Product Talk

OCTOBER 25, 2023

Trevor Acy is the Associate Director of Product Management at Ramsey Solutions , where he started working in 2015 and moved into his current role in June 2022. There were two-way-door decisions that we could quickly undo, and there wasn’t a lot of dollars or customer pain.

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Brian Balfour

JANUARY 24, 2019

Superhuman was founded in 2015 (3ish years ago at the time of writing this). A new user/customer starts using the product. If that delta is incremental, the user will likely not be compelled to tell others about the experience. For qualitative feedback, we might be looking at NPS or other information. Loop repeats.

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Good Product Manager

DECEMBER 2, 2015

If you have insight to share related to tools and technology for product management, we’d love to hear from you — you can learn more about how to contribute to the SiriusDecisions Marketplace™ Blog. — Jeff Lash (@jefflash) November 11, 2015. “A — Jeff Lash (@jefflash) November 6, 2015. 8eQkWbSCZN.

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Product Talk

APRIL 11, 2018

We want to question if this is the best thing we can do to create value for our customers and our business. Jeff Bezos, in his 2015 shareholder letter , gives us a simple framework for deciding which decisions should be made quickly and which decisions should be more deliberate and cautious. Tweet This.

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Good Product Manager

DECEMBER 2, 2015

If you have insight to share related to tools and technology for product management, we’d love to hear from you — you can learn more about how to contribute to the SiriusDecisions Marketplace Blog. — Jeff Lash (@jefflash) November 11, 2015. “A — Jeff Lash (@jefflash) November 6, 2015.

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Research Software Analytic Tools Technology Product Management 60

The Product Coalition

AUGUST 18, 2018

This lack of insight more recently lead brands into a lets do it ourselves approach, where they rather train their internal teams to use a smaller set of ad tech platforms instead of maintaining a bevy of managed service vendors. Spongecell’s Targeting & Trafficking section circa 2015 What Were We Building?

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UX Studio: Product Management

JANUARY 8, 2021

To manage the remote collaboration effectively, we have created a framework that enables us to always be in touch, deliver the work on time, and make prompt iterations. . As an expert UX agency, we do not only help our partners delight their users with innovative products, but we also build our own digital products.

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Department of Product

MAY 22, 2020

What evidence do you have to suggest that the features you’re building will actually matter to customers? If the features you’re building aren’t valuable, or if you’re unable to determine what’s valuable to your customers, then that’s a real problem. Virality – will your users tell other potential users about what they’re using?

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DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. Have a framework for prioritizing engineering resources. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. Have them interview a user. Last year, 1,405.

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DISQO

JUNE 20, 2018

Rather, they’re responsible for improving and growing legacy products with existing customers, rigid stakeholders, and technical debt. Have a framework for prioritizing engineering resources. In 2015, we had 89 releases to the digital experience for Northwestern Mutual. Have them interview a user. Last year, 1,405.

User Testing 40

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DISQO

JULY 10, 2019

But on top of leading product initiatives, conducting user analysis, drafting product requirements and specs, developing product roadmaps, and the pressure to launch successful products, keeping up with trends can often feel like one of the least important tasks on a long list of to-dos. Inspired: How to Create Products Customers Love.

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DISQO

JULY 10, 2019

But on top of leading product initiatives, conducting user analysis, drafting product requirements and specs, developing product roadmaps, and the pressure to launch successful products, keeping up with trends can often feel like one of the least important tasks on a long list of to-dos. Inspired: How to Create Products Customers Love.

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Books Product Research User Testing Product Management 40

DISQO

JANUARY 5, 2015

But product managers will also enjoy Don Norman’s thorough analysis of why design is the key aspect of any product, and why some products delight customers while others frustrate them. Inspired: How to Create Products Customers Love. Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers.

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Books Product Research User Testing Product Management 55

DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. The magic of being customer-focused is that it also energizes employees. We used the feedback to determine whether we were going in the right direction.”. To do that, Tzeng also needed data. “We

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DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. The magic of being customer-focused is that it also energizes employees. We used the feedback to determine whether we were going in the right direction.”. To do that, Tzeng also needed data. “We

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User Testing Technical Review Customer Experience Research Software 40

Andrew Chen

NOVEMBER 15, 2021

These types of products benefit from “network effects” — that they become more useful as more users engage. These frameworks are targeted at teams building new products, first and foremost. It was 2015 in December, and on a Friday evening, the office was buzzing. I hope you enjoy it! Thanks, Andrew.

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Books Research Software Reporting Tools Technical Review 63

Brian Balfour

FEBRUARY 7, 2017

Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. The service now boasts over 150 million registered users, and monthly actives in the high tens of millions. Andy’s last role just before leaving SoundCloud was running the user retention team there.

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DISQO

JANUARY 8, 2018

In March 2015, Northwestern Mutual acquired LearnVest, a fast-growing New York-based startup with a personal finance tracking suite. The magic of being customer-focused is that it also energizes employees. We used the feedback to determine whether we were going in the right direction.”. To do that, Tzeng also needed data. “We

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Mind the Product

DECEMBER 2, 2016

Drift founder and CEO David Cancel spoke about the importance of listening to your customers at this year’s London MTPCon, and gave us some apposite examples of what can happen when companies listen to their customers and when they don’t. Listening to your customers is “one of things we always talk about but few people do.

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User Testing Customer Feedback Customer Experience Feedback Software 70

Modus Create

JULY 1, 2020

In late 2015, I began having minor pain in my hip. Some of the variable names in the framework are similar and I’d confuse two of them – even though I am very familiar with the code base and have a decade of experience with it. I also developed a slick (but custom) home automation system for my home.

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The Product Coalition

JUNE 26, 2023

Ripple Detection is a two-part framework comprising the mental models of the SHAPE Map ( Spheres of Human Activity, Proximity, and Engagement) and the CARE Compass (Complete, Aligned, Reputable, Ethical). Intro Digital product developement is incentivized to address the pain points and benefits of the individual “user.”

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Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs.

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Sachin Rekhi

DECEMBER 26, 2019

In this post, I share the three lenses from which you show develop your product roadmap, including customer obsession, business obsession, and vision obsession. My perspective is that when it's executed well, NPS provides incredible insights that are hard to get any other way. Prioritizing a product roadmap is more art than science.

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Business of Software Conference

SEPTEMBER 15, 2020

In this session, April will teach you the difference between selling and helping customers buy. She will show you how to use your point of view on a market to help customers understand what to pay attention to and why they should (or should not) buy from you. Previously: Customers (that’s you and me, by the way) lie.

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Business of Software Conference

JANUARY 31, 2020

Rich Mironov – a BoS conference regular having spoke about Product Roadmapping in 2018 and Software Economics in 2015 – is a seasoned executive and serial entrepreneur; having been CEO/VP Product at six startups. In this talk Rich gives you the key points to remember throughout your journey from startup to success.

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Intercom, Inc.

MARCH 19, 2019

Even the best businesses in the world lose customers. That’s why you need to find a strategy to steadily bring in new customers in order to survive – and thrive. Without a strategy to acquire customers, it’s easy to keep doing what seems to be working without examining how effective your approach truly is.

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Business of Software Conference

AUGUST 1, 2019

This Year: Customer Onboarding – The Key To Happy Customers. Last time: At Business of Software Conference USA 2015, Alex Osterwalder described the key steps in designing an effective organizational culture. This Year: The Feedback Loop – How To Create A Culture Of Feedback (Workshop).

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Userpilot

MAY 19, 2021

The first thing you need to know to craft a successful marketing plan is…what your users “hire” your product for. Knowing your users’ JTBD and your product’s competitive edge is the first step to creating highly persuasive marketing assets. However, low email deliverability can set you back and make you lose some customers.

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Business of Software Conference

JULY 6, 2020

And almost all the variables were the same; the same team, the same founders, the same customers in many instances, and because it’s the health care industry things don’t change very quickly in health care. and all the things all the frameworks all the advice and rarely did anything agree with one another. Lean Startup!

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Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), New devices made it easier to listen: Alexa launched in 2015, Google Home and AirPods in 2016.

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Andrew Chen

MAY 28, 2019

Simply put, podcasts are digital audio files that users can download — or in some applications, stream — and listen to. To listen to a podcast, a user adds the RSS feed to their podcast client (such as Apple Podcasts, Spotify, etc.), New devices made it easier to listen: Alexa launched in 2015, Google Home and AirPods in 2016.

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PMLesson's Ace the PM Interview

DECEMBER 4, 2021

While it initially opened its doors with Bitcoin trading, it now allows users to trade hundreds of different cryptocurrencies. The company is famous for providing its customers with access to stocks and ETFs (exchange-traded funds) without commissions. Not only that, it is well-known for its mobile app that was first released in 2015.

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