The Product Coalition

AUGUST 3, 2018

The 10th Open Mobile Summit (November 27th-28th) returns as the annual hub for globally renowned brands to discuss their digital strategies across all connected devices. Now in our tenth year we are bringing together the US’s major brands for two days of strategic discussions about how to improve the customers digital experience.

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User Testing Artificial Inteligence Research Software Customer Experience 60

The Product Coalition

SEPTEMBER 21, 2019

That exceeds the total number for all of 2018. They should be able to consistently mine the data they collect, transform their operations to deliver on the brand promise, and adapt to the future of work. In 2018, H&M implemented Convo’s Retail Social Collaboration Platform for 500 stores and over 15,000 employees.

Reporting Tools 61

Reporting Tools Technology Embedded Analytics Artificial Inteligence 61

freshtrax

NOVEMBER 9, 2023

One Concern One Concern , a startup founded in 2015, offers a Resilience-as-a-Service (RaaS) solution that improves decision-making by combining disaster science with AI and machine learning. By quantifying resilience to large-scale disasters, the company helps local governments and businesses assess, mitigate, and monetize risk.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

UX Studio: Product Management

NOVEMBER 5, 2018

So we’re going to revisit the hottest topics of late 2018 and predict the UI design trends of 2019. What has happened in 2018 so far? So without further ado, these UI trends of 2018 will likely hang on in 2019 as well: UI Trends 2019 #1: Typography and storytelling. Now, the year is coming to an end AGAIN! Can you think back?

Research Software 111

Research Software Feedback Software User Testing Customer Experience 111

Intercom, Inc.

JUNE 19, 2018

54% of consumers will try a new brand for a better service experience. In fact, research firm Northridge Group found that 54% of consumers will try a new brand for a better service experience. Instead of waiting for customers to ask for help, Enjoy preempts that with at-home support.

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Reporting Tools Research Software User Testing Customer Experience 216

freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. Mercari was a unicorn startup as it was valued at an estimate of more than $1 billion before its IPO launch in 2018. and deep learning. Curious to know which innovative startups are successful in Japan? Mercari, Inc.

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Research Software Reporting Tools Startups Data Visualization 91

UX Planet

DECEMBER 11, 2023

The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. The lessons were helpful and I could start using what I learned right away. But that’s not how it works. I don’t get paid to write. Voxable — Introduction to Conversational Design ?

Technical Review 70

Technical Review Certifications Software Review Feedback Software 70

Intercom, Inc.

JULY 9, 2020

But then we also had a lot of brand campaigns, so that could be even offline things like we advertised on the Time Square, New York City with huge banners on Atlassian to just drive that brand forward. And that’s resulted in more direct visits from people, but also in more brand searches. We also did a lot of co-marketing.

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Analytic Tools Research Software Data Visualization Technical Review 199

The Product Coalition

JANUARY 5, 2021

Venmo processed $100 billion in payments in 2019, up from $62 billion in 2018. Using new media platforms like Instagram and old-world mediums such as billboards, coffeeshop koozies, and the real estate on various transportation vehicles, Venmo started to lean into its somewhat cemented image as a brand. Don’t act like you forgot ??

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Reporting Tools Data Visualization Banking Customer Experience 89

The Product Coalition

MARCH 20, 2020

In 2017 and 2018 interviews with Todd Yellin (“ This is how Netflix’s top-secret recommendation system works ” ), Netflix explained once again how customers get to the recommendations. either via streaming or DVD rental back in 2013. Netflix has talked to popular media about their recommender systems in many other occasions.

Magazine 78

Magazine Customer Experience Customer Feedback Data Visualization 78

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. And then you can get smarter with machine learning and stuff. Short on time? Then you’ve got chatbots.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Mixpanel

JUNE 17, 2020

We officially launched in September 2018. So we see people being very demanding in terms of features; for example, they have this unique brand of audio device in their home and we don’t have native integration with that because about 0.1% That’s the number-one metric for us at the moment. of people own something like that.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

We officially launched in September 2018. So we see people being very demanding in terms of features; for example, they have this unique brand of audio device in their home and we don’t have native integration with that because about 0.1% That’s the number-one metric for us at the moment. of people own something like that.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

BrainMates

APRIL 30, 2018

In April 2018, Brainmates hosted a Product Talks Sydney Meetup based on the “hypotheticals” format popularised by Geoffrey Robertson. Jen Marshall: An executive in a large Telco has come up with a new product idea. The panellists were: Mark Cohen, CTO at Domain. Clive Lam, Consultant Product Manager at Brainmates.

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Fractional CTO User Testing Product Research Research Software 40

Intercom, Inc.

MARCH 29, 2022

To succeed in these times of rapid change for yourself, for your team, for your organization, you’re going to have to be curious and have a hunger to explore new things, new ideas, to encounter new people working in new ways and learn from them. We are announcing three brand new products today. Enjoy this time.

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