Sachin Rekhi

APRIL 12, 2020

In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. Beyond product/market fit, it turns out business strategy really does matter. Network economies. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

JUNE 25, 2021

Both of them may become Snapchat users eventually but the 16-year old is more likely to adopt it sooner. And that’s because of the Product Adoption Curve. The Product Adoption Curve shows how a product is adopted through multiple segments of the market. The best Product Adoption tools. Conclusion.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Mind the Product

JUNE 13, 2018

Ivy is currently the Vice President of Design for the Hardware Product Area at Google, which was officially formed in 2016. In 2017, she and her team launched a family of consumer hardware products ranging from smartphones to smart speakers, earning 26 different design awards. Joe Leech, Product Strategy Consultant.

User Testing 90

User Testing Data Visualization Workshop Product Research 90

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. From there we put together a basic roadmap and started writing user stories. 2014 – Testing and Growing the Team.

User Testing 116

User Testing Weak Development Team Onboarding KPIs Customer Experience 116

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol & Bath.

Product Research 115

Product Research Customer Experience Entertainment Consulting 115

Mind the Product

SEPTEMBER 24, 2019

Nandini Jammi started out in product marketing and growth, but after the US elections in 2016 her career took an unexpected turn when she joined Sleeping Giants, an organisation that aims to make bigotry and sexism less profitable. Now the Product Director at Symec, Lily also runs ProductCamp in Bristol & Bath.

Product Research 103

Product Research Customer Experience Entertainment Consulting 103

Product Innovation Educators

JULY 29, 2016

Use Google’s “design sprints” in your product management work. Need to validate product-market fit assumptions and prototypes in just a few days? Learn how to put it into action from this detailed article… https://community.uservoice.com/blog/design-sprints-for-enterprise-product-management/. Read more at [link].

Customer Feedback 48

Customer Feedback User Testing Product Management Product Manager 48

Mind the Product

MARCH 23, 2017

Lea was responsible for the product vision and strategy of the Creative Cloud, transforming Adobe from boxed software to one of the most successful SaaS services in the industry. After her work on the Creative Cloud, Lea went on to manage the consumer business at Adobe where she had responsibility for all marketing, product, and engineering.

Research Software 82

Research Software Enterprise User Testing Workshop 82

Product Innovation Educators

NOVEMBER 25, 2016

You have product management but you also need product marketing – learn why it is important. We know marketing, in the big picture, starts before there is a product. This is where product management shines by identifying product concepts that leave to value-creating products.

Customer Feedback 48

Customer Feedback Product Management Product Manager User Testing 48

Product Innovation Educators

JUNE 24, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Which of the 3 types of product mangers are you? (1) 1) Builders – the classic product manager. (2) 3) Innovators – product/market fit creators.

Customer Feedback 48

Customer Feedback Artificial Inteligence User Testing Product Management 48

Mind the Product

APRIL 11, 2018

While humans are emotional beings, the reality is they’re more likely to come to your product or service to achieve a clear transactional benefit. Acquire and convert more users by perfecting the most direct path to realizing that benefit. Wriggle’s campaign The Better Lunch Project circa 2016.

User Testing 113

User Testing Customer Experience User Experience Naming 113

Intercom, Inc.

MAY 26, 2021

As we’ve grown from a tiny team when I joined in 2016 to the 160 or so folks we have today, there’s still this incredible empathy, kindness, and desire to lift each other up and see each other succeed.”. We had this big, ambitious vision grounded in a deep understanding of a problem that really mattered to our customers.

Customer Feedback 138

Customer Feedback User Testing Customer Experience Product Research 138

Mind the Product

APRIL 11, 2017

His writing on startups and productivity has appeared in Fast Company, TechCrunch, Slate, and LifeHacker. Teresa Torres Product Discovery Coach. Teresa is a product discovery coach who helps teams adopt user-centered, hypothesis-driven product development practices. Scott Berkun Author. So what are you waiting for?

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Mind the Product

MARCH 13, 2017

In this talk I gave at ProductTank Singapore towards the end of 2016, I parsed the steps required to take a product from conception to delivery, with a strong slant toward the business of products. Rather than focusing on competing against all of the world to attract the world’s customers, find a market that you can win.

Customer Experience 109

Customer Experience User Testing Vision Marketing 109

Product Innovation Educators

JUNE 17, 2016

Want answers to product management questions, ranging from what is product management, what are the basic practices, how to apply agile and lean, to creating product-market fit? Check out this list of slide presentations https://userbrain.net/blog/product-management-slideshare-presentations.

Data Visualization 48

Data Visualization Customer Feedback Product Management Product Manager 48

Mind the Product

APRIL 18, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Mind the Product

JANUARY 23, 2017

In 2011, Nate left Stryker to build Brightface, a product development company that focused on mobile and web applications including Cycleface which was acquired by Strava, the #1 fitness app for endurance athletes. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 70

Research Software User Testing Customer Experience Workshop 70

Mind the Product

MARCH 16, 2017

He was the product lead for growth and relevance at Twitter, growing Twitter’s active user base by nearly 10x. Josh was an early employee at LinkedIn and helped establish early models for user growth and launched v1 of LinkedIn Jobs. Nate then became the Chief of Research and Innovation at Tanner Labs, where he built O.C.

Research Software 76

Research Software User Testing Product Research Workshop 76

Good Product Manager

FEBRUARY 8, 2016

Upcoming Events: Spring 2016. Product Marketing Community: The Toronto Conference (Friday, April 22): I’m very excited to be a keynote speaker and panelist at this first-ever conference, where I’ll be speaking on “Sorting Out Product Marketing and Product Management” and other product marketing related topics.

Research Software 60

Research Software Data Visualization Events User Testing 60

Good Product Manager

FEBRUARY 8, 2016

Upcoming Events: Spring 2016. Product Marketing Community: The Toronto Conference (Friday, April 22): I’m very excited to be a keynote speaker and panelist at this first-ever conference, where I’ll be speaking on “Sorting Out Product Marketing and Product Management” and other product marketing related topics.

Research Software 60

Research Software Data Visualization Events User Testing 60

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Gainsight

APRIL 12, 2023

But what I learned, after years of procrastinating on tough moves for our leadership team, is that the leaders’ teams suffer greatly through that inaction. Eventually, you end up with 2000 contract types for 1000 customers. Lesson: Be REALLY careful about custom deals and make sure they are worth it.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Radical Product

APRIL 30, 2020

It took Facebook two years to hit the 50 million user mark. Instagram, which arrived later, reached the same milestone in 19 months by 2016. In comparison, TicTok (founded in 2016) grew to 500 million users in two years. Doesn’t the free market address this problem? But regulations will always play catch up?—?we’re

Leadership 59

Leadership User Testing Vision Customer Experience 59

Intercom, Inc.

APRIL 4, 2019

The second stage is treating growth as top of funnel marketing and layering on sales to open up profitable yet harder to reach segments. Back in 2016, this is exactly the situation Stripe found themselves in. So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process?

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Business of Software Conference

FEBRUARY 16, 2021

3:00 James Avery, Kevel: But yeah, so I started it started back in 2009, it took a little while to get a real customer of the ad network, the software to kind of run display advertising and things like that. And then in 2010, we got our first customer. Especially in like a SaaS business where it’s like, okay, we sign a customer.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Userpilot

MARCH 6, 2020

Kinga Odziemek – CEO of Brainy Bees , content marketing, social media, PR and link building agency for SaaS, tech and B2B companies. Women in Product. According to Mind the Product , as of 2016 (we didn’t find newer data), only 35% of all Product Managers were female.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 A Slack bot can do everything from help you with customer service to connect with your customers.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

Andrew Chen

NOVEMBER 1, 2018

Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. Of course, as an investor you can’t run A/B tests or analyze results directly, but you can form hypotheses, ideate, and apply the same type of thinking.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

JULY 26, 2016

Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It. Rahul Vohra: The Product-Market Fit Engine. Marty Cagan: Customers Are Not The Source Of Innovation.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. Previously, he was at HubSpot as Chief Product Officer after they acquired his company Performable. David Cancel is a 5x founder and 2x CEO with four successful exits to date. ML : Describe David Cancel.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

OCTOBER 23, 2019

In this talk Product guru Bruce McCarthy arms you with his battle-tested approach to prioritizing your most critical initiatives that will increase your organization’s focus by increasing confidence in your prioritization decisions. You have 1 feature, you test that 1 feature. You have 3 features. Then we can prioritize them.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61