The Product Coalition

SEPTEMBER 24, 2024

So, instead of scrambling to keep up with every update, this approach provides a straightforward path to aligning AI with user needs, making sure the technology evolves alongside product goals. Teams can be much more intentional about how and when to use AI, zeroing in on solutions that enhance the user experience (UX).

Reporting Tools 147

Reporting Tools Data Visualization Artificial Inteligence Research Software 147

The Product Coalition

SEPTEMBER 17, 2020

UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. Check out our certifications here. But they are actually two different disciplines.

UX 174

UX User Testing Product Research Research Software 174

UX Planet

DECEMBER 18, 2023

Whether you’re a seasoned designer looking to stay ahead of the curve or someone taking the first step into the captivating world of user experience, these recommendations are tailored to inspire, challenge, and ultimately, elevate your skills. Best Resources : Check out the following resources for learning new design skills.

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Certifications Customer Experience Software Review UX 98

The Product Coalition

JULY 2, 2020

Do they not decide how a product should look and how what the user experience should be like? Check out our certifications here. This article was also published on The Product Management Blog. Is a Product Manager not some kind of designer? Well, yes and no. Are you interested in Product Management?

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Weak Development Team Product Management Product Manager Data Visualization 148

The Product Coalition

SEPTEMBER 29, 2020

When talking to your UX designer , remember that they care more deeply about the user experience than how many pitches the sales team makes. Check out our certifications here. This article was also published on The Product Management Blog. But any sane person also cares about themselves, at least on some level.

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Product Management Product Manager Data Visualization Weak Development Team 187

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. Follow that up with interactive walkthroughs like tooltips, to show users how to complete those actions. What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

The Product Coalition

JULY 10, 2020

User experience, sales, marketing, design, tech…they all have to be geared towards making something that your users will love. Check out our certifications here. This article was also published on The Product Management Blog. As a Product Manager, it’s your responsibility to align your teams to one common goal.

Product Research 142

Product Research User Testing Customer Experience Research Software 142

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. Long story short As the mobile app market is growing by leaps and bounds, it’s natural that users’ requirements for quality software solutions increase proportionally.

User Testing 147

User Testing Product Research Testing Weak Development Team 147

Userpilot

MARCH 9, 2025

This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

MAY 27, 2025

I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. This article breaks down what mobile app tracking is, why it matters, and methods to do it well. Just like Userpilot does, tracking ethically with its GDPR compliance and HIPAA and SOC 2 Type II certifications.

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Analytic Tools Research Software Feedback Software Data Visualization 96

Arkenea

APRIL 10, 2025

Whether you are a startup evaluating your first development project or an enterprise looking to optimize your delivery model, this article provides clear, actionable insights to make informed decisions. Prototyping and design: Wireframes, mockups, user experience flows.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product HQ

JUNE 1, 2024

In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager. However, some organizations don’t consider it necessary if you have the necessary certifications. What’s more, getting enough experience afterward can help you towards becoming a software product manager.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

UX Planet

AUGUST 20, 2024

By adhering to industry standards and implementing proven best practices, you can enhance the user experience and drive significant business success. In this article, I’ll outline the most effective best practices for optimizing your checkout process.

UX 96

UX Customer Feedback Customer Experience Data Visualization 96

The Product Coalition

OCTOBER 11, 2024

With the scale of effort required to edit and curate hundreds of article submissions each week, combined with the rising costs of managing and maintaining a vibrant global community, it’s time to take this step. Each comes with verifiable certifications for LinkedIn and sharing.

Customer Experience 78

Customer Experience Certifications Workshop Webinar 78

Userpilot

JULY 29, 2024

This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features. Using software for product management.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

AUGUST 29, 2022

Customer training examples: Hubspot’s training & certification academy and Kommunicate’s in-app customer training. Details in the article). Combine all valuable resources in an on-demand resource center that users can access within the app. Hubspot’s customer training and certification program.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Understand product requirements: You need to collaborate with relevant stakeholders to gather documents on product requirements and convert them into product specifications or user stories.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

The Product Coalition

JULY 18, 2020

By making data-driven decisions, you improve your product and the user experience. Check out our certifications here. This article was also published on The Product Management Blog. Edwards Deming That’s true across all aspects of business, but it’s especially true for product teams. Looking for a good read?

Data Visualization 144

Data Visualization Analytic Tools User Testing Research Software 144

The Product Coalition

JANUARY 5, 2021

They are derived from my fourteen years of practical experience with XP and Scrum, serving both as Product Owner and Scrum Master and interviewing dozens of Product Owner candidates on behalf of my clients. Do you want to get this article in your inbox in the future? Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?

Product Research 140

Product Research Technical Advisors Customer Experience User Testing 140

Userpilot

JULY 14, 2024

Starting a career as a business intelligence analyst requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

AUGUST 24, 2022

Do you have a solid customer enablement strategy that empowers customers and turns them into power users? Customer enablement can be the key to driving user satisfaction, retention , and loyalty. This article breaks down customer enablement for SaaS plus best practices to get started or improve your existing strategy.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. You can include different content formats in your help widget —video, in-app flow triggers, webinars, articles, feedback, etc. Its help center feature is quite robust and allows you to embed articles seamlessly on any web page.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

AUGUST 19, 2024

TL;DR This is a professional who improves the usability and user experience of digital products by analyzing user behavior , conducting tests, and providing recommendations. A UX consultant assesses and refines digital products to ensure they are user-friendly and meet business objectives. Let’s get started!

Consulting 52

Consulting Data Visualization Analytic Tools Research Software 52

The Product Coalition

AUGUST 7, 2020

It might also involve working more closely with your designers to make sure the user experience is designed in a way that will delight customers, as well as being functional, if your goal is to foster a loyal customer base who repeatedly choose you over competitors. Check out our certifications here. Looking for a good read?

Product Management 148

Product Management Product Manager Feedback Software Customer Experience 148

Userpilot

AUGUST 6, 2024

No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. Create an omnichannel customer engagement strategy to ensure a consistent experience across all touchpoints. Developing certification programs.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

AUGUST 23, 2024

These are just a few of the questions we answer in the article. A step-by-step digital onboarding process in banking : Select customer onboarding software with engagement features, analytics, automation, integrations , and compliance certifications. Start by using analytics tools to track user conversions at different stages.

Analytic Tools 105

Analytic Tools Feedback Software Banking Data Visualization 105

Userpilot

AUGUST 19, 2024

TL;DR This is a professional who blends user experience design with business goals to create cohesive digital products. A UX strategist conducts user research , creates user personas, and maps out user journeys to optimize user onboarding and increase product adoption. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MAY 20, 2024

B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you. By providing extensive training, certification, and marketing resources, Salesforce ensures its partners are well-equipped to succeed.

Feedback Software 102

Feedback Software Analytic Tools B2B Research Software 102

Userpilot

AUGUST 28, 2024

TL;DR A UX consultant improves the usability and user experience of digital products by analyzing user behavior, conducting tests, and providing recommendations. In the SaaS industry, they optimize user flows , increase engagement, and ensure seamless feature integration, working closely with product managers and developers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 17, 2024

A product support specialist handles inquiries, resolves technical problems, and ensures a smooth user experience. To excel, leverage resources like books (e.g., “The Effortless Experience”), webinars (Userpilot, Zendesk), blogs (Userpilot Blog, Zendesk Blog), and podcasts (“The CX Cast”).

Analytic Tools 52

Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Userpilot

MARCH 3, 2022

What skills and experience should you highlight? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job. Do you need to show off PM certificates in your product manager CV?

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. For the best user experience, combine all the self-help resources in an easily accessible knowledge base. Just like with Hubspot courses: Hubspot’s certification badges.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

AUGUST 28, 2024

TL;DR A UX strategist blends user experience design with business goals to create cohesive digital products. In SaaS, they optimize user onboarding , increase product adoption, and ensure seamless feature integration, working closely with product managers and developers. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for experience strategists, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR This is a professional who designs and optimizes user experiences across various touchpoints to enhance customer satisfaction and engagement.

Data Visualization 52

Data Visualization Analytic Tools Research Software Customer Experience 52

Userpilot

JULY 16, 2024

In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth. Hopstack’s differentiator is its exceptional user experience. Dock gets a competitive advantage by focusing on a specific market segment.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

JULY 24, 2024

They do this by figuring out what users need, creating easy-to-use designs, and working with different teams to make it all happen. CX designers work collaboratively with product managers, developers, and marketing teams to ensure a cohesive and engaging experience across all touchpoints. Want to learn more?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 24, 2024

A UI designer creates the visual aspects and interactive elements of digital products, collaborating closely with UX designers to ensure a cohesive and engaging user experience. They design the layout, visual elements, and interactive features to ensure the product is user-friendly and aesthetically pleasing.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52