dscout People Nerds

JANUARY 9, 2020

User personas get a bad rap—and sometimes for good reason. Here’s a great system for making ones you’ll love. .

Framework 40

Framework 40

Roman Pichler

JANUARY 7, 2020

What Release Planning Entails and Why It Matters. While release and release planning are common terms, I find that different individuals attribute different meanings to them. I regard a release as a version of a product , for example, Mac OS X Catalina and Windows 10. Releases come in two flavours: major releases, like iOS 13, and minor releases, such as iOS 13.3.

Technical Review 231

Technical Review Customer Experience Systems Review Feedback Software 231

ProductPlan

JANUARY 8, 2020

A carefully constructed roadmap can be a powerful tool that can align stakeholders and motivate coworkers. It can even jumpstart sales and growth. But a neglected roadmap can prove problematic and breed internal dissent. It can also mislead customers, misallocate resources, and erode a product manager’s credibility. Making sure a roadmap falls into the first category doesn’t happen by accident.

Roadmap 46

Roadmap Customer Experience Construction Feedback Software 46

ProductBoard

JANUARY 9, 2020

Consider a consumer mobile app that sells a monthly subscription to its service. Over the last 12 months, it’s shown stellar revenue growth of ~16% month-over-month for a 12-month period. On the surface, the app looks like it has a healthy degree of product-market fit. However, going one level deeper to understand the nature of its growth tells a different story.

User Testing 98

User Testing Product Marketing Marketing 98

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

Artificial Inteligence

Melissa Perri

JANUARY 4, 2020

I've been reflecting on the last decade in Product Management. We've come a long way but we still have far to go. These are a few of my observations and personal experiences. Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy." 2019: "How do I hire a Chief Product Officer?

Data Visualization 388

Data Visualization User Testing Research Software Feedback Software 388

The Product Guy

JANUARY 5, 2020

Thank you to everyone who attended the latest roundtable meet-up of The Product Group and discussed Creating a Culture of Experimentation, with Guest Expert, Nis Frome, Head of Product @ Alpha and debated Featured Product, IPsoft… And, also, thank you to our awesome sponsors who make everything possible…

Events 137

Events Product Manager Product Management Management 137

Mind the Product

JANUARY 6, 2020

The hype around artificial intelligence (AI) and machine learning has led to lots of jargon, so that this very powerful technique has become more difficult to understand. The tips below have all helped me, so I hope this article will help product managers to cut through the noise and better understand how AI can fit into their daily work. Machine learning being employed to recognize vehicles (Image: Shutterstock).

Artificial Inteligence 124

Artificial Inteligence Data Visualization Product Management Product Manager 124

Imaginary Cloud - Design

JANUARY 8, 2020

New year resolutions are everyone’s favorite thing I’m sure. But researching and knowing where to take a product’s creative direction should be on a to-do list before just going ahead and doing solely what has been done so far. Trends take new turns often enough that a product can be rendered outdated pretty soon, and this is why we, at Imaginary Cloud, decided to go ahead and make a list.

Research Software 140

Research Software User Testing Banking Branding 140

Userpilot

JANUARY 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools out there to help make it more bearable. In this article, we’re going to look at the most popular product roadmap tools. All have their own strengths and weaknesses, and some will suit your needs more than others.

Feedback Software 131

Feedback Software Roadmap Customer Feedback User Testing 131

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Technology

The Product Guy

JANUARY 7, 2020

Some of the most promising and optimal use cases for any product require buyers and consumers to first change their behaviors. Product teams must understand key aspects of psychology, incentives, and habit-formation in order to achieve success. In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation on this topic.

Customer Experience 133

Customer Experience Enterprise Product Management Product Manager 133

Mind the Product

JANUARY 7, 2020

One of the hardest skills for product people to acquire is that of saying no. After all, when everyone comes at you with ideas, prioritisation can be a massive challenge. So it’s refreshing when we get a chance to come at it from the opposite direction in order to generate good ideas. Gal Josefsberg, VP Product Management at Guidewire and a guest lecturer at General Assembly, has spent a lot of time thinking about how to create, manage and recognise a good idea.

Artificial Inteligence 120

Artificial Inteligence Product Research Entertainment Consulting 120

First Round Review

JANUARY 9, 2020

We've rounded up 30 standout, must-share insights from the profiles we published over the last year. Read on for the most impactful pieces of advice we heard in 2019 — presented with hopes that you can apply them to make your next decade even brighter.

Presentation 125

Presentation 125

Generation Focus

JANUARY 6, 2020

As researchers, we are used to hectic schedules and back-to-back interviews on the agenda. With this intensity, it’s easy to feel stressed or distracted. I’ve often experienced that the way I spend the minutes right before beginning a qualitative interview session can greatly influence how focused I am during the session which can impact the quality of the interview.

Presentation 112

Presentation 112

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Testing

UserInterviews

JANUARY 9, 2020

Here, we highlight best practices we use in website usability testing (from high-fidelity prototyping to how we select participants) and some mistakes you’ll want to avoid.

Testing 105

Testing 105

Mind the Product

JANUARY 7, 2020

Not many product people can claim to have coached staff at the White House. “It’s my most proud achievement,” says Silicon Valley veteran Janice Fraser, “It was such an honour to be invited to support our public service… it was a peak life experience for me. For four years, every six months during Obama’s second term, I brought a team to the White House to teach startup-type thinking to Obama’s administration.”.

Customer Experience 117

Customer Experience Weak Development Team Startups Consulting 117

ProductBoard

JANUARY 7, 2020

Claire Milligan, Co-Chief Product Officer of Certify Inc./Chrome River, recently joined us at the productboard San Francisco office for a Product Management Speaking Series. In an engaging presentation, she walked the audience through a four-component iterative process that she uses to scale the product management function at her company. Claire started by sharing the product management challenges.

Product Management 98

Product Management Product Manager Presentation Management 98

Generation Focus

JANUARY 6, 2020

As researchers, we are used to hectic schedules and back-to-back interviews on the agenda. With this intensity, it’s easy to feel stressed or distracted. I’ve often experienced that the way I spend the minutes right before beginning a qualitative interview session can greatly influence how focused I am during the session which can impact the quality of the interview.

Presentation 100

Presentation 100

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Data Visualization

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? Every year, without fail, Facebook and Twitter make minor changes to their UI. Far from a major overhaul, they’re usually just a reduction in clutter or an extra little bit of functionality. Without fail, everyone despises it.

User Testing 93

User Testing Customer Feedback Customer Experience Research Software 93

Mind the Product

JANUARY 10, 2020

In this MTP Engage Manchester talk, Dave Martin, Chief Product Officer at TES Global provides us with a way to get over the product adoption curve and build more successful products. His key points include: Product adoption life cycle. Product growth chasm. The path up the adoption curve. Watch the video to see Dave’s talk in full. Or read on for an overview of his key points.

Engineering 102

Engineering User Testing Product Research Customer Feedback 102

The Accidental Product Manager

JANUARY 6, 2020

UPS is trying to play catch-up with both Amazon and FedEx Image Credit: Indiana Public Media. When it comes time to ship a product to a customer, product managers in the U.S. know that they have three different options: the Postal Service, FedEx, and UPS. FedEx and UPS generally cost more, but they are fiercely competitive and if you hand your package off to them, you know that it will reach where it is supposed to go.

Product Management 86

Product Management Product Manager Management Management 86

The Product Coalition

JANUARY 6, 2020

A guide on non-traditional approaches to user research. Prelude: User research WITH interviews When we think about user research we immediately picture a customer development interview. Nonetheless, like any other type of research, interviews have their limitations: They require significant skill and knowledge to conduct (consider reading The Mom Test and JTBD to level up on the topic); It’s easy to misinterpret what your customers are saying; They take a lot of time to schedule, coordinate, doc

User Testing 79

User Testing Research Software Product Research Customer Experience 79

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

Userpilot

JANUARY 8, 2020

We’ve always said that the key to successful onboarding is to guide your users to your product’s Aha! Moment as soon as possible. It’s something we encourage all of our customers to do. Why? Because that Aha! Moment is when everything clicks into place. It’s when your users realize how much value they can get from your product.

Marketing 90

Marketing Customer Experience Demo UX 90

Mind the Product

JANUARY 10, 2020

In this excerpt from her recent book, The Team That Managed Itself , Christina Wodtke looks at how teams can deal with the office housework jobs that no one wants to take on. Within teams, there are the spoken roles, as in designer, marketer, engineer, etc. There’s also a host of additional unspoken roles. There will be a facilitator, a person who takes notes at the meeting, a person who organizes the office party or the retreat, and a hundred other small tasks and roles that won’t be on anyone’

Engineering 100

Engineering Books Marketing Management 100

ProductCraft

JANUARY 7, 2020

With the explosion in popularity of the PM role, more and more product conferences are popping up, giving attendees the opportunity to hone their craft, meet like-minded product pros, and hear from some of the top minds in the field. Here are ten product conferences we’re excited about in 2020. ProductCon When and where: London. Read more » The post Ten Product Conferences to Attend in 2020 appeared first on ProductCraft by Pendo.

Events 87

Events Product Manager Product Management Management 87

The Product Coalition

JANUARY 6, 2020

When you go through the process of developing and then launching a product, it can actually often be a deciding factor in your business making it or failing completely, especially for small start-ups. Some businesses are centered around only one product, and others have many, but in either case, the development process is similar. The specifics of the steps will depend on the style of management for each business and the nature of the business, but the following seven steps should be applicable

Development 79

Development User Testing Feedback Software Product Research 79

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White Paper

Userpilot

JANUARY 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. If you’re looking for a change in career in 2020, then product management might be the perfect role for you.

Customer Experience 83

Customer Experience User Testing Product Management Product Manager 83

Mind the Product

JANUARY 6, 2020

In this ProductTank London talk, Roisi Proven, Product Manager at Gower Street Analytics, considers the worst that could happen to digital products if we only ever think about the good and never the bad. She answers the question: ‘What’s the worst that could happen to digital products today?’ by suggesting: Imagine the worst. Running a Black Mirror test on a product.

Artificial Inteligence 87

Artificial Inteligence Analytic Tools Data Visualization Product Research 87

Split

JANUARY 8, 2020

Over the past few months we’ve been out in the field, chatting with development and operations teams from more than 100 different organizations around the U.S. We wanted to know how they get software to market. How often do they release new features to their users? How often do they run into problems in the release process? What does great look like for continuous delivery?

Weak Development Team 83

Weak Development Team Customer Experience Reporting Tools Product Research 83