Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. This might be why when we talk about gathering more mobile customer feedback, a lot of product managers and mobile marketers visually recoil at first. Why is this? Love Dialog.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. Summary of some concepts discussed for product managers. [1:38]

User Testing 118

User Testing Research Software Feedback Software Reporting Tools 118

Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. Sound good? Stop talking about customer-centricity; turn it into action. Love Dialog.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

Alchemer Mobile

SEPTEMBER 24, 2020

However, when it comes to our technology reflecting this fact, many providers and organizations haven’t quite caught up. In the rush to adapt to our new mobile-first world in 2020, many healthcare organizations had to quickly build out mobile apps to connect patients with providers from home. We all know and understand this.

Feedback Software 195

Feedback Software Healthcare Development User Testing 195

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. The biggest, in August, we turned 10.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

Wireless 79

Wireless Technical Review Research Software User Testing 79

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. Our own book about product design.

Books 138

Books Technical Review Research Software Data Visualization 138

PMLesson's Ace the PM Interview

APRIL 26, 2022

Data analytics professionals are typically comfortable with a wide range of technical programs and tech tools and are also skilled at coding. In addition to typical data scientist skills like database languages and Python, you'll also need to be passionate about helping non-technical teams understand your results.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

SEPTEMBER 30, 2021

In 2017, she started working as a product lead at the Chan Zuckerberg Initiative, building their infectious disease program and IDseq, an open-source online platform to spot movement of diseases across borders, the emergence of new illnesses, or the spread of drug-resistant strains. The company means a great deal to both of them.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

UX Planet

FEBRUARY 2, 2024

I have summarized the donation phenomenon that occurred in Indonesia: Donation Phenomena in Indonesia Indonesia has been named the most generous country in the world in 2020 by the Charities Aid Foundation (CAF) (WGI, 2021). Technological Forecasting and Social Change, 141, 138–148. link] Palmer, D., Lunceford, S., & Patton, A.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Usersnap

JUNE 8, 2020

Usersnap’s 1st virtual summit, The Journey To Customer-Centric Growth , set sail on May 20th 2020. Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. says a Customer Success Manager from the UK.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Brandon Chu on the challenges of managing platforms. Review your progress before it is ready.

Research Software 95

Research Software Feedback Software User Testing Product Research 95

ProductPlan

OCTOBER 29, 2019

Product managers don’t want to spend time worrying about security. Yes, you, the product manager, you have to worry about cybersecurity, too. Requiring users to agree to a set of terms and conditions might give some product managers a false sense of security. Full, thorough code reviews rarely occur anymore.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

ProductPlan

NOVEMBER 22, 2021

According to the CIO magazine, Global spending on digital transformation technologies and services was $1.3 trillion in 2020 of which 70% of that spend is wasted. Why Product Managers Should care? Great Product Management can, without a doubt do better with the $900 billion squandered on Transformation Programs.

Customer Experience 88

Customer Experience Product Research Magazine Vision 88

Amplitude

JANUARY 23, 2020

Teams need to move fast in a competitive landscape, and they need the guidance of a data governance manager to maintain the data taxonomy, and keep up with teams rapidly iterating on the product and running concurrent experiments. By the start of 2020, Amplitude users had logged more than 23 trillion actions in our platform.

Data Visualization 58

Data Visualization Government Analytic Tools Feedback Software 58

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. This is going to be a fantastic presentation for both product managers, mobile marketers alike. So at a really high level, people turned en masse to mobile apps in 2020. The data runs through all of 2020. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Surya Suravarapu

FEBRUARY 27, 2020

If you are in the business of building products, do yourself a favor -- read @alanklement 's 'When Coffee and Kale Compete.' link] — Surya Suravarapu (@surya_s) February 5, 2020 Jobs to be Done has several interpretations, which is leading to more confusion. Senge , "Systems thinking is a discipline for seeing wholes.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

PMLesson's Ace the PM Interview

AUGUST 8, 2022

Below, we'll delve into the world of Google by explaining its history and products, what benefits employees can expect while working at the company, and give you some tips on how to answer a the common interview question, "Why Google?" "Why Google?" "Why Google?

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. None of her employment at that time was about product management. At Autodesk, she began as an individual contributor, product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Sequent Learning

JANUARY 26, 2022

According to the CIO magazine, Global spending on digital transformation technologies and services was $1.3 trillion in 2020 of which 70% of that spend is wasted. Why Product Managers should care? Great Product Management can, without a doubt do better with the $900 billion squandered on Transformation Programs.

Customer Experience 52

Customer Experience Product Research Magazine Vision 52

Gainsight

JUNE 23, 2020

Looking back now, it’s hard to believe that 2020 kicked-off just like any other event year in the fast-paced world of B2B SaaS. . I felt it in my gut that once big tech companies announced their cancellation, that us little guys would soon have to face the unknown reality and follow suit. February 28 – a day I remember well.

Events 88

Events Feedback Software Technical Review Systems Review 88

Usersnap

APRIL 27, 2022

For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). What is churn and why it’s a vital metric for product managers. A product manager can only enhance the Lifetime Value (LTV) of the customers if churn is in a reasonable range.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. Why is Customer Engagement Important?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. It can be used for the entire building process at engineering and even product management. I’m Liam Geraghty.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

In 2018, Digital Lumens introduced technology to monitor and meter critical process and environmental attributes beyond lighting, including temperature, humidity, energy, gases, vibration and carbon monoxide. Digital Lumens began in 2010 as a lighting management system for large industrial customers. About Digital Lumens.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. We looked at all five of these tools before – plus others – in 2020. They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Intercom, Inc.

SEPTEMBER 12, 2019

This is the message Gerry Scullion champions with his Human-Centered Design Network , a regular content series dedicated to helping product managers and designers across a spate of disciplines think more altruistically about what they’re putting into the world. And it’s the system that’s at fault. This is the system.”

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

The Product Coalition

DECEMBER 8, 2020

Getting new products and new ventures off the ground in massive companies requires overcoming enormous hurdles. There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, These corporate forces are arguably the biggest hurdles a new product venture faces. All of this takes time.

Development Team Review 149

Development Team Review Technical Review Systems Review Software Review 149

Mixpanel

MAY 5, 2021

Arguably, killing portions of a product is one of the most challenging aspects of leadership. Even the most experienced product managers have little to no experience and craft in reverting decisions after a feature has already made it live into production. ” Neil Rahilly – VP of Product and Design at Mixpanel.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 159

Analytic Tools Data Visualization Feedback Software Research Software 159

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. The role of Amazon product managers.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Alchemer Mobile

APRIL 28, 2020

Alexandru Voica (@alexvoica) April 17, 2020. USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. JimMarous ? ?

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

Alchemer Mobile

FEBRUARY 2, 2021

Sprout Social has an in-depth guide to demographic data from the most popular social networks of 2020. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Common Reasons for Apple App Store Rejections.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264