2017 Article Technical Review User Testing 
UX Planet
FEBRUARY 22, 2024
Instead, it’s covered in sticky notes — feedback from real people who navigate the digital world through designs I’ve shaped. It starts with small choices, but together those create a user experience revolution worth getting excited about. While every click offers insight to designers, what lessons are we learning as an industry?
Intercom, Inc.
JANUARY 2, 2019
Bots had failed to deliver good customer experiences, were painful to setup, and hadn’t been able to truly drive real results across an entire customer journey. In doing so, they have been able to unlock new efficiencies for their teams and their customers. Get instant resolutions and happier customers with Answer Bot.
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freshtrax
JULY 23, 2019
If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). OECD, 2018 ).
Intercom, Inc.
JANUARY 14, 2019
Between our staff book club, office library and the constant stream of books and articles being recommended and shared, the Intercom team is a pretty good resource when it comes to discovering new and interesting reads. The book is organized around 12 technological forces – some of which already feel familiar, if not ubiquitous (A.I.,
UX Studio: Product Management
JANUARY 25, 2022
As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.
Alchemer Mobile
JUNE 12, 2019
Convenient access to our finances is key in our global economy, and the mobile channel has quickly become the epicenter of customer experience. For example, privacy rules restrict the ways financial institutions can interact with customers through their mobile apps. Increasing customer retention.
Product Management Unpacked
JULY 19, 2018
I never aspired to be a researcher. They directly manage a product’s strategic positioning in the marketplace, the creation of collateral materials, and the ongoing evaluation on how to best present the product to potential customers. I wasn’t supposed to end up here in my career. Seriously. I don’t have a Ph.D.
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