The Product Coalition

NOVEMBER 6, 2019

2018) Managing the A/B test backlog Every week, we go through our A/B test backlog in a 30 mins meeting. Team Name] stopped the A/B test [insert name and link to the A/B test sheet] on Month Day, 20XX. We tested our new [feature/algorithm/ui-change] [Name with link to the A/B test sheet]. thank you all!

User Testing 60

User Testing Product Research Testing Management 60

Gainsight

JANUARY 8, 2019

Photo source: Pulse 2018 Recap . Pulse, hosted by Gainsight, is the definitive learning and networking event for customer-driven professionals looking to grow their business and career. Some of the topics they tackled in 2018 included AI and machine learning, SaaS and enterprise apps, Internet of Things, and cloud-native solutions.

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Events Inbound Data Visualization B2B 45

Alchemer Mobile

APRIL 24, 2018

What are some of the hottest, up-and-coming mobile apps not named Instagram, Snapchat, or Uber? Most important lessons learned as PMs. App Name: Venmo. I think machine learning is trending and will continue to do so. The best part about machine learning is that it gets better every time you use it.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JULY 9, 2020

We look at the death of the 10 blue links and why Google is now an answer engine as opposed to a search engine. And that got me started thinking about this concept of search engines and that’s where it all came from. In a crowded category , it can be tough to make an SEO impact. Kevin: Yeah.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

FEBRUARY 10, 2020

And he came to the US, studied computer engineering, had this career through all the kind of older school tech companies (IBM and MCI, AT&T things like that). My family was really busy all the way for three technologists there are few engineers some real estate developers were all up and down the East Coast doing different things.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

PMLesson's Ace the PM Interview

MARCH 29, 2022

Be sure to include the following personal information in your header: Your Name: As obvious as it sounds, it is still important to point out. Be sure to include your name in a slightly larger font than the other text in the header. Your Address: Be sure to remember your address in your header, preferably close to your name.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Andrew Chen

NOVEMBER 26, 2018

Even the names of services can vary: what one home cleaning service calls a “deep clean” can be different from another provider’s definition. If we zoom out further, there’s many more categories of services that can benefit from managed models and other tactics to unlock supply. The “Uber for X” Era (2009-).

Startups 111

Startups Technical Review Customer Experience Software Review 111

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. The rise of deep learning. Fergal: Absolutely.

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User Testing Artificial Inteligence Data Visualization Customer Experience 23

Intercom, Inc.

MARCH 29, 2022

We’ve always made massive investments in our product, our design and our engineering teams, and we are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. I mean, our engineers, our product team, everybody wants to know what our customers are saying.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. And then you can get smarter with machine learning and stuff. Short on time? Then you’ve got chatbots.

User Testing 143

User Testing Banking Customer Experience Technical Review 143