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Mind the Product
AUGUST 23, 2023
Read more » The post What Netflix’s $900k product manager job tells us about AI appeared first on Mind the Product. Product leader Nichole Mace, shares her thoughts on Netflix's most recent movements to bolster its AI product management function.
Product Talk
SEPTEMBER 21, 2022
I see a lot of criticisms on Twitter and elsewhere about how thought leaders in the product space write about an ideal world that most product people don’t live in. Tell Us About Your Team’s Discovery Habits. It takes about 7 minutes to complete. Tell Us About Your Team. It only took 7 minutes.
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The Product Coalition
OCTOBER 27, 2022
What About Passengers Of Cars? Passengers are encountering different pain points and deeper pain points about the experience of riding in a car. the more I am curious about the ancillary parts of a problem to solve. The kids don’t pay for the hotel and they don’t care about the spa or bar. Blah blah blah.
The Product Coalition
FEBRUARY 5, 2023
You might know him better as EL-P, one half of the super-duo Run the Jewels, and that guy that remixed his album using cat sounds. Let’s explore what EL-P teaches us about pivot models. For instance, you proudly created an app for iOS, and are shocked to find out that it is android users who are excited about the app.
Speaker: Kristi Faltorusso, VP of Customer Success at ClientSuccess
Kristi Faltorusso, the VP of Customer Success at ClientSuccess, is joining us to discuss how to avoid ambassador burnout and build brand ambassador programs that stand the test of time. Join us, Thursday, July 21 @ 12pm ET, to learn the best advocacy program processes direct from Kristi!
Intercom, Inc.
AUGUST 7, 2019
In this case, there could be three different stakeholders: A marketing leader will care about how many leads are generated. A sales leader will care about leads too, but they’ll want high-quality leads and to increase the efficiency of their sales team. For example, imagine a product that helps generate more sales leads from websites.
Gainsight
JANUARY 28, 2022
And it’s also changed my perspective in terms of how I think about Customer Success. And the rest of us who were sleeping in thought, “how annoying!” Whether they were motivated enough to “go to the gym” (in the form of using your software) or not, they still had paid you, so all was good. Here’s why. Scaling Fitness.
Speaker: John Ragsdale, Vice President of Technology Research for TSIA
Join us on June 22 at 12 EDT for a webinar led by TSIA’s distinguished vice president of technology research, John Ragsdale. Join us to learn: How community enables adoption, expansion, and growth. The function of your customer success is tied to several key objectives and most, if not all, of these are litigable through community.
Speaker: Liz Richardson and Deena Zenyk
But how do you go about formalizing a process that proves your customers are important to you and achieves reliable business outcomes? By following a step-by-step process that uses your community to develop a customer advocacy program. So you’ve heard the news, your existing customers are your best source of new customers.
Speaker: Richard Millington, the Founder of FeverBee
Join us on Tuesday, May 11th at 12:00 PM EDT for a webinar led by Richard Millington, the Founder of FeverBee. Which values members care about the most. If you are aware of your unique value, are you positioning this to reach the full potential of your community?
Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC
We are excited to be joined by Beekey Cheung, a software consultant and blogger known as Professor Beekums, who has helped many leaders and teams go from fearing estimates to using them appropriately. He'll walk us through the value of estimates, how to overcome the hesitancy many have in giving them, and how to provide better estimates.
Speaker: Nichole Devolites, Customer Experience Expert, SecureAuth
Community is a central part of this responsibility yet, there are times when it is difficult for those of us who work in CX to connect your community with your customers’ journey. Nichole Devolites is joining us on July 27th at 12 pm EDT to discuss how CX professionals can integrate and connect their communities with the customer lifecycle.
Speaker: Nils Davis, Principal, NPD Associates
Roadmaps are about the future, and talking about a roadmap means talking about the future. A conversation about creating value is going to vary based on whether or not you’re asking someone to buy your product, or fund it. This leads us to three obvious conclusions: You need multiple roadmaps.
Speaker: Marty Cagan & KC Kern
Join us for this talk with Marty Cagan, founder of the Silicon Valley Product Group, as he explores the nature of building great products. He'll discuss what stands out about building products in a strong product team, and the steps you can take to identify a great product company.
Speaker: Daniel Foster, Strategy Lead, TechSmith & Vic DeMarines, VP of Product Management, Revenera
Join us for a discussion about experimenting with data-driven onboarding to boost customer experience during trials and drive business outcomes. TechSmith’s Snagit Strategy Lead, Daniel Foster, will share how he leveraged product usage data, segmentation, and targeted onboarding messaging to improve trial users’ experiences.
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