Userpilot

OCTOBER 26, 2022

Impact mapping allows businesses to make sure their product strategy is aligned with business goals and that all stakeholders are on the same page. Impact mapping is a technique for collaborative strategy planning and product management. It became popular thanks to the 2012 Gojko Adzic book. Book the demo ! Strategic planning.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Product Research User Testing 98

Sachin Rekhi

MAY 7, 2022

The concepts the methodology describes, from hypothesis testing, to MVPs, to pivots, have become common vernacular in startup circles. So this past week I decided to re-read Peter Thiel's Zero to One , another New York Times best seller, that he published in 2014 based on lecture notes from a course on startups he taught at Stanford in 2012.

Weak Development Team 113

Weak Development Team Reporting Tools Advertising Startups 113

Gainsight

DECEMBER 20, 2020

2020 was a stress test for recurring revenue businesses. Every client had a decision to make on which subscriptions to renew and which ones to churn: Companies with Customer Success strategies demonstrated value to their clients during these tough times and preserved client relationships.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Mind the Product

OCTOBER 1, 2019

I even wrote about it in my Mind the Product blog post, Lean Strategies for Maturing Products. I tried a couple of searches while I was testing, including one of my favourites: search for “product roadmap” under the Images tab (whether in Google or Ecosia), and you’ll get a bunch of timelines.

Roadmap 103

Roadmap Product Research Technical Review Software Review 103

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It can be introduced at any stage of creation, as customer development strategies neither require huge resources nor interfere with other processes.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

UX Studio: Product Management

JULY 5, 2021

A full-stack creative digital agency in New York offering web design, growth hacking, and brand strategy services. Digital Silk offers a broad spectrum of services, from web design and development to branding and digital strategy planning. . Full-service creative design agency in New York dedicated to help brands grow online.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

UX Studio: Product Management

JULY 9, 2021

Based on the findings, we start prototyping, testing, and constant design iterations based on the research findings. Once the product is released, we help you set up measuring systems, monitor the performance of your product, and work on the next steps and new strategies together. Today, they have offices in London and Istambul.

Research Software 52

Research Software UX User Testing Product Research 52

freshtrax

JULY 23, 2019

Employing data-driven knowledge in your company’s strategy to expand to Japan reflects your business’ ability to understand the nuanced Japanese market. Journal of Marine and Island Cultures, 2012 ). And that’s where your company comes in. Japan’s land area is 145,900 mi²—about 89% of California’s. Japan is made up of 6,852 islands.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

UX Studio

MARCH 11, 2024

And when I finished it in 2012, that’s when I started, maybe it came to India a bit later. 00:11:00] Read some books and found out about things like user testing and actually thinking about breaking down problems rather than just doing stuff that you thought looked good. Karthik: Yeah. I don’t know.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Brian Balfour

JANUARY 12, 2017

So we can never forget to evolve our growth strategies in lock step with our product strategy. Across the board, our strategy and tactics from acquisition to activation, retention, revenue and referral need to evolve in sync. When we test new and unproven channels we take higher risk, higher reward bets. Do it anyway.

Customer Experience 56

Customer Experience User Testing Messaging Education 56

AB Tasty

JUNE 10, 2024

Though not the same, (mass) customization and personalization strategies revolve around people’s deep-seated desires for self-expression and recognition – as well as their limited attention spans in a loud, digital world. Ultimately, through a product strategy on the part of the company, mass customization is driven by the consumer.

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

Alchemer Mobile

NOVEMBER 25, 2019

In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. How do you determine what is and isn’t working? How do you know what your customers need and want?

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Business of Software Conference

NOVEMBER 1, 2023

In her 2012 BoS Talk, ‘How to negotiate the Long, Slow, SaaS Ramp of Death’, Goodman lays out the most common hurdles software founders face and how to overcome them. While this looks like a winning strategy on paper, it often isn’t as helpful as it might appear. But the path to those factors is littered with obstacles.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

Lenny Rachitsky

MAY 14, 2024

It might have been a neat project for a half-dozen people if we had spent a million dollars to get there, but by the end of 2012, there were 45 people working on it, we had spent many millions of dollars, and it just wasn’t ever going to scale. million in venture capital investment [that we raised].

User Testing 111

User Testing Research Software Product Research Customer Experience 111

Business of Software Conference

MAY 15, 2019

Some friends of mine went off and did the same thing a few years later and successfully floated their business in 2012 for 500 million. But we forgot about some key things – we’ve done loads of testing, we’d put this stuff out. Everybody needs to have a strategy. The glory days of the Internet. So we got a call.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

UX Studio: Product Management

NOVEMBER 8, 2021

Digital Deployment is a website development firm in Sacramento focusing on web and app development and its various facets, including content management, user experience design, information architecture, strategy, migration, and stakeholder discovery. Since 2012, it’s been focused on digital product development and marketing.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. That’s an acid test we’ve always had for our principles. Des Traynor: Hi, this is Des from Intercom.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

OCTOBER 15, 2020

A lot of my work was that the team would get the basics down and then we’d come in and do this set of tests, or set of prototypes that would then actually help us improve performance, and cut costs simultaneously. I saw Clay speak at the Business of Software in 2012, where he gave what was a near-on two-hour lecture.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Gainsight

FEBRUARY 2, 2024

They not only teach the customer how to use their various sales and marketing products, but they help customers improve the execution of their sales and marketing strategies, e.g., how to write better copy, run better experiments, or create more effective blog posts. ’ test,” she says.

Education 52

Education User Testing Customer Experience Research Software 52

freshtrax

SEPTEMBER 24, 2019

Founded in Germany in 2012, Adjust now covers regions all around the world with 15 global offices and close to 400 employees. We visited Adjust’s Tokyo location to speak with Mr. Has Adjust changed its business strategy in Japan over time? Do the business strategies in Germany and Japan differ significantly from each other?

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Intercom, Inc.

JUNE 19, 2019

When it comes to platform strategy, Ceci’s experience is unparalleled, having worked at Box as part of their founding platform team before later joining Slack in 2015 to found the platform marketing team there. Another thing, when I first started, was to create a launch strategy and to create the story of our platform while we have it.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Mironov Consulting

DECEMBER 2, 2019

And recently, a product leader at Spotify shared that her group (and many others throughout her company) have evolved to very different organizational models than described in Henrik Kniberg’s 2012 Scaling Agile @ Spotify. Once we (as product leaders ) have chosen a new product organizational model, we also need a strategy to get there.

User Testing 80

User Testing Customer Experience Outbound Customer Feedback 80

Tyner Blain

JANUARY 8, 2017

When it comes to developing a product strategy – or even making decisions about how best to create a product, one of these assumptions is likely to be what causes us to fail. Every strategy, every product idea, every design approach, and every planned implementation is built upon a pile of assumptions. Removing Risks.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Intercom, Inc.

NOVEMBER 23, 2022

In 2012, looking to build something of his own, Patrick founded ProfitWell , a suite of products to help SaaS companies grow by optimizing pricing, reducing churn, and getting accurate revenue reporting. I’m Patrick Campbell, and I’m now what’s called the Chief Strategy Officer here at Paddle. Looking ahead.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Atlassian

JANUARY 27, 2022

After the Marketplace’s inception in 2012, it took seven years to reach $1 billion in lifetime sales. Not only that, but Forrester also recognized Atlassian’s strategy for enterprise service management with the highest possible score. Take test management, for example. To evaluate the effectiveness of our business strategies.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Question: What’s the simplest way you can test a referrals offering? Strategy #1: Increase benefits, reduce costs. money, status).

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

NOVEMBER 1, 2018

Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking. If you look at Google Trends, you’ll see that “growth hacking” all of a sudden became a term people in the industry were interested, and were searching for, in 2012.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

JUNE 29, 2020

You can quickly go from strategy to execution and you know exactly what should be done next. So really reframing customer needs in their own words is going to help be a really good litmus test for it’s really a customer need. The first thing I look for is are they testing their assumptions. What would we build to do this?

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Intercom, Inc.

OCTOBER 29, 2020

In this very special episode of Inside Intercom, I sat down with Des, our co-founder and Chief Strategy Officer, for a wide-ranging conversation about our respective journeys so far, our thoughts on Intercom through the years, and what the future holds. Short on time? Here are a few quick takeaways: Focus on your customers.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Question: What’s the simplest way you can test a referrals offering? Strategy #1: Increase benefits, reduce costs. money, status).

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Userpilot

MAY 19, 2021

You hear many people chanting the same things about how this one specific tactic gave them +1000% in ROI, and then you look at your own strategy and wonder why it’s all crickets. Dofollow.io’s Online Community That Helps Them Test Out Their Product Ideas. Use A/B split tests to see what content resonates best with your audience.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Department of Product

OCTOBER 19, 2023

Meanwhile, if you’re looking to test product ideas but are struggling to recruit participants, a new startup has you covered. Meta Engineering) Strategy – Top metrics for SaaS companies Customer Acquisition Cost is what you spend in sales and marketing costs to go out and get a net new customer. of all US streaming screen time.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Business of Software Conference

JULY 6, 2020

Don’t quit your job, do it part time and work overnight’, ‘you got to iterate and test’ and ‘lean startup! That was actually what I was thinking back in 2012. Test, test, tests. And there is no test here. There’s no test. You know, you didn’t validate, you didn’t test.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. The idea started in 2012, and our three founders got the first bus on the street actually in 2013.

User Testing 101

User Testing Product Research Presentation Research Software 101

Andrew Chen

MAY 28, 2019

In the years following the release of Apple’s podcast app in 2012, smartphones pulled ahead of computers for podcast consumption and have grown to become the dominant way that consumers listen to podcasts. Since Apple launched its Podcasts app in 2012, smartphones have quickly grown to become the most common device for podcast consumption.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the years following the release of Apple’s podcast app in 2012, smartphones pulled ahead of computers for podcast consumption and have grown to become the dominant way that consumers listen to podcasts. Since Apple launched its Podcasts app in 2012, smartphones have quickly grown to become the most common device for podcast consumption.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40