Remove Artificial Inteligence Remove Banking Remove Customer Feedback
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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. At Intercom, we have taken advantage of these technologies relatively early.

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5 Machine Learning Lessons for Product Managers

Mind the Product

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. Could we make the user experience safer?

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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Traditional banking often struggles to capture and maintain customer engagement. It ultimately changes how we think about financial services. Wheres the brand identity?

Banking 80
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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Chasing the next big product win in banking or fintech? For decades, banks competed through branch locations, branding and fee structures. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. But its not just a logo anymoreits users personal connection to their money, 24/7.

Finance 98
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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

Every single person that contributes to building a product, all of the makers in the room, we need to care about our customers, we need to make sure that what we’re building is going to work for them, and I want to introduce some ideas that will help you do that. What I saw was they were talking to customers periodically.

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5 AI tools for key phases of your UX design process

UX Planet

Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Well, stick with me as I walk you through the right AI tools for user research, ideation, wireframing, color generation, and UI design. For example, specify different user scenarios to see a broader range of ideas.

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. Training these transactional chatbots to understand and fulfill user requests effectively is essential. Users ask Siri questions and have conversations with it via a messaging environment.