Business of Software Conference

SEPTEMBER 10, 2018

There is more diversity in the book list than the speaker walk on music choices this year by the way – any guesses as to most requested walk on music this time round? Mikey Trafton, Alamo Drafthouse, CTO. This year’s book list is here. A great reading list. Jared Spool, Center Centre, Founder. Good to Great by Jim Collins.

CTO Coach 49

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Crafty CTO

MARCH 8, 2023

Fighting Words What Gruber said next, though, bothered me: I am very uncomfortable with the fact that nearly all Mastodon servers are free-to-use volunteer efforts, funded by voluntary donations. Although I first joined Mastodon in November 2018, I only recently became an active user, when in November I bailed out of the Musk-hole. (I’m

Customer Experience 75

Customer Experience Naming UX Blog 75

The Product Coalition

SEPTEMBER 21, 2019

by Sergey Kizyan, CTO, Intetics Oh, how the mighty have fallen. That exceeds the total number for all of 2018. One of the main reasons so many retail companies are in a death spiral is because they’ve been slow to adopt new technologies. Toys-R-Us, Radio Shack, Payless Shoes?—?all all once considered industry gargantuans?—?now

Reporting Tools 61

Reporting Tools Technology Embedded Analytics Artificial Inteligence 61

Revulytics

DECEMBER 16, 2019

As product management becomes such an in-demand, lucrative career option, companies are carving out markets with offerings that enhance a product manager’s job to build and optimize customer-centric products. X4 The Experience Management Summit, Salt Lake City, UT. hours of networking time. ProductCon, San francisco, cA.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Amplitude

AUGUST 14, 2019

In today’s noisy channels, it’s more important than ever to engage the right user at the right time with the right message. Teams invest time and money in advanced marketing tools to automate campaign development and delivery. That’s because they are missing the context of their users’ behavior. Behavioral Segmentation.

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The Product Coalition

JUNE 17, 2019

by Sergey Kizayn, CTO, Intetics. Having the right help from the right people at the right time is the magic bullet. According to Crunchbase , there were 3,002 startups launched globally in 2018. A 2018 report by CBInsights zeroed in on the top 20 reasons for startup failure­. It’s time to build your product.

Startups 60

Startups User Testing Reporting Tools Fractional CTO 60

Mind the Product

MAY 29, 2018

He is the co-author of the New York Times bestseller, The Lean Entrepreneur and has over 20 years experience helping companies bring high-growth products to market. He has recently served as the Head of Product & Experience at Workbar, Chief Design Strategist at Fresh Tilled Soil, and Innovation Architect at Constant Contact.

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Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. Previously, he was at HubSpot as Chief Product Officer after they acquired his company Performable. You’ve spoken a couple of times before; you’ve been on lots of other occasions as well.

CTO Coach 52

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Basel Fakhoury

MAY 17, 2018

Our #1 priority this time around was making sure that didn’t happen again?—?and and the best way to do that was through user research. So instead of jumping head first into building a new product, we committed to a full range of user research to systematically test our most promising ideas.

User Testing 40

User Testing Product Research Research Software Startups 40

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Brian: Great.

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The Product Coalition

AUGUST 8, 2018

It’s a fairly typical organization with product managers and designers and user researchers. Engineering reports to our fabulous CTO. What’s a bit unusual is that the product team at WW is also responsible for the experience in the meeting rooms. This is new for us. And maybe voice.

Reporting Tools 60

Reporting Tools Research Software User Testing Onboarding KPIs 60

Business of Software Conference

SEPTEMBER 17, 2018

Business of Software Conference USA 2018 is under 2 weeks away. Having worked across the IT, Real Estate, and Healthcare industries, Mikey is now the CTO of Alamo Drafthouse Cinemas. Watch ‘Building A Customer-Driven Product Team’ here. This year at BoS USA there are 8 returning speakers. 1 // Mikey Trafton.

Fractional CTO 56

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BrainMates

JULY 3, 2018

Performed over time, not occasionally. We define Product Management as the engine of an organisation that creates value for customers. But – here’s the challenge – Product Managers must create customer value that also delivers measurable business value. Your effort directly contributes to the growth of your company.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Business of Software Conference

JULY 2, 2019

Jane answers the question by considering the ‘anti-problem’, sharing 10 ways designers and business people can guarantee their behaviours and activities will ensure they never see eye-to-eye, their efforts will be wasted and everyone involved will know it is not their fault. It’s completely transformed their business.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Business of Software Conference

MAY 15, 2019

It was just at the wrong time. It was I think the biggest startup in corporate history at the time. So the ability to fly for twenty five hours at a time for a cost of eight thousand dollars rather than having to buy fractions of planes. Then in terms of my time in the arts. And that wasn’t even 3G. So more fail.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

The Product Coalition

AUGUST 14, 2018

Photo by rawpixel on Unsplash Invest in your relationship with your team’s tech lead and it will pay dividends In my time so far at Doximity , I’ve been fortunate to work with two incredible tech leads. At an early stage startup this may be the co-founder/CTO. At mid to later stage, this is more likely a Senior Engineer.

Product Management 68

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Business of Software Conference

JUNE 27, 2019

Mikey Trafton, CTO, Alamo Drafthouse Cinemas. Mikey is here to help you help your employees succeed with processes, tools, advice, and war stories from his experience as an entrepreneur. BoS USA 2018 Mikey Trafton Managing a Badass Team from Business of Software Conference. They don’t know what you want them to do.

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Business of Software Conference

JANUARY 30, 2020

Product positioning can play a huge part in the success of your product and simply by changing how you look at something, can completely change the way customers think and understand who you are and what you’re selling. Watch 'It was the best of times, it was the worst of times' - every CEO ever. 3 // Leadership.

Software Review 40

Software Review Technical Review Fractional CTO Data Visualization 40

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. The CTO or VP Engineering and the rest of your tiny development team build stuff, because until we have something to sell we don’t actually need sales people. Lots of shared titles.

Startups 40

Startups Fractional CTO CTO Coach Product Management 40

Intercom, Inc.

AUGUST 15, 2018

Short on time? It also led to winning a Microsoft internal prize, and it was really the first time I could call myself a leader instead of a manager. And sometimes it’s challenge to keep all the balls in the air at the same time, but there’s no shortage of vision. And what did you pull from your time at Microsoft?

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

BrainMates

APRIL 30, 2018

In April 2018, Brainmates hosted a Product Talks Sydney Meetup based on the “hypotheticals” format popularised by Geoffrey Robertson. The panellists were: Mark Cohen, CTO at Domain. Elizabeth Pek, Director of Experience Design at BT Financial Group. Elizabeth Pek, Director of Experience Design at BT Financial Group.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. How has your business changed over time?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. How has your business changed over time?

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

MARCH 7, 2021

For an industry that depends on innovation, getting more women into tech and product is critical: success depends on creating products for a diverse community, and we can only do that if people with a broad range of experiences, backgrounds, and perspectives are at the table. ” Georgina Kirby Co-Founder & CTO, Vinehealth.

Feedback Software 52

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Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Video, Slides and Transcript below.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Amplitude

DECEMBER 17, 2019

We believe that everyone who cares about data should have access to real-time, interactive analytics, so low query latency is one of our top priorities. While median query times for uncached queries stayed below 0.5s, P95 latency for uncached queries had gradually increased from 2.5s Why re-architect? We had been running Nova for 2.5

Analytic Tools 19

Analytic Tools Data Visualization Engineering Research Software 19

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Paul Adams: Let’s not do this again and then have a retro to learn the same thing we’ve already learned five times.

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Download Feedback Software Data Visualization Customer Experience 215

Userpilot

MARCH 7, 2024

Recently, I did a little experiment. It gave me two photos of a smartly-dressed young, white man in a corporate office setting. After regenerating the image 18 times -and getting pretty much the same result every time – I gave up… According to AI, the ‘tech CEO’ is young, white, and male. Because he is.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Intercom, Inc.

JULY 9, 2020

In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO. If you’re short on time, here’s some quick takeaways. I first got started in SEO, I think at around 16 years old.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

AUGUST 13, 2019

We probably all spend quite a bit of time thinking about them, choosing them, debating which is best. We certainly spend a lot of time using them. The video operator for the demo was a guy named Stewart Brand , who among other things published a magazine at the time called the Whole Earth Catalog.

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