Alchemer Mobile

MAY 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category. Read on for data-supported benchmarks Personal Services apps should focus on in 2021 and beyond. 2021 Engagement Benchmarks for Personal Services Apps.

Data Visualization 147

Data Visualization Reporting Tools Feedback Software User Testing 147

Alchemer Mobile

APRIL 7, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category. Read on for data-supported research and benchmarks Finance apps should focus on in 2021 and beyond based on what was learned from a year like no other. Surveys and Messages.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Userpilot

AUGUST 3, 2022

Solid messaging strategies are the key to grabbing your audience’s attention and nurturing their interest in your product. But how you can create a really good messaging strategy that will support your product marketing goals? In this article, we’ll be discussing everything you need to know about messaging strategies.

Research Software 98

Research Software Feedback Software Messaging Reporting Tools 98

Intercom, Inc.

DECEMBER 21, 2021

From the ongoing pandemic to political turmoil around the globe, we can all agree that 2021 has been a lot to handle. Even more than a good pun, though, I love how customer research is embedded into the very fabric of how we build, market, and sell Intercom. Beth McEntee , Senior Marketing Enablement Editor.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

Userpilot

FEBRUARY 25, 2021

Like any playbook in sports, your marketing playbook is only as good as the coach who wrote it. That is why we asked some of the best SaaS marketing practitioners for their best plays with the highest win percentage. SaaS Marketing Playbook Table of Contents. SaaS Marketing Playbook Table of Contents. Content Marketing.

Research Software 91

Research Software User Testing Outbound Marketing 91

Alchemer Mobile

OCTOBER 22, 2020

And, let’s face it, most of us are ready to move quickly through the rest of 2020 and focus on the possibilities 2021 holds. Through consecutive “hook cycles,” these products reach their ultimate goal of bringing users back again and again without depending on costly advertising or aggressive messaging. Buy it here. by Melissa Perri.

Books 236

Books Research Software Feedback Software Product Management 236

Userpilot

OCTOBER 11, 2021

Have you tried including SaaS marketing best practices in your SaaS marketing strategy and accelerate product growth ? Effective SaaS marketing strategies can be hard to pull off if you don't know where to start, but I'm here to help. What is SaaS marketing? How is SaaS marketing different?

Feedback Software 119

Feedback Software User Testing Product Research Customer Experience 119

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents. billion U.S.

Data Visualization 102

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 102

Userpilot

FEBRUARY 17, 2021

Wondering what the best product conferences of 2021 are? Big names like the Product Marketing Alliance, Product World, and Product Con are still going through with virtual versions of their flagship conferences. Product Marketing Rendezvous. Source: Product Marketing Alliance. Table of contents.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Userpilot

DECEMBER 23, 2020

What are the biggest trends in Product for 2021 you must implement into your Product Growth strategy? Without further ado: let’s dive into the biggest Product, Product Growth, and Product Marketing trends of 2020 that will surely continue to play a big part in Product in 2021! Who’s who in Product these days?

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. This is going to be a fantastic presentation for both product managers, mobile marketers alike.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Alchemer Mobile

APRIL 12, 2022

In 2021, Travel began its road to recovery following interstate, national, and global travel restrictions brought on by the pandemic. The Auto subcategory experiences less volatility in 2020, and saw 2021 benchmarks in-line with the year prior as a result. Summary of Travel Apps in 2021. Shifted emotions by subcategory.

Travel 261

Travel User Testing Research Software Feedback Software 261

Userpilot

SEPTEMBER 20, 2021

Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. The benefits of product-led growth include turning your product into a marketing flywheel that allows you to increase your word-of-mouth growth while keeping CAC low and ACV high.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Userpilot

NOVEMBER 16, 2021

Here at Userpilot , we’re seeing more and more SaaS companies using in-product messaging as a way to communicate quickly and efficiently with their customers. In-product messaging displays to your customer inside your product while they are using it. A definition of In-Product Messaging. Not really, no. Not really, no.

Feedback Software 98

Feedback Software Messaging Onboarding KPIs Customer Communications 98

Alchemer Mobile

APRIL 13, 2021

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. 2021 Engagement Benchmarks for Retail and eCommerce Apps. Surveys and Messages. Working in Mobile Retail and eCommerce in 2021.

Feedback Software 232

Feedback Software Research Software User Testing Systems Review 232

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Marketers are now making AI an integral part of their marketing strategies. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

The Product Coalition

MAY 5, 2021

As marketing techniques are evolving every day, you might think that there are different options when it comes to promotional methods. Moreover, you must make sure to announce the contest on every marketing channel you are using. Use email marketing Email marketing is yet another effective way of product promotion.

Customer Experience 96

Customer Experience Events Blog Engineering 96

The Product Coalition

MAY 6, 2021

Now it is more important than ever to keep an eye on UI/UX design trends if you want your mobile solution to stand out in 2021. Purrweb’s design team has created a list of 10 top UI/UX design trends for mobile apps to keep an eye on in 2021, including some tips and advice on executing. Let’s be honest, 2020 has been a game-changer.

Research Software 91

Research Software UX Startups User Testing 91

Mixpanel

JANUARY 13, 2021

Published January 13, 2021. A year from now, on Jan 1, 2022, we’ll remove the Messages & Experiments feature from Mixpanel. New messaging integrations , including a list of preferred partners offering discounts for getting started. Resources for Messages & Experiments users during the transition. Background.

Data Visualization 69

Data Visualization Analytic Tools Messaging User Testing 69

Usersnap

OCTOBER 7, 2021

Top 3 Digital Customer Engagement and Web Design Trends in 2021. With that in mind, here are some of the trends that you can consider following in 2021: Minimalism. Any marketing activity should send the customers to the website where they can get more information about campaigns, no doubt.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software User Testing 97

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Our International Women’s Day theme in 2021 is #ChooseToChallenge. And here at Intercom, 2021 saw us reach many milestones.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Alchemer Mobile

DECEMBER 21, 2022

If you work in mobile marketing or advertising , demographic information is critically important. The secret sauce here is not just targeting your ads or your messaging toward one demographic at a time, but finding ways to target even smaller combinations. Communicating with both through the same message does neither group any good.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

OCTOBER 18, 2021

Trends – so you know what is working great right now regarding acquiring and retaining customers and what you should do to follow SaaS market trends so you won’t stay behind the competition. We cover these in detail in our guide, so read on if you want to take care of SaaS growth properly in 2021. billion in 2021 and $145.4

Analytic Tools 98

Analytic Tools Feedback Software Research Software Onboarding KPIs 98

Alchemer Mobile

APRIL 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. Read on for data-supported research and benchmarks Food and Drink apps should focus on in 2021 and beyond based on what was learned from a year like no other.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round. ?See We all know and love Slack.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

SEPTEMBER 8, 2021

A Top Influencer Marketing Trend You Don’t Want To Miss Are you sure you understand what “the old” means? This is one of the most exciting influencer marketing trends that have been around for the past few years, and it’s on the rise in 2021 too. I receive a lot of happy messages saying: ‘Please live longer.

Marketing 139

Marketing Magazine Branding Messaging 139

Alchemer Mobile

FEBRUARY 18, 2021

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. But we anticipate DAU to spike back up here in the second half of 2021, so brands need to start preparing now. Personalization. Helpfulness.

Travel 230

Travel Feedback Software User Testing Strategy 230

Alchemer Mobile

JANUARY 26, 2021

Untangling customer emotion and satisfaction are the hot topics of 2021. Individual mobile customer goals may align with what you’ve used for your traditional marketing funnel, or they might be different. To start, think about the in-app message you’re sending to figure out timing and placement.

User Testing 246

User Testing Customer Feedback Customer Experience Feedback Software 246

Alchemer Mobile

MAY 17, 2022

percent increase from 2021. Message centers do exactly that by providing a two-way channel where customers can relay feedback, while giving you the opportunity to respond directly. Customer feedback impacts and informs marketers, product managers, customer success managers, and other teams. What is a customer feedback solution?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Userpilot

AUGUST 21, 2021

Announce new features and improvements in-app focusing on relevant and contextual in-app messaging. Users don't react to the same messaging the same way. In this case, Slack makes sure that the user knows about the new feature with a clear messaging that accompanies the UI element and explains what the feature does.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

SEPTEMBER 8, 2021

The best product tour software on the market is Userpilot. Product marketers often find that a good product tour ensures that more new users activate. For the more tech-savvy product marketers out there, you can signal the task completion to your onboarding software by creating a custom event called "Task XYZ is complete."

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

SEPTEMBER 15, 2021

Focus on improving expansion revenue by continuous onboarding and product marketing. In-app messaging can keep your users engaged within your product by providing contextual and timely messages. However, the success of in-app marketing and using the in-app messaging approach relies on how smart you are with time and context.

Feedback Software 98

Feedback Software User Testing Customer Feedback Customer Experience 98

The Product Coalition

JANUARY 13, 2021

Educating the market is hard enough as is, but there is one thing without which you cannot succeed. I browsed profiles there for a few minutes, saw one profile I liked, and sent a quick message from their built-in options. Think about all of the companies who introduced products that were too early for the market.

Education 114

Education Marketing User Testing Weak Development Team 114

Userpilot

OCTOBER 19, 2021

Said every product manager and product marketing manager currently working in SaaS ever ??????! Implement as many of the customer retention strategies and tactics outlined in this 2021 Ultimate Guide as you can! Best customer retention software tool to build in-app messaging flows to increase customer retention – Userpilot.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Experience 98

Userpilot

MARCH 11, 2021

The best ways on the market now include session recordings, email surveys, in-app surveys, and third-party data. There’s a good chance that folks in customer service will have different insights than their colleagues in marketing. Optimove is a relationship marketing platform. Is A/B testing provided for? 1: Userpilot.

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98

Userpilot

MAY 26, 2021

Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. The 9 Best Customer Engagement Software for 2021. This in turn allows you to target specific segments with specific messages based on certain event triggers.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 22, 2021

Compared with software engineering, which started sometime in the 70s, not long ago Product Managers were a part of Marketing departments, and usually handled activities such as Go-To-Market, pricing, competitive analysis, and messaging. So, which technical skills should Product Managers have in 2021? What is it?

Analytic Tools 95

Analytic Tools Product Research Artificial Inteligence Product Management 95