Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. In order to meet this moment, teams need to build fast, and build with data. Product teams can’t afford to make this tradeoff, nor do they have to.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

APRIL 26, 2021

TL; DR: Data-Informed Retrospectives In their book Agile Retrospectives , Esther Derby and Diana Larsen popularized the idea that a Sprint Retrospect comprises five stages. The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. Source : Scrum Guide 2020.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

Amplitude

DECEMBER 22, 2020

New In Analytics. Digital products have moved beyond the linear, session-based experiences product analytics was designed for. Journeys hones in on the two events that matter most–the starting point for new users, and the moment they achieve a target outcome. Event Properties in Dashboard Bulk Filters .

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 69

Data Visualization Feedback Software Research Software Analytic Tools 69

Mixpanel

SEPTEMBER 21, 2023

The reason I started posting my trades as Sir Jack is because it can feel really uncomfortable talking about finances under your real name. Under Sir Jack, I felt so much more free to talk about some of my more insane ideas, like GameStop back in October of 2020. But it’s never about just one data point.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Amplitude

AUGUST 7, 2020

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Public links allow you to share charts and dashboards without granting the viewer full access to your Amplitude org.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

The Product Coalition

FEBRUARY 16, 2020

According to IDC, we’ll have 40 trillion Gigabytes of data by 2020. This year, the vast majority of our data will live in the cloud. “As As modern Product Managers, data should be your friend,” – says every CEO But this might sound easy but… What are the different types of data I need?

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Customer Feedback 78

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Mixpanel

JANUARY 20, 2020

At Mixpanel, we always strive to move quickly and provide customers with the analytics tools they need to build great products. In 2019, we shipped over 80 features and wanted to share some highlights to help you get the most out of Mixpanel – and innovate faster in 2020. See how the Impact report works.

Data Visualization 71

Data Visualization Analytic Tools Customer Experience Customer Feedback 71

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Product walkthroughs are a bit of a specialty for us here at Userpilot , so we’ve collected together our five favorite tools for 2021 and put them to the test. To get onto this list, a tool has to offer interactive walkthroughs.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Innovatemap

JUNE 26, 2020

Financial services firms are familiar with volatility. 2020 not only affected the market, it drastically changed the way financial services firms do business. How are financial advisors and firms adjusting their client communications and how they deliver service? The Challenge. How can they submit questions to you?

Data Visualization 52

Data Visualization Webinar Marketing Presentation 52

Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools. Source: www.superoffice.com.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Roy Madden

AUGUST 17, 2021

Started using Feedly For Cybersecurity: 2020. While Drew’s official title is “Cyber Security Analyst,” he wears multiple hats: incident response, incident remediation, reporting on security news, and securing web and mobile applications developed by WillowTree, with 20-30 projects running at any given time.

Data Visualization 87

Data Visualization Reporting Tools Research Software User Testing 87

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

UX Studio: Product Management

FEBRUARY 13, 2020

At that time I had no idea about what an important role design was going to play in the life of sports organisations and how service design (as well as UX design) will be crucial for them to survive and grow. Nowadays sports businesses have to level up their service, so they can compete with direct and indirect competitors.

Data Visualization 86

Data Visualization Research Software User Testing Product Research 86

Userpilot

FEBRUARY 17, 2021

We’ve collected the best events for product folks that you can attend online or in-person. Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. for access to all the post-event recordings + slides, £299.00 Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

BrainMates

JULY 6, 2020

Updated July 2020. These include any company that sells a very similar product or service in the same footprint as your organisation. To begin your analysis use available resources such as news articles, industry journals, analyst reports, the company’s website, marketing collateral, company reports and so forth.

Data Visualization 94

Data Visualization Reporting Tools Advertising Presentation 94

freshtrax

AUGUST 21, 2023

There are cases of this where brands have successfully connected a fan base to the promotion of their services and products to develop new customers. ” We also see unexpected combinations of fanbases and services. This may be a little off topic, but can I introduce another example of a recent event that leveraged fan culture?”

Entertainment 52

Entertainment User Testing Customer Experience Data Visualization 52

Modus Create

JULY 29, 2020

Vue 3 won’t be officially released until this fall and Ionic 5 came out recently in February 2020. In the setup function of a component, we return all the data and functions that can be accessed by the component. Insights from an Intern. This project is particularly exciting to me because it is novel and cutting edge.

Customer Feedback 96

Customer Feedback Data Visualization Software Review Feedback Software 96

Intercom, Inc.

JUNE 9, 2020

What will be necessary to ensure long-term growth in the post-pandemic world, especially as our customers’ needs continue shifting in ways we can’t yet predict? Leaders who want to build resiliency must make fast decisions with just enough data to back them up. Neil Webb (@neilmwebb) March 31, 2020.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Gainsight

MARCH 19, 2020

Marketing decides which content, events, and success stories will enable upsells and cross-sells. In order to become tier-one executives, Success leaders need to use their deep insights about customers to drive strategic decisions with each of their go-to-market peers. Engineering fixes bugs that get the most complaints.

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Userpilot

JANUARY 19, 2021

Use the insights from these measurements to improve your product experience. Ditch the vanity metrics and focus on actionable data. Source: Userpilot Feature Engagement Analytics – why not try it in your app? Using analytics tools such as Heap. If you’re moving from another tool, you will have to, well, move.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Usersnap

NOVEMBER 15, 2019

Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . They recently earned the name “ fastest growing business app in history ” with over 3 million paid users active daily. Whilst the higher levels get free shipping and invites to VIP events. .

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Gainsight

MARCH 9, 2020

Marketing decides which content, events, and success stories will enable upsells and cross-sells. In order to become tier-one executives, Success leaders need to use their deep insights about customers to drive strategic decisions with each of their go-to-market peers. Engineering fixes bugs that get the most complaints.

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Gainsight

MARCH 26, 2020

— Gavin Baker (@GavinSBaker) March 20, 2020. Conceptually, you should now have a table with four columns: Customer name. All data shown is sample data. You hopefully have access to real-time product utilization data. All data shown is sample data. All data shown is sample data.

Reporting Tools 90

Reporting Tools Data Visualization Customer Experience Healthcare 90

Intercom, Inc.

OCTOBER 10, 2019

He’s also had a direct hand in the authorship of five books, including Information Architecture for the World Wide Web and Search Analytics for Your Site. Louis: Technology is just a tool, right? And service designers are doing these incredibly complex experiences. Short on time? .” And they’re doing amazing apps.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Gainsight

OCTOBER 14, 2020

Welcome to Day 1 of Pulse for Product, our inaugural event geared towards those in product management roles. With the year 2020 delivering what it has, we can all feel nostalgic about turning back the hands of time to a simpler life of socializing, hugging, and unrestricted travel. . Yes, you read that right.

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

PMLesson's Ace the PM Interview

AUGUST 8, 2022

Google is one of the tech industry's largest employers and has certainly made a name for itself when it comes to workplace culture. Events Google hosts a multitude of professional events year-round, each one providing an opportunity to mix and mingle with fellow employees, as well as other industry professionals.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Gainsight

APRIL 15, 2019

By the way, in case you didn’t feel like clicking on last year’s recap blog, this was a picture of me from the time I was writing it—from the hospital: I won’t tempt the fates by speculating about my health around Pulse 2020. Speaking of 2020, that’s the theme of Pulse 2019: 20/20. Customer Data Infrastructure.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Gainsight

JANUARY 12, 2021

As a result, the customers we work with tend to be aspirational, a self-service, scrappy group. For example, we’ve seen great success in delivering different scaled events like webinars that expose our customers to our products in different ways and for different target personas. Nick: Makes sense. Marissa: You’re so right!

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. And we do that every day, in terms of providing great service.” Because trust is not something you easily get anymore, especially when it comes to service. Know your user.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 98

Reporting Tools Data Visualization Analytic Tools Research Software 98

Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. Pulse 2020 – Back to Moscone (Or So We Thought).

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Business of Software Conference

JANUARY 6, 2020

He also an active blogger, and frequent speaker at industry events about startups, SaaS, and cloud computing. Upcoming Events. BoS Europe 2020 BoS USA 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? My name’s Rick. Transcript.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Alty

MARCH 9, 2017

According to the annual IFPI report on the State of the Music Industry, music streaming is setting a whole new range of records: Consumption of audio streams has increased by 93% in the US in 2016. Over 900 million users don’t mind using ad-supported music streaming services. By 2020, they plan to hit the 100 million mark.

Reporting Tools 40

Reporting Tools Data Visualization User Testing Product Research 40

Userpilot

DECEMBER 23, 2020

Which product trends emerged in 2020 and are here to stay? As your newsfeed was becoming more and more cluttered with grim reports of the coronavirus spread, you may have inadvertently missed some exciting news from the world of product. Analytics & Experimentation. What Was New in Userpilot in 2020.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122