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Agile support: 9 principles to help your team provide personal support at scale

Intercom, Inc.

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Agile 235
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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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AGILE OR FRAGILE

The Product Coalition

Is your team Agile or Fragile? designed using: canva.com With the massive increase in the number of products launched in the past decade, a lot of organizations have adopted the AGILE approach as a system of managing their processes. This approach has made software development more effective in the last couple of years.

Agile 147
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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

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Conducting User Research in Product Management

The Product Guy

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

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TEI 224: Integrating Scrum into other processes including Stage-Gate – with Mike Cohn

Product Innovation Educators

Many of the companies I have worked with this year want to make their product development and management capability more agile. Most often they are using something that is of a stage-gate nature, but being more agile doesn’t mean throwing away a stage-gate framework. However, it does mean adopting agile philosophy and processes.

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The Best Custom Software Development Companies in Poland

The Product Coalition

The Most Trusted Custom Software Development Companies in Poland Are you looking for a reliable software development partner for your business? Hopefully, this list of the top leaders in the software development industry in Poland will help you make the right choice. The modern world is now built on software. Boldare Min.