Remove 2016 Remove Customer Feedback Remove Feedback Loop
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Video: Developing a Continuous Feedback Loop

Sachin Rekhi

Video: Developing a Continuous Feedback Loop. Slides: Developing a Continuous Feedback Loop. Essay: Designing Your Product's Continuous Feedback Loop. When embarking on a new project, teams too often treat customer feedback as a one-time effort.

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Pinterest’s Personalization Playbook

UX Planet

Rethinking Pinterests Personalization/UX Strategy [link] In todays digital landscape, personalization isnt just a featureits the foundation of user experience. Nowhere is this more evident than on Pinterest, where billions of Pins are curated into unique feeds for over 400 million monthly users worldwide.

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Designing Series: How we built our customer messaging orchestration tool

Intercom, Inc.

Last week we released Series , a brand new way to orchestrate customer messaging campaigns in Intercom. Our first customer messaging solution. In 2016 we released Smart Campaigns , which addressed the same problem of message orchestration. This approach resonated with a number of customers.

Messaging 232
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From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Intercom, Inc.

Today Udemy for Business boasts 80% of the Fortune 100 – the top 100 largest US companies by revenue – as customers. At the helm of Udemy for Business’ customer acquisition machine is their VP of Marketing Yvonne Chen. At the helm of Udemy for Business’ customer acquisition machine is their VP of Marketing Yvonne Chen.

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8 product management mistakes–and other innovation insights for product managers June 3, 2016 - The Everyday Innovator – Resources for Product Managers and Innovators

Product Innovation Educators

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . 2) Remember that your colleagues are also your customers. (3) build products customers want and love. 5) A tight feedback loop. 1) Have goals. (2)

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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Finance faces the same reality: bold, user-first design delivered through seamless digital platforms is what separates the leaders from those destined to become footnotes. Zoom outperformed Skype in videocalls. billion in 2020.

Finance 98
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Writing a Book: How Continuous Discovery Helped Me Write a Better Book

Product Talk

When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. This gave me a great feedback loop to measure the efficacy of my content. Some teams got stuck because they couldn’t find customers to interview. That was a mistake.