Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Everything we launched today is on our current pricing plans.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Gainsight

JANUARY 20, 2023

Sabina Pons is Operating Partner at Growth Molecules and a 2022 Top 100 CS Strategist. Building upon that strong foundation, you can also add digital-led strategies to critical moments such as revenue expansion opportunities and contract renewal. CSMs can better understand customer behavior and then action off of it accordingly.

Customer Experience 52

Customer Experience Strategy Customer Feedback Data Visualization 52

Amplitude

JULY 29, 2020

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Intercom, Inc.

APRIL 5, 2022

But in 2022, almost every business is an internet business – and phone support just can’t scale fast enough. That’s why we’re excited to introduce Intercom Switch: the easiest way to move inbound call volume to messaging. Phone support has been carrying that personal touch for support teams for decades.

Inbound 209

Inbound Customer Experience Reporting Tools Messaging 209

Department of Product

JANUARY 17, 2023

Building successful products is impossible without developing a successful business model. Ad-funded business models: how a rise in privacy features could make ad-funded models risky Apple made big changes to its privacy policies in 2022. Apoorva Govind (@Appyg99) October 10, 2022 This seems perfectly reasonable.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Roy Madden

APRIL 4, 2022

To understand how this works, let’s review a Leo Web Alert designed to track Amazon’s recent product launches: Leo Web Alerts: A powerful and intuitive search and tracking interface. In our example, we use a Company and Strategic Move Leo Concept to track all information about Amazon’s product launches.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

Usersnap

FEBRUARY 23, 2022

Finally, we’ll leave you with some best practices while on the job for SaaS product managers in 2022. What is SaaS Product Management? What is Product-Led Growth (PLG)? How is SaaS Product Management the Central Nervous System to Product-Led Growth? What is SaaS Product Management?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

Gainsight

JULY 26, 2022

You need to have the right CS strategy, plan and systematically work priority by priority to create resilience in your business. Putting product experience at the top of your to-do list. More and more companies are getting up to speed on product-led growth (PLG). But, it doesn’t just happen.

Feedback Software 59

Feedback Software Onboarding KPIs Customer Experience Customer Communications 59

Roy Madden

APRIL 4, 2022

To understand how this works, let’s review an AI Feed designed to track Amazon’s recent product launches: AI Feeds: A powerful and intuitive search and tracking interface Creating a (Feedly) AI Feed is a three-step process: Use AI Models to define the information you want to gather.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Department of Product

JULY 29, 2022

Land and expand strategies explained New markets and disruptive products have more latitude to redefine what customers perceive and want. This is what is called a “land and expand” strategy with a low barrier to try a product. This strategy would be appropriate to drive higher gross margins with more premium products.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Product HQ

FEBRUARY 1, 2023

Curious to know how to advance your career as a long-term product manager as either s group product manager or principal product manager? Product managers are responsible for establishing a product’s vision and long-term business strategy while ensuring that all stakeholders are aware of said strategy.

Product Management 52

Product Management Product Manager Certifications User Testing 52

ProductPlan

JULY 27, 2022

Product operations may be the new kid on the block for product teams, but they’re becoming a much more common fixture. According to our 2022 survey , 32% of all companies now have a product operations person or team on their staff, trending even higher for larger organizations.

Product Research 52

Product Research Data Visualization Customer Feedback Feedback Loop 52

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise.

Product launches 98

Product launches User Testing Feedback Software Research Software 98

ProductPlan

SEPTEMBER 28, 2022

Product-led growth is a business strategy in which a company uses its product as the primary tool to gain customers. Companies using a product-led growth strategy expect their product will sell itself. These companies make it easy for potential customers to try their products.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Business of Software Conference

SEPTEMBER 7, 2022

Developer Productivity! SaaS multiples meltdown SaaS Operations Scaleups Scaling Scaling a product Scaling and organizing internal processes Scaling sales operations Seeing everyone Selling to CFOs Selling your company Software Development and Professional Services Squirrel Life (anything and everything) StarCraft.

Research Software 10

Research Software Feedback Software User Testing Data Visualization 10

Userpilot

MARCH 22, 2021

Product marketing doesn’t end when the product goes to market. Building tutorials to help your new users navigate your SaaS product is made easy with Userpilot. Using videos and microvideos is an increasingly important part of the SaaS onboarding strategy. Product Marketing Automation For Email. Primary Features.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

ProductPlan

FEBRUARY 1, 2023

I have been fortunate to have joined the ProductPlan team as the SVP of Product Management in the latter half of 2022. As I experienced the whirlwind of onboarding and meeting my wonderful colleagues, I also spent much time thinking about the future of product management and the space at large.

Data Visualization 52

Data Visualization Reporting Tools Onboarding KPIs Product Management 52

Userpilot

NOVEMBER 30, 2022

How can product managers leverage them to orchestrate successful product launches ? These are some of the questions that Spencer Grover , Product Marketing Manager at Salesforce , answered in his recent presentation at Userpilot’s Product Drive 2022 conference. Product Go-To-Market Strategy.

Feedback Software 98

Feedback Software User Testing Data Visualization Onboarding KPIs 98

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

JULY 4, 2023

This article will benefit anyone who’s considering a launch on Product Hunt and looking for a strategy that will get results. In this section we talk about the “Coming soon” page, the boom of ChatGPT and AI-generated comments on Product Hunt, the platform’s new anti-spam policy, and the Randomized Homepage.

Customer Experience 113

Customer Experience B2B ChatGPT Reporting Tools 113

Intercom, Inc.

DECEMBER 18, 2018

Researchers predict that by 2022, each user will have close to two email accounts, as more people get a work-only email address. Product launch announcements. Remember, every metric should somehow feed up into your overall marketing strategy. As of right now, there are about 3.8 Deliverability rate. Clickthrough rate.

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User Testing Analytic Tools Customer Experience Research Software 150