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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Agile 235
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AGILE OR FRAGILE

The Product Coalition

Is your team Agile or Fragile? designed using: canva.com With the massive increase in the number of products launched in the past decade, a lot of organizations have adopted the AGILE approach as a system of managing their processes. This approach has made software development more effective in the last couple of years.

Agile 147
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Agile Laws & Distributed Teams

The Product Coalition

TL; DR: Agile Laws and Remote Agile On numerous occasions in the recent past, working with distributed agile teams has amplified existing organizational, technical, and cultural challenges in many organizations. In that respect, the current issues many distributed teams face may also act as accelerants to become more agile.

Agile 115
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TEI 224: Integrating Scrum into other processes including Stage-Gate – with Mike Cohn

Product Innovation Educators

Many of the companies I have worked with this year want to make their product development and management capability more agile. Most often they are using something that is of a stage-gate nature, but being more agile doesn’t mean throwing away a stage-gate framework. However, it does mean adopting agile philosophy and processes.

Agile 267
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Conducting User Research in Product Management

The Product Guy

He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Dominic was also a key player in helping ADP transition from a waterfall SDLC to agile in less than 2 years time. Dustin Levy Director of Product Management, Gentex Corporation.

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Achieve Terminal Velocity #prodmgmt #jobs

The Product Guy

Keywords: Agile, DevOps, Github, LeanKit, software engineering. Product Manager @ TERMINAL (NYC). Keywords: Blockchain, Design, Technical, UX, Web3. Product Manager @ Knight Point Systems (Washington, DC).

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Applying Product Management to Web Design in a Multiscreen Era

The Product Guy

He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Dominic was also a key player in helping ADP transition from a waterfall SDLC to agile in less than 2 years time. Dustin Levy Director of Product Management, Gentex Corporation.