Userpilot

FEBRUARY 18, 2021

The term “growth hacking” was coined by Sean Ellis in 2010 after he used this strategy to ignite unstoppable growth for Dropbox, LogMeIn, and other successful startups. In essence, growth hacking boils down to finding small yet effective actions you can undertake with resources and tools you already have to drive business growth.

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.).

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

The Product Guy

DECEMBER 15, 2019

Established in 2010, TPMAS are awarded annually and saw hundreds of nominations across our 7 categories. Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Business of Software Conference

DECEMBER 14, 2023

In his 2010 talk, Smart Bear and WP Engine founder Jason Cohen talks about the proverbial ‘rules of business’ and many varying pieces of advice founders get – often from well-meaning mentors and experts. Rule Worth Breaking #5: You shouldn’t make big decisions without substantial data to back them up.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Userpilot

APRIL 8, 2022

Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Before co-founding Prowly, Joanna founded and ran Kolko PR agency from 2010 to 2016. This sparked the idea of Prowly. This could be: Price.

User Testing 91

User Testing Feedback Software Research Software Product Marketing 91

The Product Coalition

DECEMBER 17, 2019

Here are some of the biggest Product moments of the decade, and a quick look at what’s coming for us in the future… What Happened to Product in the 2010s We thought about PCs differently The first on the list takes us all the way back to the beginning. This article was also published on The Product Management Blog.

Wireless 79

Wireless Technical Review Research Software User Testing 79

Userpilot

JUNE 27, 2022

There are seven common channels for developer marketing: in-app guidance , in-app knowledge bases , blog posts, tech events, Stack Overflow forum, Slack, and Hacker News. million from 2010. You can measure this by looking at the number of: Blog views. Blog posts. Userpilot blog for developer marketing.

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

Usersnap

JUNE 2, 2022

Customers want good products and services, of course, but do you know what else they want? We express CES as a number, and a higher number, you guessed it, indicates better customer service. He says, “Welcome to a new era of marketing and service in which your brand is defined by those who experience it.”.

Product Research 52

Product Research Customer Experience User Testing User Friction 52

UX Studio: Product Management

JULY 5, 2021

We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. . We offer various product design and research services, UX consulting, user experience training, and customized solutions tailored to address our partner’s needs. Jives Media.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Alchemer Mobile

NOVEMBER 25, 2019

So fundamentally fix problems, to build new products, to take customers who had unfortunate experiences and to solve them, whether it’s customer service and customer care or it’s actually feature development. And it was so clear that three weeks later Reed Hastings authored a blog post that said, “I’m sorry.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 It is no better than the data that you feed into it, and it has no soul. million apiece. “AI is fancy statistics.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Intercom, Inc.

SEPTEMBER 22, 2022

They work with consulting firms, hire their own analysts, buy data management software. Michele Hansen is the co-founder of Geocodio , a SaaS business that provides geocoding and data matching for addresses. But we’re not here today to talk about coordinates, maps, or data points. They’ll tell me what’s going on?

User Testing 138

User Testing Research Software Customer Experience Analytic Tools 138

Userpilot

JULY 13, 2021

UI design is a subset of UX and a UI designer is responsible for designing the visual experience of a digital product for users. UI design is a subset of UX and involves designing the visual experience of a user. Top UI designers are curious and are able to uncover deep insights needed for a killer UI design. Let’s dive in!

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Gainsight

FEBRUARY 2, 2024

In this blog, we break down the basic tenets of customer training, outline four traditional training methods that companies use today, and present ways to supplement them with online courses to create more effective customer training programs. These are just the tools, however.

Education 52

Education User Testing Customer Experience Research Software 52

UX Studio: Product Management

NOVEMBER 8, 2021

This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California. Sacramento web design services for startups and enterprises How much does it cost to work with web design companies in Sacramento?

Research Software 77

Research Software User Testing Technical Review Product Research 77

UX Studio

SEPTEMBER 20, 2023

Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding. Make is a platform that allows people to connect their data together no matter what apps they use. And so what does that mean exactly? That’s amazing. Karthik: Yeah.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Userpilot

NOVEMBER 29, 2021

Analyzing and segmenting your customer feedback data allows you to automate specific responses to CES surveys. Offering in-app self-service support using an in-app resource center or a knowledge base allows users to get help within the app whenever they need it. What is Customer Effort Score (CES)? Source: Nicereply. Email CES surveys.

Customer Experience 85

Customer Experience Feedback Software Customer Feedback User Testing 85

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. We’ve used NPS to gather evaluation data for the conference for a seven years. Reporters are constantly calling you. Sean found a leading indicator, one that is benchmarked and one that is predictive.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Userpilot

SEPTEMBER 18, 2020

” – I heard a CEO of a SaaS sales tool ask me and I cringed a little. What do you need to do to see the value of this tool? You don’t need to show them how to invite their team members, group accounts by brand, use post engagement analytics, or generate client reports – not just yet.

Onboarding KPIs 97

Onboarding KPIs Education Analytic Tools Feedback Software 97

Intercom, Inc.

MAY 10, 2018

Here are five quick takeaways: Collaborative tools like Dropbox and Slack benefit from built-in virality , where teams adopt them together – and they represent a tidal wave of software products that truly understand the relationships between people. Switching to a different service is something that takes a lot of effort.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Andrew Chen

MAY 14, 2018

This was originally published on Intercom’s blog here. Collaborative tools like Dropbox and Slack benefit from built-in virality , where teams adopt them together – and they represent a tidal wave of software products that truly understand the relationships between people. The team’s remarkable insight was adding folder sharing.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. They are archetypal BoS talks: honest, full of insight, and give you a peek behind the curtain at the inner workings of a successful SaaS company. People who entrusted us with their data with their work of weeks and weeks… poof.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

SEPTEMBER 3, 2019

They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. We’re actually making some money and we started focusing on our blogging and our videos. We’ve always been blogging. So, our blogs, we just started to talk tech. That’s very important.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40