eG Innovations

APRIL 12, 2019

Continuous application performance management (CAPM) is a key focus area in the enterprise IT segment. With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely.

Reporting Tools 49

Reporting Tools Data Visualization Naming Research Software 49

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. She also provides two mega qualitative and quantitative templates for you to use in your own pricing research.

Data Visualization 102

Data Visualization Product Research User Testing Research Software 102

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. April Dunford UK Book Launch Tour BoS USA 2019. Upcoming Events. The word A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. And it’s an advantage that traditional corporate learning platforms simply can’t replicate.

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Feedback Software Analytic Tools Research Software Data Visualization 243

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Check out this State of Customer Success report based on LinkedIn data —you’ll see it’s a good time to be in customer success. Unity technologies, ADP, and Slack are just some of our new Gainsight customers.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Gainsight

MARCH 7, 2019

Back in February, I attended SaaStr 2019 in San Jose. This year was especially fun because not only was I there to learn, I was there to spread the word about our product experience platform, Gainsight PX. . Gainsight and Gainsight PX booth at SaaStr 2019. Slide from Leela Srinivasan’s session at SaaStr 2019.

User Testing 49

User Testing Customer Feedback Product Research Customer Experience 49

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp. So make sure you do that.

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User Testing Webinar Data Visualization Feedback Software 173

Userpilot

MARCH 14, 2019

Five minutes for users to say “oh, I get it” about your software. According to TechCrunch, if your users don’t get your software, 77% of them won’t come back. Of course, nothing can be done without a few user onboarding tools to hold yourself back. User onboarding tools for in-app experiences.

Analytic Tools 45

Analytic Tools Feedback Software Research Software Data Visualization 45

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

JANUARY 12, 2024

TL;DR Funnel charts are excellent tools for visualizing how data flows through a funnel. It is also a great tool for finding outliers. Bar charts are excellent numeric comparison tools, with bar sizes revealing the relative difference in sizes. Analyzing event distribution over multiple platforms. A vertical bar chart.

Data Visualization 106

Data Visualization Analytic Tools Onboarding KPIs Research Software 106

Intercom, Inc.

MARCH 4, 2021

In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. And something was going on with the AC system and I didn’t want to be bothered with it. Elevating Black-owned businesses.

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Reporting Tools Research Software Feedback Software Education 151

Business of Software Conference

JULY 28, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And there’s dangerous things where you will kill the people with this like chat system we just built. And we just keep adding to this list it’s hundreds of items long for systems that no longer exist.

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. Most famous for their innovative work and the love of prototypes, Ideo provides diverse teams with designers, engineers, and researchers to a project. They work on innovation projects for big enterprises that want to bring back the start-up spirit.

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UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

APRIL 25, 2019

However, when researchers at UC Berkeley and Stanford explored growth at more than 3,000 startups , their key finding was that premature scaling was the most common cause of failure. So one of the things I definitely just took a step back and said, ‘This is a really aggressive hiring plan for 2019, we’re not going to hire anybody.’.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. So G2 in contrast to Atlassian is a marketplace, instead of a SaaS company.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userzoom

APRIL 23, 2020

Director of UX Research at UserZoom – was kind enough to answer them. Question: My company understands the value of UX and does support research. However, the pattern seems to be that they launch something quickly without any up-front human research, which then goes awry. Webinar On-Demand. Answer: Lovely question.

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Webinar Product Research User Testing UX 83

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlighted the growing influence the product management discipline has over the toughest challenges facing organizations today, such as digital and strategic transformation.

Data Visualization 101

Data Visualization Reporting Tools Customer Feedback Artificial Inteligence 101

Intercom, Inc.

NOVEMBER 5, 2019

Speed is our solution to hitting ambitious targets and increasing our efficiency. So, the three things that we care a lot about are process, good qualification, and how we leverage different tools to actually get back to people faster and in more automated ways. In sales, we’re constantly asking ourselves: how do we move faster?

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

Split

JULY 22, 2019

Here’s the video of my talk, “Experimentation for Speed, Safety & Learning in CD” delivered at QCon New York 2019. It’s modern software. You know you really don’t want to push some software into production and have everything go down. Text and screenshots follow the video below. Think Again.

Feedback Software 40

Feedback Software Analytic Tools Research Software Reporting Tools 40

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events.

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Roadmap Consulting User Testing Weak Development Team 40

Mironov Consulting

AUGUST 27, 2017

An educational software company might assign 30 large East Coast private universities to its Boston-based sales rep.) At enterprise software companies, there may be entire teams assigned long-term to a single customer. large groups of customers with the same problem and interested in the same solution). Tell me more.

User Testing 78

User Testing Banking Reporting Tools B2B 78

The Product Coalition

JANUARY 25, 2019

In that time, I’ve been lucky to work for some of the great technology companies in iteratively better and better roles. Finance and LinkedIn self-reported job titles. Even with a long history in enterprise product roles, finding the next role was not easy. It takes vision, research, preparation, presentation, and so much more.

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Weak Development Team Product Management Product Manager User Testing 60

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? April is returning to BoS in 2020!

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. But how can you get research into this early stage? UX Designer / Researcher | adjust.com. “I UX Researcher | GrubHub.

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User Testing Product Research Research Software Customer Feedback 116

Userzoom

DECEMBER 11, 2019

Here are a few teasers of what’s to come: We can look forward to a further blossoming of the CX and UX relationship, where we move past the collection of pure attitudinal data towards a more holistic overview of experiences using quant and qual research. Becky Wright, Senior Product UX Researcher. UX Researcher, Professional Services.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Userzoom

JUNE 6, 2019

UX researchers, Soma Ray & Stephanie Agotborde, describe how they created the ultimate UX super-team at Booking.com. In the following video and transcript of their talk at BetterUX London 2019 , Soma and Stephanie discuss their belief that research is a team sport, rather than a monolithic process that sits in isolation.

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User Testing Research Software Product Research UX 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint. Thanks, Andrew.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Agile Velocity

OCTOBER 9, 2019

We are based here in Austin, and we are focused on democratizing access to the best of the best in terms of leadership development through a technology platform. I’m Ron Dovich, AVP of Technology at AT&T Cybersecurity. I am Vice President of Enterprise Program Management for the organization. Amy: Their peers.

Agile 40

Agile Presentation Reporting Tools Leadership 40

Userzoom

NOVEMBER 6, 2019

This is the final presentation we’ll be sharing from BetterUX 2019. Is through an app or through a laptop or whatever, right? I just look at the app and I look at the tracking number. Every company will be a software company or is a software company, in some way or form or some time now or soon.

Research Software 68

Research Software User Testing Product Research UX 68

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Userzoom

DECEMBER 10, 2019

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. Lee: So we’re gonna talk about democratizing research. There are structures. Show of hands?

UX 84

UX User Testing Product Research Research Software 84

Userzoom

DECEMBER 18, 2019

It’s time for the UserZoom content machine to set its out of office reply to, “sorry we’re unable to respond, we’ve found the secret supply of mince pies and sherry (UK) / pumpkin pies and eggnog (US)” and say a huge thank you for all your support in 2019. Running user research. Benchmarking user experience.

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