Intercom, Inc.

AUGUST 26, 2021

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. But in 2011, Intercom was only a small group of friends, Eoghan McCabe, Ciaran Lee, David Barrett, and Des Traynor. The whole thing wasn’t some massive brand vision. It just snowballed.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Intercom, Inc.

OCTOBER 29, 2020

And so after a few more years doing that, I left and joined a startup. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. At the same time, I was doing a bunch of startup advisor work. Karen: That’s a good value prop.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? Third-party studies have taken the search results from Google and Bing and stripped out the branding so that people in the study couldn’t see which was which. There haven’t been any changes since the book came out in 2014.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. that’s our website.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

The Product Coalition

JANUARY 20, 2020

Today, an animated explainer video has become one of the most creative ways to establish warmer relationships between customers and their beloved brands. Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. There’s no need to be?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

UX Studio: Product Management

FEBRUARY 26, 2019

They have worked with most of the big brands around the world, based around their very strong presence in the tech world of Silicon Valley. They work on innovation projects for big enterprises that want to bring back the start-up spirit. The team has stayed together and are working on ServiceNow’s enterprise products.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. It was 2011 when I started using Balsamiq. The Rectangles is a digital design company that is innovative in many ways. One of Alina's web app projects.

User Testing 73

User Testing UX Data Visualization Research Software 73

Intercom, Inc.

JUNE 19, 2019

How would this work for one of our largest partners or some of the biggest enterprise companies in the world that we’ve all heard of? Like for enterprise marketing, you have to think, “What does the CIO care about? Because they have a very significant brand, and they have an audience. What is the itch they need to scratch?”

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. It was 2011 when I started using Balsamiq. The Rectangles is a digital design company that is innovative in many ways. One of Alina's web app projects.

User Testing 40

User Testing UX Data Visualization Research Software 40

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Tim Barker, CEO, DataSift.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8