Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 159

Customer Experience Product Research User Testing Entertainment 159

Melissa Perri

JULY 14, 2016

“What is your Product Strategy? When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. BUT we still had to test our ideas. This is the way we were taught to think about Product Strategy. Product Strategy emerges from experimentation towards a goal.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Innovation Educators

DECEMBER 3, 2018

She was named a Top 100 Leadership Speaker for 2018 and is here to tell us how we can have a happier workplace. Summary of some concepts discussed for product managers. [3:27] I was asked to lead a moving company, where the culture was really bad. There’s also a litmus test to help someone get a sense of where a team is.

Weak Development Team 172

Weak Development Team Product Research Books Naming 172

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. As a Digital Team in a Large Enterprise.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What is Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity. What is a marketing technology stack?

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

Technical Review 235

Technical Review Weak Development Team Travel Product Research 235

The Product Coalition

DECEMBER 29, 2020

With more people entering the Product landscape than ever, now is a good time to help the newbies understand where Product Management came from, and how far the industry has come. When Hewlett-Packard ran with his ideas, it introduced an organizational structure where each product group functioned as a separate organization.

Reporting Tools 179

Reporting Tools Product Management Product Manager User Testing 179

Mind the Product

FEBRUARY 21, 2019

In general we product people are a courageous bunch, but beyond our confident exteriors can reside a few honest (and I would argue, healthy) fears with which we wrestle, whether we admit to it or not! Building the best products, working with the best people, utilising the best processes… I wish I was like YOU! Don’t you?!

Weak Development Team 158

Weak Development Team Product Management Product Manager Product Research 158

Intercom, Inc.

AUGUST 13, 2019

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. You’d struggle because the tool is so bad! Mark Zuckerberg testified in front of the US Congress in early 2018. — Robert Stephens (@rstephens) August 9, 2018.

Reporting Tools 223

Reporting Tools Research Software Feedback Software Weak Development Team 223

Mind the Product

APRIL 24, 2018

I joined Setapp as a product manager in January last year, at the same time as the company was launching its main product. Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We didn’t know know if our sales predictions were good or bad.

User Testing 161

User Testing Customer Feedback Customer Experience Data Visualization 161

Mind the Product

JUNE 19, 2018

This second post on the methods we use at Onfido to help us think commercially and strategically looks at State of Product meetings. This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. State of Product. Product Definition.

Data Visualization 133

Data Visualization Research Software Feedback Software Weak Development Team 133

Mind the Product

APRIL 23, 2018

MTP Engage returned to Hamburg last week as the largest gathering of product people in Germany for the second year in a row. Over 350 product people gathered to make new connections, share experiences, and learn from 20 amazing speakers. To Build Great Products, Build Great Culture. Two Tracks of Product Insights.

Agile 157

Agile Weak Development Team User Testing Customer Feedback 157

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Why is customer feedback important?

User Testing 119

User Testing Feedback Software Customer Feedback Product Research 119

Intercom, Inc.

APRIL 5, 2018

Gina stepped away from Duolingo at the beginning of 2018 to help non-profits better understand the growth and marketing principles that thrive in today’s tech world. Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. It was more, “help us grow.”

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Business of Software Conference

NOVEMBER 26, 2018

BoS2018. — (@MarkLittlewood) October 3, 2018. This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. “How would you feel if you could no longer use this product?” Michael Trafton (@mikeytrafton) October 3, 2018.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Alchemer Mobile

JUNE 9, 2020

And over the next 10 to 12 minutes, I’m going to talk about how you in the mobile teams around the world can really fix a big problem around what we think of is the feedback funnel. And even in the area of product we have a funnel. But again, this marketing funnel, we’re very conversant we understand it.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation. We got sales leads.

User Testing 174

User Testing Marketing Research Software Customer Experience 174

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. Prior to jumping into product roles at Shutterstock and Media Math, Holly studied chemical engineering, and practiced research science for several years. Holly: I think the best product managers are like scientists.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

UX Studio

JULY 4, 2018

As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences. We collected some best practices for those looking to learn more about or just getting started with VR user testing. VR in UX research.

User Testing 73

User Testing Research Software Product Research Feedback Software 73

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 86

Data Visualization Research Software Reporting Tools Analytic Tools 86

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. In order to best support both speed and safety AS WELL AS business impact, you want your development teams and your customers driving your decision making. But how do you control for safety at speed? Actually, no. However, it certainly slows things down.

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. Not testing your ideas is a great way to fail fast. Not testing your ideas is a great way to fail fast.

User Testing 147

User Testing Feedback Software Customer Experience Data Visualization 147

Lenny Rachitsky

SEPTEMBER 3, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. This makes products less sticky and retention more difficult.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. Now HubSpot’s VP of Marketing, Meghan is also the accomplished host of The Growth Show , which unpacks the stories behind inspiring products, businesses and movements.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. I even left a bunch of slack channels for different projects, different teams. It should be a good test.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

DISQO

FEBRUARY 26, 2018

Every year, we survey 150+ digital product managers to benchmark and highlight their activities, preferences, and perceptions. Today, there are more conferences, resources, and tools than ever to support product management. There’s a disconnect between aspirational product management and actual product management.

Data Visualization 65

Data Visualization Product Management Product Manager Customer Experience 65

Arkenea

JANUARY 23, 2025

Key Takeaway: AI can help predict the potential effectiveness of new drugs and speed up the drug discovery process. billion in 2018 to $126 billion in 2025. AI is having a significant impact on the field of pharmacy, revolutionizing many aspects of medication management, patient care, drug discovery, and clinical decision-making.

Artificial Inteligence 98

Artificial Inteligence Research Software Data Visualization Healthcare 98

Usersnap

MAY 21, 2019

What this actually means, in terms of numbers, is just a handful of people who are extremely happy with your product and want to pass along their customer experience to everyone they know. Nielson Advertising’s research showed 92% of customers trust recommendations from people they know. Create a Feedback Loop.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. all focusing on football. How will they react?

Research Software 86

Research Software Feedback Software User Testing Product Research 86

UX Studio: Product Management

APRIL 27, 2020

Is it enough to validate a product with in-lab studies? Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had. Background.

User Testing 84

User Testing Product Research Research Software Feedback Software 84