Userpilot

FEBRUARY 24, 2025

PDO provides data and insights that power machine learning and AI, at the core of all Meta products. Experience in AI , machine learning, or related fields. B2B Product Managers with no B2C experience. Meta Manager, Product Data Operations Meta office. Who would be a BAD fit for this job?

Analytic Tools

UX Planet

JUNE 20, 2025

Design as Business Intelligence: UI That Thinks, Learns, and Sells Picture this: an e-commerce platform that redesigns its homepage every hour based on customer sentiment from social media. Or a B2B tool that shortens workflows dynamically when it detects cognitive load on the user.

Research Software

Userpilot

JULY 17, 2025

In B2B SaaS, a monthly average churn rate of 3-5% is normal. Overall B2B median: ~ 3.5% For deeper insight, use session replay tools and machine learning models to watch what happens right before users disengage. What is a good average churn rate? Under 3% is excellent. Enterprise SaaS: Under 1% monthly churn.

User Testing

ProductPlan

MARCH 19, 2020

Artificial intelligence (AI) (and its subset, machine learning (ML)) is indisputably a rising star on the world’s technology stage. AI Product Management: Why Software Product Managers Need to Understand AI and Machine Learning. Machine Learning (and data) is the common thread among all these.

Artificial Inteligence

The Product Coalition

JULY 21, 2022

Most importantly, big data and machine learning have paved the way for robotics automation and various software applications. Implementing advanced technologies are promoting successful businesses in their business operations such as Artificial Intelligence (AI), chatbots, and voice assistants.

Reporting Tools

The Product Coalition

SEPTEMBER 2, 2021

From blockchain ledgers for open banking and financial inclusion, artificial intelligence algorithms, biometric verification, and voice-driven interfaces to big data analytics to machine learning?—?fintech Bambu (Singapore) Image Source: Fintech Singapore Bambu is a fast-growing B2B fintech company located in Singapore.

Analytic Tools

The Product Guy

APRIL 14, 2018

Keywords: b2b, b2c, Product Management, Recruitment, UX. Keywords: Algorithms, Data Analysis, Healthcare, Machine learning, Product Management. Keywords: b2b, Fintech, Healthtech, Legal, SaaS. Check out this week’s newest, below…. Head of Product @ Jopwell (New York). Head of Product @ Mighty (New York).

Customer Experience

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Some B2B KPIs starting points, knowing that every company is different. [1] Many of underlying B2C assumptions don’t work for B2B: The buyer is the user.

B2B

Product Talk

NOVEMBER 1, 2023

January Date Name Location Jan 30–31 UX360 Research Summit Virtual February Date Name Location Feb 13–14 Product-Led Summit Austin Austin, TX, USA Feb 20 ProductCon London London, UK Feb 20–22 axe-con Virtual Feb 21–23 DeveloperWeek Oakland, CA, USA Feb 21–23 ProductWorld Oakland, CA, USA Feb (..)

Product Research

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning. MonkeyLearn: analyze your customer feedback using ML. Brand24: AI tool for social listening.

Analytic Tools

Product Talk

NOVEMBER 2, 2022

Machine Learning Prague. Forrester B2B Summit North America. May 31–Jun 1. Dublin Tech Summit. Dublin, Ireland. June . Virtual and Prague, Czech Republic. Agile + DevOps West. Las Vegas, NV. Virtual and Austin, TX. Growth Marketing SUMMIT. Frankfurt, Germany. Turing Fest.

Product Research

Product Management Unpacked

SEPTEMBER 24, 2021

When I interned there, I felt that I really needed to learn a little bit of that because my team was completely working on machine learning, AI, and the fast-paced side of things. So, I wanted to learn something along those lines as well.”. Rao’s contribution to CMU’s PayPal partnership. Some of them are super engaged.

Software Engineering

Pragmatic Marketing

MAY 21, 2019

For B2B eCommerce, artificial intelligence is make huge strides and is being used in a myriad of ways to improve and enhance business. In fact, AI is increasingly becoming the answer for B2B eCommerce enterprises looking to make processes like search results, supply chain management and integration more efficient.

B2B

Pragmatic Marketing

MAY 21, 2019

For B2B eCommerce, artificial intelligence is make huge strides and is being used in a myriad of ways to improve and enhance business. In fact, AI is increasingly becoming the answer for B2B eCommerce enterprises looking to make processes like search results, supply chain management and integration more efficient.

B2B

Intercom, Inc.

DECEMBER 12, 2018

For example, a business that sells their products or services to consumers (B2C) or to businesses (B2B) and use different channels and techniques to acquire customers, and will have varying technology needs as a result. This works as well for a B2B company like Intercom as it does for any B2C company. Alternatives: AdRoll, Quantcast.

Analytic Tools

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. In this post, we’ll go over how to create a B2B marketing plan and how to execute it, which B2B Saas marketing tactics are working best in 2021, and some real-life success stories for each of the tactics. What do SaaS Companies spend on B2B Marketing?

Research Software

Mind the Product

JANUARY 14, 2019

Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. The following are some tips and tricks I’ve learned working on B2B products at Google and Rubrik, a startup in the cloud data management space.

Enterprise

Lenny Rachitsky

JULY 30, 2024

He led pricing strategy while at Uber (B2C) and then at Templafy (B2B SaaS), and has advised more than 20 fast-growing tech startups (seed to Series D) on monetization strategy, creating better packaging, cutting back on discounts, and building stronger ROI and business cases.

Artificial Inteligence

Intercom, Inc.

JANUARY 25, 2022

Artificial intelligence (AI) has changed the way that people seek out answers to their questions. Sales representatives can then view the contact’s lifecycle stage and deal status to easily guide a personalized conversation. Automate customer support inquiries and follow-up.

Research Software

Product Management University

NOVEMBER 16, 2022

What is Product Led Growth (PLG) in B2B? Product led growth is a bottom-up revenue model for B2B cloud/SaaS applications in which users drive adoption and revenue with few if any barriers to entry. Artificial intelligence has a strong play here and would be extremely valuable. It can be done though.

Artificial Inteligence

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. TL;DR Customer insights AI are insights generated from user behavior data and feedback by AI and machine learning tools.

Data Visualization

The Product Coalition

JANUARY 9, 2023

Or to illustrate further — wouldn’t getting to work on self-driving vehicles be cooler than your typical B2B SaaS platform? I believe a PM should try to get as close as possible to the innovations of new “AI technology,” including the technicalities and applications of machine learning. In general, the more, the better.

Artificial Inteligence

The Product Coalition

AUGUST 25, 2020

Making this choice is always challenging and requires you to conduct in-depth industry research, analyze companies available in the market today, and check their portfolios, customer feedback, and how they rank on authoritative B2B ranking resources like GoodFirms, Clutch, The Manifest, IT Companies, DesignRush, etc.

Research Software

Intercom, Inc.

DECEMBER 5, 2019

But even though they often seem like a silver bullet for revenue, large clients also come with a serious set of demands. As Catherine Pearson points out in a report for Paddle , moving too hastily into the B2B space can bring some major consequences if you haven’t yet established solid footing. It pays to wait for the right moment.

Feedback Software

The Product Coalition

JUNE 30, 2021

So-called B2B brands also prioritize mobile app presence to push business conversion and revenue growth. The emergence of artificial intelligence (AI) and machine learning technology in understanding the user intent has helped business apps personalizing user experience in various ways.

Feedback Software

Intercom, Inc.

MAY 22, 2019

Deepa joined me for a chat about everything from ways to prioritize customer experience to going all-in on machine learning. When building machine learning , large generic training models aren’t always the best. Lessons on building machine learning. Short on time? Deepa: It was chaos!

Feedback Software

Lenny Rachitsky

SEPTEMBER 19, 2024

B2B SaaS), other strategies might be better. AI now dominates the start of the search process—top-of-funnel—but SEO remains vital in mid-funnel search, where users seek various options. cloud services), traditional SEO may be less effective. Explore targeted ads, thought leadership, and partnerships.

Artificial Inteligence

Intercom, Inc.

SEPTEMBER 22, 2022

The Conversation Automation Solutions (CAS) category is designed for B2B Marketers who are looking for technologies to support marketing, sales, and digital experience optimization aligned to the revenue engine. The customer value that solutions such as Intercom can provide to B2B Marketers. Download the Forrester Report here.

Reporting Tools

Userpilot

OCTOBER 20, 2023

According to a McKinsey study, 65% of B2B companies promote self-service as the main acquisition channel. Artificial intelligence will become integral to product management Unless you’ve lived under a rock for the last couple of years, you know how AI is revolutionizing every aspect of the tech industry.

Data Visualization

Sachin Rekhi

DECEMBER 6, 2016

For example, we are currently experiencing an explosion in artificial intelligence and machine learning capabilities and for many consumer & B2B services, it's important to understand this technology trend.

Artificial Inteligence

The Product Coalition

AUGUST 6, 2023

As Head of Product, I cover both B2C and B2B technologies. I have a technical background, and throughout my career I’ve specialized in B2B and B2B2C product management and product marketing. I have over eight years of experience in various product roles, with deep knowledge of B2B product management.

Research Software

Product Talk

JUNE 7, 2023

Meet the Continuous Discovery Champion, Bianca Starling Meet the Continuous Discovery Champion, Bianca Starling Bianca Starling is a Senior Product Manager at Voxy, a global language teaching platform that uses AI and machine learning technologies to provide adaptive, real-life learning experiences to learners.

Product Research

UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Be aware of AI hallucinations AI hallucination occurs when artificial intelligence produces inaccurate or nonsensical outputs.

Data Visualization

The Product Coalition

MAY 6, 2020

Research is based on the investigation of each company’s expertise, domain knowledge, reviews, and rankings provided by the high-authoritative B2B analytics hubs and expert teams, such as Clutch.co, TechReviewer.co, IT Firms, GoodFirms.co, SoftwareWorld.co, The Manifest, and others. Fireart Studio Min. project size: $5000 Avg.

Research Software

TSIA

JUNE 30, 2020

That’s why you need to have a basic understanding of artificial intelligence and its limitations, and you also have to consider long-term maintenance since chatbot platforms can’t fix or update themselves. Many chatbot implementations fail because business leaders neglect to ask the right questions.

Artificial Inteligence

Mind the Product

DECEMBER 5, 2019

In B2B companies, value should ultimately generate profit (get new customers, upsell to current customers, or avoid churn), and it ends up in an equation like this. While our product combines resource and project management functionality with artificial intelligence, a big part of project success relies on teamwork.

User Testing

Roy Madden

APRIL 4, 2022

By default, Leo Web Alerts will search across the Market Intelligence Bundle, which is a collection of top tier B2B sources including strategy magazines, tech blogs, business magazines, research journals, and trade publications. These Leo Concepts are machine learning models that encapsulate a broader understanding of each concept.

Technical Review