Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. 9:16] Continuous Customer Interviews. [20:12] Articles: Customer Interviews. Articles: Customer Interviews. Hypothesis Testing. 2017 Product Conferences. My talk at Front 2017. They’ve got this.

Product Research 215

Product Research User Testing Data Visualization Research Software 215

Userpilot

APRIL 7, 2021

How important are your user engagement metrics? Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. Source: Google Playtime EMEA 2017. However, the competitor-the one with 800,000-has majority of their users sending out the newsletter (using their core feature).

Onboarding KPIs 92

Onboarding KPIs User Testing Customer Experience Customer Feedback 92

Product Innovation Educators

AUGUST 25, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Tips for conducting consumer and market research for new products. What you can learn from user behavior to improve aspects of products. Read the details at [link].

User Testing 48

User Testing Market Research Product Research Research Software 48

Intercom, Inc.

APRIL 6, 2020

Over the coming weeks, I, along with others on the team, will be selecting and sharing articles from the Inside Intercom archives that have proven helpful to our customers and visitors in the past. With so many of us looking for positive outlets for our increased time at home at the moment, we hope these articles can be helpful again.

Customer Feedback 181

Customer Feedback User Testing Entertainment Management 181

Userzoom

MAY 23, 2018

Exploring the basics of creating and testing UX prototypes. The best user experiences don’t happen by luck. UX designers and researchers follow an iterative process – testing pieces and versions of the product and making improvements along the way, until, in the end, you’ve got a thoughtful and useful product that people love.

Product Research 89

Product Research User Testing UX Testing 89

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Now more than ever, businesses need to build strong, long-lasting relationships with their customers to thrive. The last year hasn’t been easy.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Alchemer Mobile

JUNE 12, 2019

Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. For example, privacy rules restrict the ways financial institutions can interact with customers through their mobile apps. Increasing customer retention.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Userzoom

AUGUST 2, 2018

In which we discuss customer journeys and the many ways we can map them in order to make sense of our users’ experiences. Customer experience maps. User story maps. Customer story maps. User journey maps. Szabo (@wszp) July 27, 2017. Customer journey map. Customer experience map.

Customer Experience 52

Customer Experience User Testing User Experience Customer Feedback 52

freshtrax

APRIL 25, 2019

TikTok is a video-sharing app which allows users to upload 15-second-long videos, often times of lip-syncing or dancing with music. At the end of January 2019, TikTok officially announced their monthly active users (MAU) in Japan for the first time at 9.5 million users. Related article] Marketing in Japan – Shyness(?)

Customer Feedback 81

Customer Feedback Research Software User Testing Market Research 81

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Research Software 188

UX Planet

FEBRUARY 25, 2024

My favorite design courses I have personal experience with all the courses I mention in this article, and I also included my own courses, I really hope you’ll find my list useful! Additionally, I mention two courses from related fields: social psychology and visual thinking. Well, Supercharge Design did exactly that.

UX 86

UX User Testing Customer Experience Banking 86

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Themes, Epics, User Stories. To start, break down any incoming feature requests into Themes, Epics, User Stories using the following suggestions. Enough talking.

Framework 138

Framework Agile User Testing Research Software 138

Generation Focus

OCTOBER 6, 2023

Our founder, Joanna Beer, appreciated the opportunity to meet with the EPIC team to share about Generation Focus’ work towards ensuring equity and inclusivity in research recruitment. The article below was originally posted on epicpeople.org. I got into research ops completely by accident. It wasn’t all positive, though.

Product Research 62

Product Research Research Software User Testing Weak Development Team 62

Product Innovation Educators

OCTOBER 20, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 6 steps to product-market fit. (1) Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes.

User Testing 48

User Testing Customer Feedback Product Marketing Marketing 48

UX Studio: Product Management

JANUARY 25, 2022

In this article, we will talk about the top web design companies in Manchester and beyond. Moreover, we will share our expert insights and practical tips on choosing the best web design Manchester company for your business. If you need help with product design or user experience research, contact us at UX studio.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Product Innovation Educators

OCTOBER 27, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Products outside the norms of a category create anxiety for consumers. Test-driven product management. Along the way, there are many forms of tests that can be conducted.

User Testing 48

User Testing Customer Feedback Product Research Product Management 48

Intercom, Inc.

JANUARY 2, 2019

Bots had failed to deliver good customer experiences, were painful to setup, and hadn’t been able to truly drive real results across an entire customer journey. In doing so, they have been able to unlock new efficiencies for their teams and their customers. Get instant resolutions and happier customers with Answer Bot.

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

freshtrax

MAY 9, 2019

In our previous article, “Top 10 Mobile Payment Options in Japan” , we learned that almost 80% of transactions in Japan are still made in cash. Yano Research Institute expects that the market size of mobile payment will reach 48 million USD by 2023, which is more than 4 times than in 2017. Source: Hakuhodo’s consumer research.

Research Software 81

Research Software User Testing Marketing Customer Feedback 81

Product Innovation Educators

DECEMBER 15, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Not all products use an onboarding process, but even for those that don’t, product managers can improve customer experience by learning about onboarding. 1) They enhance business insights. (2)

Customer Feedback 48

Customer Feedback Customer Experience User Testing Product Management 48

Product Innovation Educators

NOVEMBER 17, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. PDMA 2017 conference was one of the best yet! 1) Confirm product/market fit, (2) test a hypothesis, and (3) enter the market. Our first competition was Saturday.

Customer Feedback 48

Customer Feedback Product Management Product Manager Customer Experience 48

Intercom, Inc.

JANUARY 14, 2019

Between our staff book club, office library and the constant stream of books and articles being recommended and shared, the Intercom team is a pretty good resource when it comes to discovering new and interesting reads. That’s why we have put together our first ever Intercom reading guide for 2019.

Books 150

Books Technical Review Marketing User Testing 150

The Product Coalition

DECEMBER 23, 2022

PMs in the country back in 2017. To make things more eye-opening, between 2017 and 2019, PM job openings in the US alone had already grown in a frenzy: 32% growth from 13.4k Handling support requests and thousands of emails per week from managers, external teams, users, and other stakeholders while delegating rightful owners.

Analytic Tools 110

Analytic Tools Reporting Tools Feedback Software Product Management 110

Product Innovation Educators

NOVEMBER 10, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. This week my list of insights is a little different. Praxair is innovating in new ways, providing more value to customers and creating more value for the organization.

Customer Feedback 48

Customer Feedback Product Management Product Manager User Testing 48

UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. I believe that the foundations were put down by the first designers and researchers who joined UX studio in the early years. But UX studio did.

Research Software 89

Research Software UX Feedback Software User Testing 89

Product Innovation Educators

SEPTEMBER 29, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. See summaries of tools for collaboration, product roadmaps, task management, user feedback, and more at [link]. This and other issues are explored in this Forbes article [link].

Customer Feedback 48

Customer Feedback Product Management Product Manager Feedback Software 48

Product Management Unpacked

JULY 19, 2018

I never aspired to be a researcher. They directly manage a product’s strategic positioning in the marketplace, the creation of collateral materials, and the ongoing evaluation on how to best present the product to potential customers. The core competencies aren’t about just doing great customer interviews and running sprints.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

UX Studio

APRIL 10, 2018

fit aims to make their audience healthier by listing all the information they need in one place. fit mainly speaks to the women of Dubai. However, they realized a lot of women read their health and fitness related content, so they decided to create a separate product for them. In October 2017 we partnered with Sport360.fit

Magazine 66

Magazine Feedback Software Research Software User Testing 66

The Product Coalition

SEPTEMBER 28, 2020

20 Questions from New Scrum Master to Product Owner Do you want to get this article in your inbox? If your Scrum Team is moving in the wrong direction because the Product Backlog is not maximizing the value customers derive from the Development Team’s work, no one will care?—?garbage Source : Scrum Guide 2017.

Product Research 109

Product Research Customer Experience User Testing Agile 109

Product Innovation Educators

AUGUST 11, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. This article makes an interesting connection between the concept of first principles and what I would consider some of the foundational perspectives product managers should have.

Customer Feedback 53

Customer Feedback Product Management Product Manager Product Research 53

The Product Coalition

MAY 7, 2020

doxing) From May 2020: Articles that strongly seek to collect emails or data from users, on or off of Medium Myself and the editors reserve the right to not publish any article, as well as un-publish any article, at any time, without warning or advise. Avoid embeds that directly collect emails or data from users.

Feedback Software 78

Feedback Software Advertising Customer Experience Data Visualization 78

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . We are ready to help you with any design and research challenges you might have. . Momentum design lab.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. Even though the article is intended for entrepreneurs, it could also provide fundamental insights to product managers who are tasked to improve metrics in a marketplace.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

The Product Coalition

FEBRUARY 18, 2019

In the business world, “vaporous” is an insightful description of the Toyota Production System. A few guiding principles include: Get to your users as soon as possible. The Minimum Viable Product (MVP) idea is central to the lean / agile methodology Get feedback as soon as possible. What is natural to users?

Agile 61

Agile Product Research Data Visualization User Testing 61

Product Innovation Educators

NOVEMBER 24, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 1) No matter the app, it all comes down to improving the lives of customers. (2) 5) Feedback: Use it to figure out what’s valuable and what’s noise. Details at [link].

Customer Feedback 48

Customer Feedback Product Management Product Manager Management 48

The Product Coalition

APRIL 22, 2018

Aim Share some research, best practice and data to help you make better product based decisions. Research suggests that intrinsic motivation is the most powerful kind. Add work experience incomplete state example What role does feedback play in motivation? What are incomplete states? Intrinsic motivation? —?refers

User Testing 68

User Testing Research Software Feedback Software Customer Feedback 68

freshtrax

SEPTEMBER 26, 2019

In Japan, the food tech and nutritionally balanced food product industries didn’t exist and consumers weren’t familiar with the concept of the industry. BASE FOOD officially launched in April of 2016 in Japan and became Amazon Japan’s top seller of the year in the food category for 2017.

User Testing 73

User Testing Startups Customer Feedback Feedback Software 73

Product Innovation Educators

SEPTEMBER 1, 2017

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. They are product driven but not in the sense of developing products and then finding customers for the products. They start with the customer and the experience the customer values.

Data Visualization 48

Data Visualization Customer Feedback Product Management Product Manager 48