NextBigWhat

MAY 16, 2021

1) Zapier, founded in 2011 by CEO Wade Foster, lets you connect different web applications to perform certain actions without the need of a human (with automation). Foster interacted in product forums. Companies like Dropbox, Evernote, all had forums where customers could make product requests. How Zapier growth hacked SEO.

Feedback Software 105

Feedback Software User Testing Customer Feedback Customer Experience 105

Revulytics

JUNE 8, 2017

Marketing technology budgets have soared as CMOs take ownership of the crucial customer-facing software that powers digital transformations. And it’s harder to ensure meaningful investments in a technology landscape that has exploded over the last six years – from 150 vendors in 2011 to nearly 5,000, according MarTech Today.

Data Visualization 73

Data Visualization Analytic Tools Customer Feedback Feedback Software 73

Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. We were laser-focused on helping everyone buy Intercom and nailing the fundamentals of SaaS sales.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Erikkson, 2011.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

NextBigWhat

AUGUST 10, 2019

There has been an array of definitions for the product management role – mostly derived from the standard one (shown below), which I believe isn’t the most accurate definition of Product Management role as of today. Product Management Role Definition (courtesy Atlassian blog).

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Product Management Product Manager Management Management 86

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. We have experience in completing eCommerce website design from scratch as well as UX research services for eCommerce platforms, which gives the team a unique skill set when working with our partners.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Erikkson, 2011.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It’s obvious that these tools were developed with little or no customer participation.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

The Product Coalition

MAY 6, 2019

Reading the “The Use of Knowledge in Society” through a Product Manager lens Friedrich Hayek?—?Austrian In 2011, his article “ The Use of Knowledge in Society ” was selected as one of the top 20 articles published in The American Economic Review during its first 100 years. Austrian Economics?—?Hallstatt Hallstatt in Austria.

Product Research 60

Product Research Product Management Product Manager Systems Review 60

Arpit Rai

OCTOBER 29, 2019

I did an AMA (Ask Me Anything) on product management on NextBigWhat a couple of months ago. There were a bunch of questions I was asked about product management. What’s the difference between product management in B2B/SaaS and B2C? What’s the difference between product management in B2B/SaaS and B2C?

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. Perhaps, you’ll start looking for Berlin design freelancers or product design studios in Berlin. . Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

JANUARY 15, 2019

And at times, they should be turned on their heads to address unexpected shifts in culture, technology, and/or regulation. More & more early-stage capital is going into pre-product companies. This includes a bunch that are building on, or into, nascent platforms like the blockchain, quantum computing, VR, and even AI.

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

The Product Coalition

FEBRUARY 22, 2021

Additionally, particularly larger organizations struggle with the necessary transition at the core of the process of becoming an agile, learning organization: The move from allocating budgets to projects staffed with temporary teams group of FTEs to building and funding lasting, empowered product teams. software is eating the world?—?,

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

The Product Coalition

JUNE 11, 2023

It often helps to have an arms-length participant who is nonetheless allied with you, to provide feedback on how your team is conducting itself. This is a form of team self-management that insures not just your humility but also your discipline. Make satisfying their interest part of any solution and be explicit in how this is done.

Technical Review 115

Technical Review User Friction Reference Feedback Software 115

Arpit Rai

OCTOBER 29, 2019

My AMA on NextBigWhat I did an AMA (AskMeAnything) on product management on NextBigWhat a couple of months ago. There were a bunch of questions I was asked about product management. What’s the difference between product management in B2B/SaaS and B2C? How did you get into product management?

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Tyner Blain

SEPTEMBER 18, 2023

Each of these distinct groups (combinations of people, contexts, and purpose) will experience a distinct level of impact associated with not-solving the problem and each will contribute a distinct aspect of benefit coming from having solved the problem I saw a post recently where someone said that product managers operate within ambiguity.

Customer Experience 52

Customer Experience User Testing Research Software Weak Development Team 52

Mind the Product

FEBRUARY 27, 2020

When Petra Wille was in her first job, working as a software engineer for Burda Media , she visited Hamburg for a work project and promised herself she would live in the city one day. “I Now an established product coach and the co-organiser of MTP Engage Hamburg , Petra has been calling the city home for the last 12 years.

Consulting 108

Consulting Travel Customer Experience Startups 108

Intercom, Inc.

OCTOBER 1, 2020

And then it would be live, and we’d announce it via Intercom and get the feedback and see if we got it right or not. I was having a great time there, back in 2011. But then we brought in four teams – four product managers, four designers, et cetera. That’s the dream, that’s the vision. Paul: No comments.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

And then it would be live, and we’d announce it via Intercom and get the feedback and see if we got it right or not. I was having a great time there, back in 2011. But then we brought in four teams – four product managers, four designers, et cetera. That’s the dream, that’s the vision. Paul: No comments.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Business of Software Conference

FEBRUARY 16, 2021

We caught up with him following the announcement of an $11 million funding round for the 13 year old SaaS business which he describes as, ‘Seedstrapped’. Food for thought for anyone on the Long, Slow SaaS Ramp of Death…. It’s Mark Littlewood, from Business of Software. And I was a software developer before.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Mind the Product

MAY 29, 2018

Originally trained as a scientist, he’s had job titles ranging from scientist, to engineer, to product manager, to designer, and even professor. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact. Leadership Forum.

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Technical Cofounder Fractional CTO CTO Coach User Testing 77

Userpilot

JULY 6, 2021

How many people should there be in your SaaS product marketing team? When should you start building a product marketing team and what role should you hire first? Let's talk about how to build and structure product marketing teams for SaaS products. How big should a product marketing team be in SaaS?

Research Software 96

Research Software Feedback Software Product Marketing Marketing 96

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. With globalization and advancing technology, products and services are becoming commoditized faster than ever. By 2011, it achieved revenues of $850 million with only 20 shows.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. With globalization and advancing technology, products and services are becoming commoditized faster than ever. By 2011, it achieved revenues of $850 million with only 20 shows.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. What are our principles for how we build product?

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

OCTOBER 26, 2021

And you might even have heard of their innovative framework for organising teams and scaling products in agile. Even if you’re not building a music streaming platform, the model presents a new way of empowering self-organizing teams and building a product loved by millions of users. What Is the Spotify Model?

User Testing 111

User Testing Research Software Feedback Software Product Research 111

UX Planet

FEBRUARY 26, 2024

Conducting an audit of a web app or a mobile app ( generally an heuristic analysis ) B. Following a prompt that requires producing a certain type of deliverables/artifacts generally related to the design or redesign of a web app or a mobile app. In companies with product managers or owners, they often introduce them.

User Testing 95

User Testing Research Software Data Visualization Feedback Software 95

Amplitude

SEPTEMBER 19, 2019

Even if you don’t use Slack , there’s a good chance that you’ve at least heard of the popular communication tool used by millions worldwide. In 2015, Merci joined Slack as the Director of Product and Growth. And, in 2011, he founded Zoom. Designing a beautiful product is only one part of the puzzle. Merci Grace.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

UX Planet

APRIL 30, 2024

When you misunderstand or dismiss the design agenda, limit user empathy, or resort to mediocre dark pattern solutions, even the best designers in the market won’t make your users any “happier”. Solution As a company leader, you don’t have to be an expert in everything, but understanding the basics of design operations is essential.

Startups 52

Startups Reporting Tools Research Software User Testing 52

Business of Software Conference

JUNE 29, 2020

what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. But if we make all the output decisions (e.g.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. Founder David Kelley realized early that they had to convince their client companies’ managers to follow their design methods. A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’ll help.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

OCTOBER 20, 2023

What does the future of product management look like? Our article explores 8 key trends in product management that you can’t afford to miss! TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. Let’s get right to it.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Business of Software Conference

OCTOBER 29, 2018

Wade Foster and his co-founder started Zapier (it rhymes with ‘happier’) back in 2011 during a hackathon. Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Wade Foster, CEO & Co-Founder, Zapier. Upcoming Events. BoS Europe 2019 BoS USA 2019.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

The Product Coalition

AUGUST 1, 2019

A walkthrough of the Product Management role. The tl;dr version “For a given universe, a Product Manager aligns all stakeholders towards a set of outcomes, defines dynamic paths to achieve those outcomes, and finally drives execution along those paths while constantly measuring progress across comprehensive metrics and milestones?—?all

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