Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

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Lenny Rachitsky

FEBRUARY 13, 2024

It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams. Why are so few product teams testing their pricing? Their analysis builds on a compelling 2019 WTP field study and an in-depth comparison from 2011. Strava had bumps.

Data Visualization 103

Data Visualization Product Research User Testing Research Software 103

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. We as researchers constantly supported the product team with insights.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

UX Studio: Product Management

APRIL 27, 2020

Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had. Design and development were going smoothly and genuinely fast.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

Mironov Consulting

MARCH 19, 2019

H2R Product Science ‘s Holly Hester-Reilly produces a Product Science Podcast which covers a range of topics around product experiments, teams and scalable organizations. Topics we touched: What makes for a good product manager, and why are good developers, tech support folks, and salespeople not necessarily a good fit?

Leadership 60

Leadership Weak Development Team Naming Engineering 60

Intercom, Inc.

APRIL 22, 2019

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. For us, that first fit was with growing sales teams.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. BoS USA 2019. Upcoming Events. They said Mihai ly.

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Weak Development Team Workshop Research Software User Testing 45

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. In 2017, Holly was a guest on the This is Product Management podcast. Where is the intersection of art and science when it comes to product management? Holly: I think the best product managers are like scientists.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

APRIL 24, 2020

Claire Lew // CEO, Know Your Team. In this BoS Talk, Claire discusses how n o one sets out to be a bad boss, but it’s easy to become one. Learn how to ask your team the right questions, why trust is important, and why being nice can be a bad thing. My name is Claire Lew and I’m the CEO of Know Your Team.

Weak Development Team 40

Weak Development Team Vision Feedback Software Management 40

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Amplitude

SEPTEMBER 19, 2019

The digital video conferencing app went public earlier this year with incredible success—it is the most valuable IPO of 2019 —outperforming widely popular ridesharing app Lyft. You also need To improve conversion and retention, product managers should work closely with growth experts. And, in 2011, he founded Zoom. have it covered.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. Steli shows how to manage it properly – without creating a toxic culture. The team has grown quite a lot, but it’s still tiny: we’re now close to 40 people in 13 different countries.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Business of Software Conference

JANUARY 28, 2019

Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April. He’ll be talking about how to scale and onboard sales teams effectively. Find out more about BoS Europe 2019 here. BoS Europe 2019 BoS USA 2019. Steve Johnson talking about product management.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

JULY 28, 2020

Humans are horrible at risk management! Now if you’re a product manager you look this, you’re like Oh my God this is just make work. And now what happens out of something like this is you’ll do a thing that your security professional thinks is bad. How do we think about humans and risk management?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. So, against this calibre of competition how does a small startup managed to remain competitive?

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Alchemer Mobile

MARCH 18, 2021

This is going to be a fantastic presentation for both product managers, mobile marketers alike. However, if we run out of time, please be sure to leave your name with your question, and we will follow up with you directly with any answers that we have to your questions. So bear with my enthusiasm. We spend a lot of time with them.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

APRIL 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. The pitch went well and I was assigned a budget plus a single resource in a graduate named Venus (aka ‘the navigator’).

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Weak Development Team Banking Customer Experience User Friction 140

UX Studio: Product Management

NOVEMBER 8, 2021

Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. We use multiple tools to keep in touch with our clients.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Business of Software Conference

JUNE 5, 2019

April Dunford UK Book Launch Tour BoS USA 2019. We had made a bad hire. We built a product that serves commercial bankers, the commercial relationship managers and they’re an interesting lot. He called the system the on-line system which proves he’s a great engineer, cause that’s a dumb name.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

The Product Coalition

SEPTEMBER 14, 2020

It thwarts organizations efforts to scale agile product development. Everyone in your product development ecosystem should have a shared, consistent, and coherent answer to the fundamental question, “What is your product?” New technology variations and developments are part of ongoing improvements to your product’s value proposition.

Product Research 113

Product Research Customer Communications Reporting Tools Research Software 113

The Product Coalition

OCTOBER 21, 2019

What’s in a name? The roles of Product Manager, Product Marketer and Product Owner (if they all exist in your company) will all vary depending on what senior management have seen before, what other roles exist, the types of product and the size (or maturity) of the company. it’s much trickier in the world of products.

Outbound 60

Outbound Inbound Product Management Product Manager 60

UX Studio: Product Management

FEBRUARY 26, 2019

It will introduce the top UX agencies here and shamelessly put our team on the list as well. Founder David Kelley realized early that they had to convince their client companies’ managers to follow their design methods. They rebranded the designer’s mindset and methods as management practices. The Top UX Agencies.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I run that company for 4 years (bootstrapped) and got acquired in 2019. Sima Banijamali – Sr.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

The Product Coalition

MARCH 2, 2020

the State of Practice in 2019 ’ edition found that new converts to Scrum, for example, will recruit themselves mostly from the late majority and laggards. Copyright notice : InfoQ, 2019. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Its recent ‘ Culture & Methods?—?the

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

Weak Development Team 58

Weak Development Team Reporting Tools Research Software Feedback Software 58

Mixpanel

AUGUST 11, 2020

After thousands of conversations with product teams evaluating Mixpanel, we sifted through the data to identify the questions that we see come up again and again. Here’s a summary of exactly what teams and objectives are best served by each: Marketing analytics (e.g. Product analytics (e.g. Source: Semetis.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

PMLesson's Ace the PM Interview

MARCH 7, 2022

Writing a great product manager resume helps you stand out when recruiters or hiring managers start to interview candidates. Given the often ambiguous nature of product management, it may feel pretty challenging to write an effective product manager resume. As you can see below, our co-founder Stephen knows this well.

Technical Review 52

Technical Review Product Management Product Manager Analytic Tools 52

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli?ková, Remote & Cross-functional Product teams. Gamification & Personalization.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Userpilot

SEPTEMBER 23, 2021

By way of example, imagine that you run a task management app. There’s a good chance that a project manager will intuit the value of an app like this immediately. ” Let’s return to our task management app example to show you. Their employer has to pay for a large team of them. “Aha! Welcome Screen.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Userzoom

JULY 3, 2019

In the following video and transcript of his talk at BetterUX London 2019 , Paul discusses the huge benefits of integrating the user experience into the working methodologies of everything that’s going on across any organization. But if you give it a name, it sounds cool. I mean what madness is this? But let me explain.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. We didn’t really know what to call this talk so we gave it this name. Video, Slides, & Transcript below. Upcoming Events. So this was the title of the talk.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Business of Software Conference

MARCH 27, 2019

How do you manage creativity within your organization? Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. BoS Europe 2019 BoS USA 2019.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Johanna Rothman

AUGUST 19, 2019

I didn't like what I saw at the Agile 2019 conference.) Part 2 was why we need managers. Let's return to the Manifesto for Agile Software Development , what I call the “Agile Manifesto.” I already knew about coupling (bad) and cohesion (good). Nope, software projects are about learning together, as a team.).

Agile 66

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