3 Tiers of Customer Value in the Product Management Maturity Model
Product Management University
MAY 24, 2021
In B2B though, the value chain goes well beyond the user. This is where B2B and B2C product management completely diverge. In B2B, the user and the buyer are rarely the same. Differentiation becomes easier now because your relevance quotient is much higher in your chosen markets versus horizontal-only competitors.
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