Userpilot

NOVEMBER 7, 2024

What is an interactive product demo? An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This results in faster Aha!

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Demo Analytic Tools Feedback Software Research Software 103

Userpilot

MAY 6, 2025

When you’re building a mobile product , data is your lifeline. Whether for tracking feature adoption or spotting drop-off points, the right analytics tool can make or break your growth. But if you ask me, theres simply no one-size-fits-all solution. What works for a startup might not scale for an enterprise.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Intercom, Inc.

DECEMBER 8, 2020

Modern customers expect quick, personal, and effective service. This is where metrics can be invaluable, giving clarity on performance, and circumventing potential issues. But with so much data to consider, how can you define the help desk metrics that matter for your team? What are help desk metrics?

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Onboarding KPIs Customer Feedback Data Visualization Customer Experience 211

Userpilot

FEBRUARY 25, 2025

Thats why you need user session analysis. By combining contextual insights from session replays , heatmaps, and behavior analytics, user session analysis helps you interpret metrics through the lens of real user journeys. Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign.

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Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

MARCH 30, 2025

Without measuring and aggressively improving the right mobile app metrics, youll struggle to stay afloat. This article will cover 14 metrics to help you achieve just that. Overview: Mobile app analytics metrics Below is a quick summary of the mobile metrics every PM should be tracking. The competition is stiff.

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Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Intercom, Inc.

DECEMBER 10, 2019

Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. The Product Impact Framework felt like a natural progression from features to outcome.

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Onboarding KPIs Framework Product Research User Testing 281

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Let’s dive in!

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Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Userpilot

SEPTEMBER 25, 2023

With companies relying entirely on data, it’s common sense to carry out SaaS reporting. The different reports can offer a variety of insights that help manage your product in the right direction. You just need to ensure you can get started correctly and the metrics you should report on to get the critical metrics.

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Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

JULY 2, 2024

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Research Software 105

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. TL;DR A SaaS dashboard can be used to track important metrics and key performance indicators. What is a SaaS KPI dashboard? Let’s get into it! Usage monitoring.

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Onboarding KPIs Data Visualization KPI Dashboard 105

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

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Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

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Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

Userpilot

MAY 17, 2025

Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. You need clear goals, the right events, and analytics tools that fit your app’s journey. Most product analytics tools make tracking user activity on web applications look easy, and it is. Mobile analytics ?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Want the best of everything?

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Userpilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. You will also learn how healthcare companies can improve their product metrics. Onboarding checklist completion rate.

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Onboarding KPIs Data Visualization Healthcare Reporting Tools 105

Userpilot

MARCH 4, 2025

If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. User experience can make or break a web app. The worst part?

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Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

DECEMBER 29, 2024

At Userpilot, NPS is an integral part of our product. This is mainly because NPS was sold as a quantitative metric that is the ultimate indicator of growthespecially in product management. This metric ended up being adopted by companies in every industry. But lets be honest, NPS sucks at times. The sad truth is: its not.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

JULY 29, 2024

What’s a cost-effective way to manage and grow a product ? Using software for product management. This article will examine some of the best product management software in the market. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

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Analytic Tools Feedback Software Research Software Data Visualization 105

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

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Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

MARCH 23, 2025

This is where these 10 key mobile app engagement metrics come in, helping track user behavior and preferences to answer all these questions and boost user activation. What are app engagement metrics? App engagement metrics provide quantitative insights into user interactions with your app. What is app engagement?

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Userpilot

NOVEMBER 14, 2024

A customer expansion strategy is a playbook for increasing the revenue from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans. This metric helps SaaS companies track the effectiveness of their expansion efforts.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

JULY 4, 2024

It’s no secret that learning how to evaluate product performance is essential for product management. But how can you effectively measure product metrics that can help you reach your goals and increase revenue growth? Why not book a Userpilot demo to see how you can analyze and improve product performance continuously?

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. The solution seems obvious: improve your customer research process. The short answer: yes.

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Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

AUGUST 23, 2024

How does customer onboarding in banking work? You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Use checklists and walkthroughs to guide users quickly to product value. Let’s dive right in!

Analytic Tools 105

Analytic Tools Feedback Software Banking Data Visualization 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

FEBRUARY 15, 2024

Having funnel analysis tools that provide comprehensive analytical insights about where and why users drop off will solidify your business’s competitiveness in the long term. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Prices available upon request).

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

AUGUST 1, 2024

Wondering what tools you should have in your PLG tech stack to guarantee business success? Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JUNE 5, 2024

Are you on the lookout for tools that can help you improve customer retention ? There are quite a few solutions around, so it might be difficult to find, especially as we’re not talking about one specific set of tools but rather a whole range of different solutions covering a range of use cases.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

JULY 14, 2024

That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. We also look at ways to improve the core feature activation rate for your SaaS product! We also look at ways to improve the core feature activation rate for your SaaS product!

Onboarding KPIs 105

Onboarding KPIs Data Visualization Reporting Tools Analytic Tools 105

Userpilot

JULY 18, 2024

MarTech companies had the lowest onboarding c completion rates of all the industries we studied for our SaaS Product Metrics Benchmark Report. Does it have any impact on new user activation, time-to-value, or other metrics? We also show you how you can improve the key success metrics for your MarTech SaaS.

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Onboarding KPIs Data Visualization Reporting Tools Analytic Tools 102

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Discover the critical stages of each funnel and tools that help you gather actionable insights.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 22, 2024

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. In this blog, we’ll handpick a few A/B testing tools worth your attention. In this blog, we’ll handpick a few A/B testing tools worth your attention. Let’s dive right in.

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Analytic Tools Data Visualization Reporting Tools Feedback Software 105

The Product Guy

AUGUST 1, 2019

Guest Post by: Merziyah Poonawala (Mentee, Session 9, The Product Mentor) [Paired with Mentor, Joni Hoadley]. A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. THE CAUSE. THE EXPERIMENTS.

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Weak Development Team Software Review Technical Review Onboarding KPIs 373

Userpilot

FEBRUARY 13, 2025

You know your product collects tons of data. Data visualization tools help turn your messy spreadsheets into clear, interactive insights. Because product analytics should be easy and accessible for everyone, not just data experts. So where do you find the right tools? So where do you find the right tools?

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 52