surprising parallels that I encountered during the courses on Systemic Design and Designing Resilient Regenerative Systems. It was a really insightful and encouraging journey through complex systems! Systemic design I’ll not go into details on what systemic design is.

Research Software 97

Research Software Feedback Software Government Differentiation 97

Mixpanel

NOVEMBER 15, 2021

In 2009, when Mixpanel was founded, the world was in a period of uncertainty and still facing the Great Recession. The data ecosystem looks nothing like it did when we got started in 2009. We believe that customers can get the most value from the innovation in data by choosing purpose-built, best-of-breed tools.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. It’s called product-led growth.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Userpilot

DECEMBER 15, 2021

Long story short: every little interaction a customer has with your brand counts (and you can track this with user behavior analytics software !). Engages with your onboarding in-app flows. 17 conversion metrics you should be tracking in your SaaS in 2022. 6 – Feedback. Let me explain. What is a macro-conversion?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. The projects there range from a music marketplace to a pet health tracking app. It is proven to be an effective system.

UX 136

UX Research Software Feedback Software User Testing 136

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

JANUARY 7, 2021

Both appeal to the reward system in your brain, and flood it with dopamine. SaaS products took note – and started using the same principles to encourage their users to adopt their tools. SaaS products took note – and started using the same principles to encourage their users to adopt their tools.

Onboarding KPIs 85

Onboarding KPIs Research Software Feedback Software User Testing 85

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.

User Testing 64

User Testing Data Visualization Customer Experience Research Software 64

Userpilot

APRIL 6, 2021

There’s no metric in SaaS businesses that correlates with profitability more than retention. Retention strategies are used by SaaS companies to maximize repeat business and make revenue more predictable. To see how many customers you have or had at a given point in time, many SaaS businesses use either Profitwell or Baremetrics.

Feedback Software 64

Feedback Software Research Software User Testing Customer Experience 64

Melissa Perri

MAY 5, 2016

It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? A week after that we found a different solution that increased clickthrough rate threefold on our products. We have to find the answers to these questions before committing ourselves to building a solution.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Userpilot

MARCH 25, 2022

There are also some other methodologies that testing tools can easily handle. You can also use product analytics tools like Userpilot. What is message testing in SaaS? Your conversion rates will suffer if the language you use doesn’t resonate with customers or help them identify you as a solution. FiveSecond Test.

User Testing 98

User Testing Product Research Messaging Testing 98

UX Planet

APRIL 12, 2024

Typically, and I remember interviewing for these roles in 2009/2010, the hiring manager would typically ask me: would you consider yourself a generalist, or do you specialize in particular field. The expectation was essentially for the professional to be able to be a “Swiss Army knife” of the Design world. Full Stack Product Designers.

Research Software 111

Research Software Analytic Tools Feedback Software User Testing 111

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. We have experience in completing eCommerce website design from scratch as well as UX research services for eCommerce platforms, which gives the team a unique skill set when working with our partners.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

Gainsight

NOVEMBER 1, 2022

Previous tough times have improved SaaS. I understand what other SaaS leaders are feeling in the current downturn that’s being fueled by one thing after another. Here’s why SaaS, in particular, is uniquely positioned to help us change the recession narrative. Here are three ways SaaS has changed for the better over the years.

Feedback Software 52

Feedback Software Customer Experience User Testing Technical Review 52

Nulab

JULY 27, 2022

In 2009, two friends founded a company called Airbnb with the aim of providing an alternative to traditional hotel accommodations. However, Apple’s creation was the first smartphone on the market, and it completely changed the way we use technology today. Use collaboration technology. But what about disruptive and radical?

Research Software 73

Research Software Feedback Software User Testing Weak Development Team 73

The Product Coalition

JANUARY 20, 2020

Thought-out script and modern visual technologies of their movies are the key factors that make videos really outstanding. Yans Media provides animation solutions for startups and big companies across various industries, including financial, software development, blockchain, etc.

Research Software 86

Research Software Feedback Software User Testing Product Research 86

Centercode

MARCH 27, 2019

Less than a year after Google invited testers to play Assassin’s Creed: Odyssey on their Chrome browsers , Stadia – its console-free game streaming platform – is here. The data servers are your platform. The company is a long-time believer in the value of both dogfooding and beta feedback initiatives. Of course not!

User Testing 75

User Testing Feedback Software Customer Feedback Customer Experience 75

Johanna Rothman

OCTOBER 20, 2020

The original signatories of the Manifesto for Agile Software Development wanted to solve these specific problems: How can we: Bring more adaptability to software development? Especially since teams now had these levers, from the iterative and incremental approaches: Prototype something for fast feedback.

User Testing 85

User Testing Software Review Agile Product Research 85

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app? Accessible: Around 19% of Americans use accessibility tools to surf the web.

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

ProductPlan

SEPTEMBER 26, 2019

It’s such an incredibly important and useful tool in the product development process. While some nuggets of wisdom might continue to pop up, it’s generally a game of diminishing feedback returns. It also indicates that feedback that can shape the final product is actively sought out and appreciated.

Feedback Software 56

Feedback Software User Testing Product Research Customer Feedback 56

Userpilot

MARCH 7, 2024

Also – a study by Paychex from December 2018 found that 33% of women in technology have considered changing careers because of male colleagues. Melissa Kwan : “I quit my job in SAP and wanted to start a company that uses technology. It was an iPad interactive brochure and sales tool for sales centres. What’s your story?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Mixpanel

FEBRUARY 24, 2022

It really changed the way we started collecting and taking insights from data from our apps and websites. Thanks to the Mixpanel of 2009, it’s now inconceivable to not collect first-party data and make decisions with it. Enter: Reverse ETL, your next favorite data tool. What does an operations tool like reverse ETL actually do?

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Reporting Tools 59

The Product Coalition

OCTOBER 4, 2019

Without customer interviews/feedback, your decisions are based purely on assumptions, and then you’re really playing with fire. Thanks to the success of the original Peek, TwitterPeek was released shortly after in 2009 receiving a much frostier reception. Assume nothing, and listen to customers. You are not the CEO of the product.

User Testing 81

User Testing Product Research Product Management Product Manager 81

Radical Product

SEPTEMBER 5, 2018

By now, we all know the “right” approach for building a product: Build : Launch a focused, early version of the product Measure : Gather feedback from the market Learn : Make iterative, incremental changes based on feedback Scale : Achieve product-market fit and scale up Once we hit step 4, we’ve officially achieved product nirvana?—?after

User Testing 40

User Testing Feedback Software Customer Feedback Product Research 40

Business of Software Conference

JUNE 29, 2020

what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. But if we make all the output decisions (e.g.

User Testing 59

User Testing Feedback Software Product Research Research Software 59

Bain Public

DECEMBER 20, 2022

With the increase of more advanced technology, the artificial Christmas trees that were experimented with throughout the 1900s have become updated and ‘modernized’ with new features that add to customer value. A 2009 study found that artificial trees "contribute 3 times more to climate change than real ones purchased yearly".

User Testing 52

User Testing Product Marketing Marketing Wireless 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? It’s a nearly impossible task, but Shishir Mehrotra and his team at Coda have set out reimagine documents, spreadsheets, and apps in a way that undoes 40 years of blind fealty to Microsoft Office and its predecessors.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Consider a Thai software engineer who got offended by a Russian-American engineer’s comment on his pull request and then refused to work with him ever again. 2: Abandon Leadership Colonialism.

Weak Development Team 168

Weak Development Team Product Management Product Manager Management 168

Lenny Rachitsky

APRIL 18, 2024

Prior to YC, he was the co-founder and CEO of imeem (acquired by MySpace in 2009) and the co-founder and CEO of App.net. Beware of “tar pit ideas”: ideas that receive initial positive feedback but may lead to long-term challenges. If your venture struggles and innovative strategies are exhausted, consider pivoting.

Startups 108

Startups Feedback Software Crowdsource Customer Feedback 108

Mixpanel

APRIL 20, 2023

They’re tools to express ideas. By evolving the brand, our efforts across product, design, marketing, sales, partnerships, support, and community are enhanced by unified tools and flexible systems that allow us to build together. You have ideas, and we bring you feedback on the performance of those ideas.

Branding 93

Branding Data Visualization Analytic Tools Feedback Software 93

UX Planet

FEBRUARY 22, 2024

Instead, it’s covered in sticky notes — feedback from real people who navigate the digital world through designs I’ve shaped. Sometimes, reading a heartfelt “This app helps me stay connected to my family!” The very idea of “choice architecture” in design sounds helpful, but in the wrong hands, it becomes a powerful tool for control.

Data Visualization 98

Data Visualization UX User Testing Research Software 98