The Product Coalition

FEBRUARY 18, 2019

4) And finally, the term “lean startup” … I prefer the term “fast-product-feedback-loop” instead. One of the biggest challenges I’ve seen in larger companies is their ability to re-ignite fast-product-feedback-loops As startups grow, they move towards the safety and predictability of roots. Because it is harder.

Agile 73

Agile Product Research User Testing Data Visualization 73

Intercom, Inc.

SEPTEMBER 6, 2018

We’re really lucky on the support team because we have a super tight feedback loop the helps us understand how well we’re applying Intercom’s story to our day to day work. A good story has to connect the present moment to your vision of the future. The best stories will continue to inform behavior as your company grows and evolves.

Customer Feedback 151

Customer Feedback Construction Customer Experience User Testing 151

Userpilot

JULY 30, 2021

It’s important for the product manager to create an effective feedback loop for incoming ideas from the organization. This feedback loop needs to be integrated into the product planning and development processes. The number of product manager roles in the US increased by 32% from 2017 to 2019. Product Manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. The post How Rhino Found Their Moment — and Their Voice — with Alpha appeared first on Feedback Loop.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. The post How Rhino Found Their Moment — and Their Voice — with Alpha appeared first on Feedback Loop.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JANUARY 10, 2019

69% of product managers report being responsible for customer interviews, an increase of 10% since the 2017 report. They get critical feedback faster and more cost-effectively, freeing up teams to do what they do best: build, innovate and iterate. 86% of product managers say that they don’t spend enough time talking to users.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

69% of product managers report being responsible for customer interviews, an increase of 10% since the 2017 report. They get critical feedback faster and more cost-effectively, freeing up teams to do what they do best: build, innovate and iterate. 86% of product managers say that they don’t spend enough time talking to users.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

AUGUST 10, 2015

<code/media> – on February 13-14th, 2017 in CA, Recode senior editor Peter Kafka, in conjunction with Kara Swisher, host this exclusive conference which features candid, unscripted onstage interviews with the best-known names in the business. 2017 details have yet to be announced. appeared first on Feedback Loop.

Events 40

Events User Testing Product Research Product Manager 40

DISQO

AUGUST 10, 2015

<code/media> – on February 13-14th, 2017 in CA, Recode senior editor Peter Kafka, in conjunction with Kara Swisher, host this exclusive conference which features candid, unscripted onstage interviews with the best-known names in the business. 2017 details have yet to be announced. appeared first on Feedback Loop.

Events 40

Events User Testing Product Research Product Manager 40

DISQO

MAY 19, 2017

Last year, credit cards generated an impressive $163 billion in interest and fees, a number that is only expected to grow in 2017. appeared first on Feedback Loop. Yet despite the enormous windfall, JP Morgan Chase & Co. The post Is the Chase Sapphire Reserve the perfect credit card?

Product Research 40

Product Research User Testing Banking Feedback Loop 40

DISQO

MAY 1, 2018

Everything changed in September 2017 when Apple announced that the new iPhone X would ship with facial recognition as the default unlocking mechanism. The post Introducing: Run tests in your sleep with Insight Trackers appeared first on Feedback Loop.

User Testing 40

User Testing Customer Feedback Data Visualization Product Research 40

DISQO

MAY 19, 2017

Last year, credit cards generated an impressive $163 billion in interest and fees, a number that is only expected to grow in 2017. appeared first on Feedback Loop. Yet despite the enormous windfall, JP Morgan Chase & Co. The post Is the Chase Sapphire Reserve the perfect credit card?

Product Research 40

Product Research User Testing Banking Feedback Loop 40

DISQO

MAY 1, 2018

Everything changed in September 2017 when Apple announced that the new iPhone X would ship with facial recognition as the default unlocking mechanism. The post Introducing: Run tests in your sleep with Insight Trackers appeared first on Feedback Loop.

User Testing 40

User Testing Customer Feedback Data Visualization Product Research 40

DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. appeared first on Feedback Loop. The company earned a $2 billion valuation within one year of launch!

Transportation 40

Transportation User Testing Product Research Marketing 40

DISQO

OCTOBER 10, 2019

The canned meat product — inspired by a viral fake in 2017 — actually went public with the real thing this year. appeared first on Feedback Loop. The search term was most popular in 2018, and so far in 2019 there are half as many searches as last year. The post The Proliferation of Pumpkin Spice: Has the Trend Gone Too Far?

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. appeared first on Feedback Loop. The company earned a $2 billion valuation within one year of launch!

Transportation 40

Transportation User Testing Product Research Marketing 40

DISQO

OCTOBER 10, 2019

The canned meat product — inspired by a viral fake in 2017 — actually went public with the real thing this year. appeared first on Feedback Loop. The search term was most popular in 2018, and so far in 2019 there are half as many searches as last year. The post The Proliferation of Pumpkin Spice: Has the Trend Gone Too Far?

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

Radical Product

APRIL 16, 2019

They updated the 737 once more in 2017, birthing the 737 Max. In our everyday work, most likely we are applying Lean and Agile to measure and iterate based on feedback. These are great execution techniques to minimize risk and develop products using quick feedback loops.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40

DISQO

APRIL 2, 2018

The second version, published at the end of 2017, was itself “inspired” by all the ways in which product management has evolved in the last decade. appeared first on Feedback Loop. Below are video highlights from the event, key takeaways, and a video of the unedited discussion. Leverage cutting-edge tools and techniques.

Product Research 40

Product Research User Testing Customer Feedback Research Software 40

DISQO

APRIL 2, 2018

The second version, published at the end of 2017, was itself “inspired” by all the ways in which product management has evolved in the last decade. appeared first on Feedback Loop. Below are video highlights from the event, key takeaways, and a video of the unedited discussion. Leverage cutting-edge tools and techniques.

Product Research 40

Product Research User Testing Customer Feedback Research Software 40

DISQO

DECEMBER 12, 2017

In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins. appeared first on Feedback Loop. They would design a study to evaluate a business opportunity, and it would take months to get data from a massive sample size. The post How do decision makers think and experiment iteratively?

User Testing 40

User Testing Product Research Research Software Customer Experience 40

DISQO

DECEMBER 12, 2017

In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins. appeared first on Feedback Loop. They would design a study to evaluate a business opportunity, and it would take months to get data from a massive sample size. The post How do decision makers think and experiment iteratively?

User Testing 40

User Testing Product Research Research Software Customer Experience 40

The Product Coalition

MARCH 6, 2019

A 2017 report by App Annie found that an average of 80 apps was installed on an average person’s phone, but only a half get accessed on a monthly basis. When it comes to product improvement, this is an ongoing feedback loop which will always require further testing and analysis.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. appeared first on Feedback Loop.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. appeared first on Feedback Loop.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

SEPTEMBER 19, 2019

And in 2017, when games began streaming on Facebook. The post Baseball’s Era of Experimentation: What it Means for Fans Who Love the Game appeared first on Feedback Loop. While baseball is steeped in tradition, it’s not impossible for the game to improve with the times. In fact, it’s been done before.

User Testing 40

User Testing Feedback Software Product Research Feedback Loop 40

DISQO

SEPTEMBER 19, 2019

And in 2017, when games began streaming on Facebook. The post Baseball’s Era of Experimentation: What it Means for Fans Who Love the Game appeared first on Feedback Loop. While baseball is steeped in tradition, it’s not impossible for the game to improve with the times. In fact, it’s been done before.

User Testing 40

User Testing Feedback Software Product Research Feedback Loop 40

DISQO

JANUARY 8, 2018

The new site, launched in September 2017 is already performing significantly better across virtually every metric. The post The feeling’s mutual: How an acquisition accelerated Northwestern Mutual’s digital transformation appeared first on Feedback Loop.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

The new site, launched in September 2017 is already performing significantly better across virtually every metric. The post The feeling’s mutual: How an acquisition accelerated Northwestern Mutual’s digital transformation appeared first on Feedback Loop.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

Surya Suravarapu

FEBRUARY 27, 2020

— Netflix US (@netflix) April 17, 2017 One of the eye-opening themes of JTBD is challenging the traditional competitive analysis -- the features you offer vs. your competition. Feedback Loops: Two kinds: Reinforcing and balancing feedback loops. There are delays associated with each of these loops inherently.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Intercom, Inc.

JANUARY 28, 2021

For those working in the public sector, Amanda is a household name – she was the National Political Director for Secretary Hilary Clinton during the 2016 Presidential Campaign and served as the Chief of Operations at the California Department of Justice in 2017 and 2018. Feedback can’t just be incorporated every election cycle.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

Business of Software Conference

JUNE 5, 2019

It becomes it’s deep in process C of getting better at getting better with the system inherently has a feedback loop that makes it cumulative which generates exponential growth in value so it makes sense. Every person who uses Waze makes Waze better for the next person. It becomes a cumulative effect right.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

MARCH 1, 2018

Joel Califa (@notdetails) December 4, 2017. It’s easy to buy into it because there’s a positive feedback loop. Ever get confused between your “base” and “compare” branches? Shipped a tiny @github change today that will hopefully clear things up. pic.twitter.com/acOddhxLDs.

Customer Experience 209

Customer Experience User Testing Customer Feedback Feedback Software 209

Intercom, Inc.

OCTOBER 29, 2020

And I saw both what the product was at that snapshot in time in 2017, and then I had all of these ideas of where it could go over time and where it can still go from here. Getting that right feedback loop in place makes the future very bright. I care about solving real problems for customers, making people’s lives better.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Sachin Rekhi

JUNE 25, 2017

Another incredibly important aspect for product managers to master is defining and iterating on your product's strategy. The final but most important dimension of product management is execution. Relentless execution ultimately determines whether you'll make your vision a reality.

Product Research 168

Product Research User Testing Product Manager Product Management 168

Andrew Chen

MAY 28, 2019

In tandem, ad spend has been growing steadily each year, from $69 to $220M in 2017 [ source ]. The New York Times wrote in 2016 that “the iTunes podcasting hub that Mr. Jobs introduced remains strikingly unchanged,” and beyond adding more analytics features in 2017, the same still holds true today. The app landscape.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In tandem, ad spend has been growing steadily each year, from $69 to $220M in 2017 [ source ]. The New York Times wrote in 2016 that “the iTunes podcasting hub that Mr. Jobs introduced remains strikingly unchanged,” and beyond adding more analytics features in 2017, the same still holds true today. The app landscape.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40