Mind the Product

MARCH 23, 2017

At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator. Lea was responsible for the product vision and strategy of the Creative Cloud, transforming Adobe from boxed software to one of the most successful SaaS services in the industry.

Research Software 82

Research Software Enterprise User Testing Workshop 82

Mind the Product

JUNE 5, 2017

Like a sailor who navigates a path through stormy seas, a product manager needs to navigate their product through the needs of customers, business partners, and stakeholders while following the product vision (the end state for what the product will deliver in the future). 1 – Make a Clear Decision. We disrupt banking.

Banking 115

Banking KPI Vision Customer Experience 115

UX Studio: Product Management

NOVEMBER 24, 2020

UX studio is a young European product design company with an established thought leadership in the design communities. With expertise in product management, strategic thinking, and agile transformation, we strive to be more than a design agency. The company was established in 2016 and collaborated with over 300 clients worldwide.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Mind the Product

APRIL 11, 2017

At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator. Lea was responsible for the product vision and strategy of the Creative Cloud, transforming Adobe from boxed software to one of the most successful SaaS services in the industry.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

UX Studio: Product Management

DECEMBER 7, 2022

Our list of top UX research agencies wouldn’t be whole without the Adam Fard UX Studio, founded in 2016. Since the company’s foundation in 2006, Qubstudio’s team has grown into 75 professionals, expanding from Product Designers and UX Researchers to Content Writers, Strategists, and Project Managers. . Product Vision & Strategy.

User Testing 52

User Testing Research Software Product Research UX 52

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Gainsight

JULY 16, 2020

The Vision of Valuize. By 2016, Ross realized that every B2B software company was going to need to understand how to design, operationalize and integrate their sales and customer success strategies if they wanted to survive and grow in the new subscription economy. Leadership must embrace the customer success reality.

B2B 52

B2B Customer Experience Technology Data Visualization 52

Imaginary Cloud - Design

JULY 2, 2020

Books that give product managers a light about design or that give designers a light about business. Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It. ? Most of those books are not targeted at designers , but at product owners and project managers. The problem with most reading lists. ?

Books 52

Books Technical Review Research Software Data Visualization 52

Radical Product

APRIL 30, 2020

Instagram, which arrived later, reached the same milestone in 19 months by 2016. In comparison, TicTok (founded in 2016) grew to 500 million users in two years. We’ve learned that it’s OK to start with a rough idea of the direction and discover your vision through iteration. A good vision is not about you.

Leadership 59

Leadership User Testing Vision Customer Experience 59

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Rick : That shift came about around 2016. It’s a way to manage capacity for a growing customer service org. When should businesses start thinking about a knowledge management solution?

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Product Takeoff

MARCH 19, 2019

To achieve that level of confidence and to build products in that space we as product managers have to focus on a few key principals before we plan on getting the next thing in the marketplace.The four major principals we generally go by are Vision, Strategy, Team and Rapid learning.

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Gainsight

JULY 7, 2021

The result, as Moore explained, was that “Customer Success Management would soon ‘cross the chasm’ as a mainstream discipline across all businesses and industries.”. Likewise, the veterans on the team helped execute the strategy and hybrid vision at unparalleled speed. The same held true when we decided to go virtual in 2020.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Product Innovation Educators

SEPTEMBER 9, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 10 experts share how to be a great product manager. (1) 4) Drive decisions with a clear product vision. (5) 5 reasons to outsource product management? 1) Be a leader. (2)

Customer Feedback 48

Customer Feedback Product Management Product Manager Management 48

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 How can it really, really help businesses outside of just, say, managing a calendar? million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. The vision? “Great leadership hinges on some sense of predictability.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

UX Studio: Product Management

SEPTEMBER 12, 2021

The first-ever beauty contest judged by robots that used the most advanced machine-learning technology available in 2016. Tunnel vision of success metrics. It’s very easy to get tunnel vision on success metrics. It’s everybody’s responsibility, so these conversations need to happen at a leadership level as well.

Research Software 137

Research Software Data Visualization Reporting Tools User Testing 137

Roman Pichler

MAY 1, 2019

Data centres were responsible for about 2% of carbon emissions in 2016, which was about the same as aviation. In a talk at QCon London 2019 , Jason Box and Paul Johnston shared the following estimates: IoT products will cause 3.5% of all carbon emissions by 2025; and.

Artificial Inteligence 244

Artificial Inteligence Customer Experience Travel Data Visualization 244

Roman Pichler

MAY 1, 2019

Data centres were responsible for about 2% of carbon emissions in 2016, which was about the same as aviation. In a talk at QCon London 2019 , Jason Box and Paul Johnston shared the following estimates: IoT products will cause 3.5% of all carbon emissions by 2025; and.

Artificial Inteligence 244

Artificial Inteligence Customer Experience Travel Data Visualization 244

Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. And then lastly, we also had a lot of thought leadership content. And that’s really important for SEO.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Gainsight

DECEMBER 23, 2019

At Pulse 2016, SaaStr’s Customer Success for Start-ups track was one of the most popular series of sessions in the entire conference. She was most recently customer success head at BetterWorks where she led services, customer support management, ops, and training team. How big is your revenue base that you’re managing?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Business of Software Conference

FEBRUARY 10, 2020

And I always love to say that I’m like I’m for the people I never like to be in the top floors all the time and so what I did is I make friends with branch managers across the country. This is something that my first leadership coach was like you suck. When I would travel, I didn’t ask for permission, I just did it.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Mironov Consulting

JULY 16, 2020

We started in November 2016, after the elections, by posting screenshots of ads we found on Breitbart on social media. For me, the journey started when I visited that website for the first time – I had been hearing about it through the 2016 elections – and saw an ad for Old Navy. Nandini Jammi. Rich’s Call to Action.

Reporting Tools 78

Reporting Tools Research Software Advertising User Testing 78

Business of Software Conference

OCTOBER 23, 2019

I’ve been in product management roles or engineering management or UX or business development or agile enablement. The guy I’m going to use as my point of view character in this story is the product manager who I was hired to be his boss. How do you manage that? I’ve done a lot of different things.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61

Intercom, Inc.

JANUARY 10, 2019

I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. We looked around and didn’t really see anything, apart from a lot of prior arcs and existing systems that were what we really came to think of as content management systems for ML or UIs for training an ML.

User Testing 143

User Testing Banking Customer Experience Technical Review 143