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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Announcing ‘The Intercom Customer Support Trends Report for 2022’. And breathe!

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers. But they’re facing big barriers.

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2022 in review: Highlights from this year’s best conversations

Intercom, Inc.

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. This is our last episode of 2022. Des Traynor: One of the things we sat down to do at the very end of last year was plan out 2022.

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Scaling Impact: A Look at the Year Ahead (2022)

Product Talk

I’m excited for 2022. In 2017, I launched my first online course, Continuous Interviewing. Online Courses Unlock Scale. Here’s one review from a Continuous Interviewing course participant. I’ve quickly learned how courses allow me to scale my business and my impact. The course ran for four weeks.

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Creating excellent customer experiences with the right e-commerce tech stack

Intercom, Inc.

This is where having the right tech stack comes into play. However, with the right tech stack, your team can handle even complex payment problems with ease. If you have a disgruntled shopper , the best course of action is to minimize any further frustrations. Maintain momentum by bridging your tech stacks.

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Behind the Product: Nasa SLS vs. SpaceX Starship

280 Group

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. Both companies claim to be creating the most powerful rocket in history.

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What Is The Average Senior Technical Product Manager Salary?

The Product HQ

Curious to find out the average salary of a senior technical product manager? In today’s market, the necessity for senior technical product managers is high. The role of senior technical product manager requires extensive knowledge and understanding of products that, in the end, produce high-value deliverables.