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Product Managers and Technical Skills: What’s the Deal?

The Product Coalition

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. And yet…we all seem to stay hung up on technical skills.

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2021 Engagement Benchmarks for Education Apps

Alchemer Mobile

Education was one of the hardest hit industries in 2020. Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Let’s start with the bad.

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24 AI Podcasts to Expand Your Knowledge & Explore the Future of Technology

Userpilot

AI is a big talking point, making waves in many different industries. In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. TL;DR Podcast.ai Podcast.ai TL;DR Podcast.ai Podcast.ai

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2021 Engagement Benchmarks for Media Apps

Alchemer Mobile

Media and Entertainment apps played a critical role in helping us get through 2020. But the category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior varies dramatically between industries. Technology (media creation, connectivity, etc.). Technology Apps. Music Apps.

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What we learned from Scale in 2020

Intercom, Inc.

This year, we launched Scale , a new content strand focusing on how industry leaders are propelling their companies forward by keeping their customers front and center. . We talked to some incredible industry leaders about how customer relationships have been central to their growth. So what did we cover this year?

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2020 on Inside Intercom

Intercom, Inc.

Given how unprecedented 2020 has been, with turbulence and tragedy on so many fronts, it’s hard to try and pick a post that sums up the year on Inside Intercom. Enter the pandemic – the dramatic changes across multiple industries precipitated even more pressure on time-strapped support teams. The art of marketing in a crisis.

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QSRs, Food Services, and Restaurants: Mobile Customer Engagement Benchmarks

Alchemer Mobile

The Food and Drink industry embraced the transition to mobile in 2020, and the investments paid off in 2021. As such, employees will feel more and more empowered leveraging technology to deliver better guest experiences and feel more empowered and happy to work in a well-run restaurant,” – Chris Comparato, CEO of Toast.