Userpilot

NOVEMBER 19, 2023

This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Strategies and best practices to effectively cross-sell SaaS customers: Identify best cross-selling opportunities across the customer journey using path analysis. Why implement a cross-selling strategy?

Analytic Tools 98

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UX Studio: Product Management

OCTOBER 2, 2023

As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects.

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Alchemer Mobile

AUGUST 31, 2023

Many businesses find mobile apps an essential component of their marketing and retention strategy. trillion in 2023 and now make up 60 percent of all e-commerce sales around the world, a number poised to grow even more in the next few years. Does your business not have a mobile application?

Feedback Software 113

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The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. Photo by ilgmyzin on Unsplash The Nudge Effect in Action: Beyond Duolingo — Case Studies Duolingo isn’t alone in this strategy.

Research Software 107

Research Software Reporting Tools Artificial Inteligence Customer Experience 107

Usersnap

JUNE 27, 2023

Even without a polished final product, there are potent strategies that can ignite excitement and gather a passionate community around your project. In this article, we’ll unveil the secrets of beta testing and unveil game-changing strategies to redefine your approach to product launches.

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Usersnap

FEBRUARY 14, 2023

Whether you’re still validating your SaaS product idea or launching a new feature to an existing product line, thinking about your Go-To-Market Strategy is always relevant. In fact, iterating your strategy and improving each feature Go-To-Market plan as you grow and receive customer feedback is even more important. Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

UX Studio

AUGUST 13, 2023

The increasing role of sound design in UX Sound design plays a critical role in creating a positive user experience for voice service technology. Whether it’s an email notification on your phone or a “ping” when a message arrives, notification sounds serve to keep users informed and engaged.

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Gainsight

JANUARY 18, 2024

It’s so important today that, according to a 2023 Super Office study, customer experience is now the primary focus to beat out the competition for more than two-thirds of companies—up from only 36% in 2010! With a top-level CX strategy, the entire customer journey becomes distinctly you—distinctly your brand.

Education 52

Education Customer Experience Data Visualization Advertising 52

Userpilot

JULY 24, 2023

Craft your product positioning statement. Create a targeted go-to-market strategy for your launch plan. How to plan a successful product launch strategy? Next, analyze their product, brand, and marketing strategy. The mistakes and successes of each company’s business strategy. Benefits of product positioning.

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Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. This enables SaaS teams to adjust strategies promptly for optimal performance. Based on these, you could design onboarding experiences that lead users to value in less time or tailor product messaging to reflect their interests and values.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. P.S. Keen to get ahead of the competition in 2023?

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

SEPTEMBER 20, 2023

TL;DR Optional product pricing is a strategy where you sell your core product at a low cost and then encourage consumers to buy more accessories, features, or complementary products. How an optional product pricing strategy works This is how the optional product pricing strategy works: Acquisition. Save your spot today!

Analytic Tools 105

Analytic Tools Customer Experience User Testing Product Research 105

The Product Coalition

MARCH 12, 2023

In most cases, you have never been in this position yourself before, so interviewing could be a challenge. We help them with their product strategy as well as building a strong product organization. It’s a fine balance between maintaining a positive and productive environment and facing the hard truth.

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Userpilot

AUGUST 29, 2023

The product management process starts with building an understanding of your users and the market, defining a vision and strategy , generating and prioritizing ideas that could solve user problems, articulating them in a clear roadmap, launching an MVP, and then gathering feedback to evolve it over time. Book a demo to see it in action.

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Data Visualization Analytic Tools Feedback Software Research Software 105

UX Planet

FEBRUARY 1, 2024

Instead of a simple email saying, “Let’s connect on LinkedIn,” users’ contacts received multiple follow-up emails, giving the impression that the messages came directly from the users themselves. This deliberate scheme is a prime example of a money-grabbing strategy that wipes out user trust. ‘No on June 29, 2023.

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Intercom, Inc.

MARCH 28, 2022

While customers were already starting to show a clear preference for digital channels such as messaging , COVID-19 amplified this pressure to connect with customers online or risk not connecting with them at all. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020.

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Reporting Tools Data Visualization Customer Communications Research Software 228

People-First Product Leadership

JANUARY 7, 2024

For me, I’m looking forward to applying what I learned in 2023 - which was in a large part due to People-First Product Leadership. For example, I’m a sharer of information and often try out the strategies I read about which resonate with people-first product leadership. I’ll take what is behind door (b).

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Business of Software Conference

AUGUST 10, 2023

The Results Autobooks started seeing positive results within 3 months of the new plan being put in place and have gone from 17 financial institutions under contract to close to 1500. You need a process that isn’t based upon the charisma or ability of an individual to communicate a message effectively.

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Usersnap

SEPTEMBER 12, 2023

Discounts Many companies use discounts as part of their acquisition strategy. Here’s a breakdown of pricing page changes over the last 90 days from the top 100 PLG companies (May 11th – Aug 11th 2023): You can see that the actual changes in prices only took 34.5%, and there are many other ways to impact your go-to-market pricing.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

SEPTEMBER 14, 2023

The dunning strategy starts by notifying the customer of the billing issue and then begins the payment recovery process. You can also use the same message to upsell the same sender by highlighting the benefits of other product plans. Failed payments. Time-based. How to write a successful dunning email?

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Analytic Tools Data Visualization Customer Experience User Testing 102

Gainsight

JULY 11, 2023

By Steve Cornwell, July 11, 2023 This morning, we announced that Gainsight acquired Northpass in the most exciting moment in my 20 years of company building and the most defining moment in the history of Digital Customer Education. I want to share how this acquisition came together and what it means for our customers and industry.

Education 40

Education Vision Customer Experience Differentiation 40

freshtrax

NOVEMBER 3, 2023

Oshi No Ko (推しの子) / 赤坂アカ×横槍メンゴ・集英社 / 【推しの子】製作委員会) The first line is from a highly successful 2023 spring anime “Oshi no Ko.” During the match against other players, the protagonist, Yoichi Isagi, realizes that his current strategy and actions won’t measure up to the other geniuses.

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User Testing Product Research Customer Feedback Entertainment 59

Userpilot

JUNE 6, 2023

Data-driven processes – product data enables teams to make informed pricing , prioritization , and strategy decisions, which improves their chances of success and reduces risk. For example, you could re-engage the at-risk users with in-app messages triggered whenever these behaviors occur. Hierarchy of friction.

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Department of Product

FEBRUARY 18, 2022

Let’s say you’re a member of a product team working on a SaaS product and you’ve been tasked with leading an overhaul of your pricing strategy, or you’re just interested in product pricing more generally. Where exactly do you start? Nurture your free customers and you’ll reap the benefits later on. Some of these make sense, others don’t.

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Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Intercom, Inc.

DECEMBER 20, 2022

Des Traynor , Co-founder and Chief Strategy Officer at Intercom. There was a desire for more top-down leadership – at Intercom, we kind of operate with a very autonomous model of teams and groups of teams, but they were looking for a bit more direction from some leaders like myself and yourself on high-level strategy.

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Technical Review Software Review Customer Feedback Data Visualization 118

UX Planet

DECEMBER 19, 2023

The term “UI/UX designer” is as inescapable as “rizz” in late 2023, and just as grating. Toxic positivity has weakened the UX field. Users rely on their subscriptions as one of many strategies to tame the overgrowth of content on YouTube, the majority of which is of low quality.

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UX Reporting Tools Customer Experience Data Visualization 52

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? – only 5 users on the pro plan- surveys could be more customizable Userflow review Userflow pricing Userflow’s pricing strategy is based on 3 plans. Userflow pricing. Userflow Alternatives: Appcues UX patterns.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

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Userpilot

SEPTEMBER 21, 2023

This early warning system enables you to intervene with retention strategies, reducing the likelihood of users canceling their subscriptions. And a compressed version showing the top paths users take: Userpilot will release path analysis in Q4 of 2023. Userpilot’s cohort analysis feature will be available in Q4 2023.

Data Visualization 105

Data Visualization Analytic Tools User Testing Feedback Software 105

Userpilot

JANUARY 7, 2024

You’ll also learn seven solid strategies for boosting SaaS growth , regardless of your company stage. Strategies to improve your company’s revenue growth rate: Decrease friction in the conversion funnel and spot ways to drive high revenue growth. How to improve your revenue growth strategy? Loom’s upgrade prompt.

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Userpilot

AUGUST 31, 2023

Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. Customer acquisition is a broad term used to define the actions and strategies companies use to attract new customers. Book a demo now to learn more.

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Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. Effective acquisition strategies will increase your customer base and revenue. You need both strategies to drive business growth and sustainability. Why is customer acquisition important?

Research Software 105

Research Software Feedback Software Customer Experience Customer Feedback 105

The Product Coalition

JULY 4, 2023

This article will benefit anyone who’s considering a launch on Product Hunt and looking for a strategy that will get results. Product Hunt launch strategy: pre-launch, launch day, and post-launch, all in a clear and logical timeline. July 2022): 5th place, 136 upvotes by end of launch day, 200+ as of April 2023 Nitro 3.0

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Userpilot

JULY 14, 2023

Segment analysis helps identify patterns in the behaviors of distinct user groups, enabling targeted marketing strategies and personalized experiences. The purpose of churn analysis is to identify factors or patterns that contribute to user loss and inform proactive retention strategies. Let’s check out the most common ones.

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Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. There’s changing business strategies and changing talking with investors and changing market landscapes and the pandemic. Product strategy board. Ellen: Yes.

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Product Research User Testing Feedback Software Research Software 130

Userpilot

NOVEMBER 6, 2023

Proven strategies for attracting users, retaining them , and driving account expansion. Five customer growth strategies to implement: Help users discover features relevant to them. Increase upsells with contextual upgrade in-app messages. Below are some proven growth strategies to implement. Your search ends here.

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