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Product manager is an unfair role. So work unfairly.

Lenny Rachitsky

This has been my ironclad rule since 2016, at three hypergrowth companies, while PMing multiple teams at once. .” 🤠 Work unfairly: Implement Slack rituals and norms to create boundaries and make sure you don’t spend your entire day playing digital Whac-A-Mole.

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Pinterest’s Personalization Playbook

UX Planet

This success comes from a sophisticated two-stage recommendation system (described in a famous 2016 Google paper): first, a candidate generation model narrows millions of videos down to a few hundred likely relevant ones based on the users history; then, a ranking model scores those by predicted watch time and engagement.

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Unlocking Growth Through UX Research

UX Planet

According to a Forrester Research report, integrating UX Research into the product development process can result in up to a 400% increase in conversion rates Forrester Research, 2016. This striking statistic illustrates the potential impact when growth decisions are grounded in robust user research. Available at: [link]. FORRESTER RESEARCH.

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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Companies that are leaders of CX achieved more than double the revenue growth of CX laggards between 2016 and2021. Consider these telling numbers from McKinsey research (2023): Organizations that improved Customer Experience (CX) by at least 20% saw a 510% boost in share ofwallet. The cost of inaction?

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Teresa Torres: I chuckled a little bit there because I gave a conference talk in 2016 in Lisbon. Cecilie Smedstad: To me, that aligns quite well with both using OKRs and also jobs to be done. Does that work together? How do we connect those dots? Up next to the outcome was a book about OKRs.

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What if you’re wrong? How to design for uncertainty

UX Planet

There’s a reason no one can consistently beat the market, why nobody saw Trump coming in 2016, and why the Amazon Fire Phone flopped despite the hype. Financial and political pundits may sound confident, but their predictions are about as reliable as horoscopes. All of these involve one unpredictable variable: people.

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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

At Headspace back in 2016, we had established our product roadmap and success metrics and our mission and vision, but teams were still confused about why we were working on the projects we chose. Without that clarity, teams weren’t able to get several projects off the ground and had unproductive debates on what to build.