Gainsight

MAY 14, 2019

A product roadmap is a high-level, visual representation of the direction your product offering will take over time. A good product roadmap will provide your colleagues and stakeholders with the “why” behind your product and should serve the following purposes: Lay out the overarching strategy. Executive-level product roadmaps.

Roadmap 81

Roadmap Data Visualization Analytic Tools Customer Experience 81

Userpilot

JUNE 10, 2022

In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.

Feedback Software 52

Feedback Software Roadmap Data Visualization User Testing 52

Roman Pichler

AUGUST 16, 2022

Listen to this article: [link]. This does not mean, though, that you must like the other person and that you must be happy and smiley all the time—nor does it mean sugar-coating messages, only telling people what they want to hear, and putting up with issues. Instead, he requests product roadmap changes by talking directly to you.

Product Management 278

Product Management Product Manager Product Research Customer Experience 278

Userpilot

MAY 15, 2024

These are 2 of the questions we answer in this article. Airship is a customer engagement platform that uses Amplitude analytics to segment users for personalized messaging across channels. You can use it to collect customer feedback and create onboarding flows or guide users with in-app messages. What are Amplitude integrations?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Alchemer Mobile

DECEMBER 22, 2020

Another major news outlet we work with suggests topics to follow, articles to read, and more based on certain pages visited or articles read. For example, if someone uses your curbside pickup experience, send them a message a week later thanking them and then asking how you can improve. Data and Security.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. 4 powerful proactive support messages to send. Download The Ultimate Guide to Conversational Support.

Data Visualization 201

Data Visualization Onboarding KPIs User Friction Product Research 201

Userpilot

SEPTEMBER 11, 2023

In this article, we’ll look into the customer analytics benefits and some of the best tools for getting customer insights. Ideas from feature request surveys for developing product roadmap. Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages. Upgrade message in Calendly.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. A product roadmap is a visual representation of those concepts.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

JANUARY 22, 2024

In this article, we dive deep into what a product marketing framework is and explore its essential components. The framework is a roadmap for creating a winning product marketing strategy that drives effective resource allocation and provides a flexible foundation for growth. With this clarity comes improved effectiveness.

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. Three benefits of designing a review funnel are building a better product roadmap, minimizing negative reviews, and driving customer loyalty.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Systems Review 105

Userpilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. Roadmaps are a new Pendo feature for communicating and sharing product vision. While Roadmaps are designed for internal use, you can export them as images and share them with customers as well.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In this article, we will cover the key responsibilities of PMMs, as well as discuss the skills needed to succeed in this role. But what exactly does this entail? Who is a product marketing manager?

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. Incorporating these tools into your customer experience tech stack will drive more engagement, deliver high-quality customer feedback, and help inform your product roadmap. Where do you start?

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Product Culture

APRIL 4, 2015

A good product roadmap is one of the most important and influential documents an organization can develop, publish and continuously update. It's key to success, and yet many organizations struggle to produce effective roadmaps. What Is a Product Roadmap? A good roadmap inspires. No Strategic Goals. Focusing on Features.

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The Product Coalition

FEBRUARY 24, 2023

I’ll make my last cup of joe, visit coworkers in their offices, or review personal items like emails or messages from friends. After 10 PM , I’ll typically have one more check through emails and work messages — we have many teams in Asia who are also part of our scrum team; they usually have questions on work items.

Technical Review 106

Technical Review Feedback Software Product Research Messaging 106

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Using targeted in-app messages to guide users through key features effectively. Then create small, concise messages to educate customers about each of these features. But what strategies work?

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Use task lists to map out effective user roadmaps and monitor their progress and efficiency in real time. In-app messaging : Select from a wide range of UI patterns to send in-app messages and notifications.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

ProductPlan

APRIL 14, 2022

ProductPlan integrations help your team extend the value of your roadmapping app. Your Roadmap Doesn’t Exist in a Vacuum. We built the ProductPlan roadmapping app to simplify product management. We wanted to give product professionals an easy-to-use web platform to let them build and share visually compelling roadmaps.

Analytic Tools 89

Analytic Tools Data Visualization Embedded Analytics Roadmap 89

Userpilot

JANUARY 16, 2024

In this article, we unlock the best ChatGPT prompts to elevate your product management process. ChatGPT can create broad multi-year roadmaps that prioritize the most critical feature requests , ideas, or improvements. ChatGPT can create a broad roadmap or break it down into smaller tasks to make your work easier.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

SEPTEMBER 20, 2023

In this article, we’re going to unpack the day-to-day activities of a product and project manager, describe the key areas of overlap and differences between these distinct roles, and, most importantly, cover how they can work together effectively. Build a product roadmap. The eternal debate: product manager vs. project manager.

Reporting Tools 105

Reporting Tools Customer Experience User Testing Research Software 105

Intercom, Inc.

OCTOBER 13, 2022

And finally, a new tooltips feature – our first ever customer-initiated message type. Intercom customers typically see a 31% increase in engagement after implementing in-product messages”. Messaging has taken over our personal communication, and now we’re seeing in-product messaging taking over in business from phone and email.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Mind the Product

JUNE 14, 2019

A bad day in the office, a chance LinkedIn message, and before you know it, someone has moved jobs. It’s like a chance bit of customer feedback that we end up devoting a two-year roadmap to. The Roadmap. By thinking through these key areas, you should now have a sense of how you’ll bring your vision to life through a roadmap.

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Development Team Review Technical Review Weak Development Team Vision 144

Userpilot

NOVEMBER 8, 2022

In this article, we’re going to explain the difference between a minimum viable product and a minimum viable feature, why they’re a useful concept for product managers , how they’re helpful for identifying improvement opportunities, and tactics for how you can use them in your own product, Ready to get started?

Feedback Software 98

Feedback Software User Testing Analytic Tools Data Visualization 98

Alchemer Mobile

AUGUST 31, 2023

In-app messages like Alchemer Mobile’s Love Dialog and Notes provide direct channels to communicate with users in real-time. Whether it’s educational articles, how-to guides, or user-generated content, these resources contribute to a comprehensive app experience that extends beyond mere shopping.

Feedback Software 113

Feedback Software Analytic Tools User Testing Customer Feedback 113

The Product Coalition

OCTOBER 18, 2022

Prioritizing others’ work, crafting a roadmap, ‘managing customers’, ‘leading by influence’, and storytelling- all this can get to their heads, and make them think they’re important. Not through messaging like slack. About this series This article which is part of a series on product management based on my experiences.

Product Management 112

Product Management Product Manager Customer Experience Management 112

The Product Coalition

SEPTEMBER 8, 2022

Improve product awareness and your roadmap. Free to use and requiring a quick install on your site, Google Search Console can also help you decide what problems your product has… I noticed early on that one of our highest trafficked search terms was an error message, leading to a JIRA ticket.

Data Visualization 135

Data Visualization Analytic Tools Reporting Tools Research Software 135

The Product Guy

FEBRUARY 13, 2020

Decision-making process for PMs: No common process, standardized No journey from OKRs to problems and solutions No articulation of the roadmap with uncertainty Not ahead of the needs Problems for making streamlined decisions, for articulating decisions. Mental models for decisions not clear. Team dynamics and structure. Next steps.

Product Research 188

Product Research Onboarding KPIs Reporting Tools Feedback Software 188

Userpilot

JANUARY 29, 2023

This article considers what product experience is. Loom uses its welcome screen to educate new users Loom is a video messaging tool that lets you record your screen and get your message across through an instantly shareable video. They drive up customer loyalty and retention, turning customers into avid brand ambassadors.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Mind the Product

MAY 5, 2020

The feature on your product’s roadmap that previously seemed niche suddenly has far wider adoption across many more use cases than anticipated. You can bet that every help article is being perused in hopes of unlocking the deep corners of your product’s functionality. Price Sensitivity is Here to Stay.

Reporting Tools 159

Reporting Tools User Testing Customer Experience Software Review 159

Roman Pichler

NOVEMBER 2, 2021

Listen to this article: [link]. To give helpful feedback and maximise the chances that your message is heard, you might say: “It’s great that you managed to deliver some of the product backlog items. What is Bad Performance? Thank you for that.

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Weak Development Team Development Software Review Technical Review 328

The Product Guy

MAY 7, 2020

This is my motivation behind writing this article. This article explores multiple aspects of product management. The path and the steps to reach the destination is defined through a product roadmap. Hence roadmapping is a crucial exercise which can make or break your product. Product Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. These personas will help guide your product launch strategy and ensure that you’re targeting the right people with your marketing messages.

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Userpilot

MAY 30, 2023

So you can prioritize their development and build a public roadmap. Allowing you to personalize your marketing messages better. Ask for user opinions to build product road maps The best product-led companies allow customers to build their roadmap. Public roadmap survey example. Market research survey example.

Customer Feedback 96

Customer Feedback User Testing Feedback Software Product Research 96

The Product Coalition

JUNE 17, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Informing the product roadmap What you learn about customer needs and what they care about helps to prioritize possible products, features, and segments based on what matters for them. Get in touch.

Product Research 78

Product Research Framework User Testing Customer Feedback 78

Alchemer Mobile

JUNE 12, 2019

The second is to use proactive engagement strategies and contextually relevant messaging. When it comes to retention, how you message your customers matters just as much as what you message them. In-app messaging provides an opportunity for you to connect with them one-on-one. star rating would be an important first step.

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Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

JULY 28, 2020

In short, this is the team that drives the Product Roadmap of the company, managing the Product Releases according to customer expectations and businesss goals. Product Roadmap Based on the Product Strategy, a quarterly and an annual product roadmap is made for the company by the PM.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Userpilot

MARCH 11, 2022

Product managers need to identify needs and opportunities, evaluate ideas, set a long-term strategy, develop product roadmaps , prioritize features, define product releases, analyze progress and report on it, manage stakeholder expectations, and ultimately deliver a product that brings value to customers. Must-read articles.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98