UX Planet

JUNE 30, 2025

The shift was dramatic: global AI adoption rocketed to 78% of all organizations — up from just 20% in 2017 — while an extraordinary 91% of bank boards formally approved Gen-AI programs, according to NTT and McKinsey. Together, software, banking and retail account for 38% of the global AI spend.

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

The Product Coalition

AUGUST 24, 2021

venture capital investments, 1995–2017: [link] The burst of the bubble (also known as the dot-com crash ), took place in the early 2000s and was a critical turning point for the technology industry. Enterprises such as Qualcomm and Cisco lost some portion of their market share, while Amazon and eBay had declines in their company valuations.

User Testing 158

User Testing Development Customer Experience Product Research 158

Business of Software Conference

JULY 29, 2019

At every Business of Software Conference we record the talks so that you, the great people of the internet, can join in the feast of learning that our attendees get to gorge themselves upon. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events.

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

The Product Coalition

AUGUST 8, 2023

Highlights Low buffer videos Easy to operate Time-saving due to multi-platform streaming 30+ platform integrations Basic features are free to use #5 Vimeo - Professional And High-Capacity Live Streaming Platform Vimeo, known among the biggest streaming platforms, has been providing live streaming since 2017 to all small and large enterprises.

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Technical Review 147

Intercom, Inc.

AUGUST 2, 2018

Solving that specific problem is what led Claire to build Experiment Engine, which Optimizely acquired in 2017. Claire: The company that I built, Experiment Engine, was really founded on the concept that enterprise-wide experimentation was the only way you could really scale a program. Playing into greed and fear.

User Testing 140

User Testing Customer Experience Product Research Data Visualization 140

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. We spent most of 2017 building it out. Like… Paul Adams: Ship good software.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

MARCH 25, 2021

The cons of a free trial are lower conversion rates due to abandonment, disinterest, or abuse. The best time to choose a demo is when your product is complex, and you are trying to sell in transactional and enterprise markets. A report by Vainu from 2017 found that 37% of SaaS products use a demo-sales model or have it as an option.

Demo 98

Demo Research Software Customer Experience Reporting Tools 98

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. And over 50 % of software firms have daily new releases. You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. And business growth.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

BrainMates

NOVEMBER 1, 2021

Most companies are in reality reviewing and failing several orders of magnitude less ideas than this. Windows Vista is a well known punchline for how not to design & develop a software product. The most common issue here is a lacklustre launch due to a lack of forward planning and support.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others. Feel intimidated by the notion of creating an explainer video?

Research Software 86

Research Software Feedback Software User Testing Product Research 86

The Product Coalition

JULY 17, 2018

Glassdoor’s Employees’ Choice Award in 2017 , five W3 awards, People’s Choice Webby Award in 2018, and the Appy Awards Winner?—?Gold Motto: We help brands & enterprises prepare for a future dominated by post-PC technologies Customer quotes: “Everything they’ve delivered so far has been very polished. Gold 2016, are among them.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

PMLesson's Ace the PM Interview

MAY 19, 2020

First, a recruiter will review your resume. Often, APM programs do not have an interview step that is so technical that requires you to code (with the exception of Google APM, as they may have an interview round that is more technical than other APM programs). link] Asana Asana's first class of APMs was in 2017.

User Testing 98

User Testing Product Management Product Manager Analytic Tools 98

Userpilot

APRIL 30, 2021

Ultimately, if you spread your marketing budget over 20 different channels, it will be almost impossible to see what’s working unless you have enterprise-level funding. Founded by Jared Carrizales in 2013, Heroic Search started off life as an SEO agency, before pivoting towards linkbuilding in 2017 due to the scale of market demand.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Access to testing specialists has become limited due to these restrictions.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . Its client focus comprises 60% of middle-sized companies, followed by 30% enterprises and 10% small businesses.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. In parallel, we reduced onboarding time-to-value (TTV) for our largest Enterprise customers to just 13 weeks. Come help me simplify the services organization.”. Coincidence?

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. Paul: It might be interesting to distinguish between the consumer side and the enterprise side.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Andrew Chen

DECEMBER 10, 2018

If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company. It has tracking codes so you can see how well it circulates, and you A/B test the whole thing to make sure it’s highly optimized to be viral and spread.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. Now we all also double develop software so we know that sometimes things just happen and you just have to like address.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries. Vadím Orlov and Anton Andreev set up Embacy in 2017.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries. Vadím Orlov and Anton Andreev set up Embacy in 2017.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Gainsight

OCTOBER 5, 2021

The second shift occurred around 2017. Now, review sites exist for everything from SaaS to shoelaces. In years past, most of the effort from customer success managers needed to focus on enterprise accounts. Shift Two: The Marketing and Sales Funnels Transformed. Anything else a customer learned was based mainly on luck.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. Founded in 2017 by Vlad and Yana Hrynchuk, Masterly Digital specializes in helping clients in FinTech, Web3, and DeFi elevate their brands and products through exceptional digital design.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

PMLesson's Ace the PM Interview

MAY 19, 2020

First, a recruiter will review your resume. Often, APM programs do not have an interview step that is so technical that requires you to code (with the exception of Google APM, as they may have an interview round that is more technical than other APM programs). link] Asana Asana's first class of APMs was in 2017.

User Testing 52

User Testing Product Management Product Manager Analytic Tools 52

Usersnap

AUGUST 12, 2024

Try Usersnap for NPS Try Usersnap Now Key Features of Effective Net Promoter Score Software NPS software can transform customer feedback into actionable insights, making it indispensable. Enterprise Plan: Provides powerful admin tools, unlimited surveys, enhanced security, custom integrations, and more.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Nulab

JULY 18, 2019

The management of companies and enterprises industry was, by far, the most resilient, with 9.3 One reason may be due to the expansion businesses undergo over time. At Nulab , we are dedicated to providing businesses with the best software to facilitate efficient teamwork. Five years later. years, respectively.

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Roadmunk

DECEMBER 21, 2017

A quick programming note: This is the last episode we will be releasing in 2017. The problem back then, however, was that most of these tools were actually geared towards the enterprise market. We were just going to go with a $29 plan with a free trial that allowed users to try the software. We review feedback often.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

DECEMBER 10, 2018

If the below deck is the macro view of how I’m looking at markets, industries, and technologies, then the metrics deck gives my POV on how to diligence each company. It has tracking codes so you can see how well it circulates, and you A/B test the whole thing to make sure it’s highly optimized to be viral and spread.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Intercom, Inc.

AUGUST 26, 2021

Ciaran says they had a problem with their software. We had this idea to sort of build part of the app where we could go in as admins in the backend, create a message, and our customers would see that message as they were using the software. Liam Geraghty: That’s Intercom co-founder Ciaran Lee. They needed a solution.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Mironov Consulting

FEBRUARY 27, 2023

 But most of the migration failures I see are driven by organizations’ unwillingness or inability to stick with the very hard choices that B2B/enterprise migrations demand.  We arrived in 2016, v12 in 2017…  in the absence of a strong forcing function, these old versions will persist forever.

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. For example, in a letter to shareholders in 2017, Bezos wrote: “What does Day 2 look like? Amazon quickly became the leader in e-commerce.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Intercom, Inc.

OCTOBER 29, 2020

I had wanted to be in tech because I’d done a bunch of coding undergrad and engineering undergrad, and as tech started to take off in the mid to late nineties, I knew that I wanted to be in the Bay Area, in Silicon Valley. We were working together as consultants, where we basically designed and built software for other people.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Gainsight

NOVEMBER 12, 2021

The year is 2017, I took my mom and dad (both in their 70s) out to dinner. Sure, we build enterprise software, and our software is great, but we’re not traveling to Mars or curing COVID. Customer Success software will help companies retain their customers, but, for us, that honestly wasn’t enough.

Leadership 52

Leadership Software Review Travel Customer Experience 52

Andrew Chen

MAY 28, 2019

In tandem, ad spend has been growing steadily each year, from $69 to $220M in 2017 [ source ]. The New York Times wrote in 2016 that “the iTunes podcasting hub that Mr. Jobs introduced remains strikingly unchanged,” and beyond adding more analytics features in 2017, the same still holds true today. But what to call it? Podcasting?

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In tandem, ad spend has been growing steadily each year, from $69 to $220M in 2017 [ source ]. The New York Times wrote in 2016 that “the iTunes podcasting hub that Mr. Jobs introduced remains strikingly unchanged,” and beyond adding more analytics features in 2017, the same still holds true today. But what to call it? Podcasting?

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40