Userpilot

OCTOBER 20, 2023

What does the future of product management look like? Our article explores 8 key trends in product management that you can’t afford to miss! TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. Let’s get right to it.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Userpilot

JANUARY 9, 2023

What is a product persona? How can they help product managers build a successful product? We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas are fictional characters that represent real users.

Feedback Software 90

Feedback Software Research Software Analytic Tools User Testing 90

The Product Coalition

AUGUST 21, 2019

The biggest differences between consumer buyers (B2C) and business buyers (B2B) is that the volume that is purchased and their preferences with pricing and being invoiced on payment terms over credit cards. As you gathered your new team members, you explained the WHY : Why should a company focus on B2B customers just as much as B2C?

B2B 60

B2B B2C Reporting Tools Customer Experience 60

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Time was of the essence, and our message to the CS community would be key.

Events 88

Events Feedback Software Technical Review Systems Review 88

Ronke PM

OCTOBER 5, 2023

This revelation was the "aha moment" most Product Managers dream of, and it was only achievable because I fully immersed myself in their world. To further assimilate, learn and grasp their customers' experiences, product teams and their interdisciplinary partners implement and participate in the following customer experiences.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Product Management Lessons from the Trenches

SEPTEMBER 19, 2018

At every company I’ve worked, people wanted to spend more time with users, but getting connected with users required so much effort that it ended up being a “once in a while” event instead of an everyday activity. It gets sent every day to the users that are in the segment (no user receives the message twice). Google Calendar).

User Testing 170

User Testing Customer Experience Feedback Software Customer Feedback 170

Userpilot

AUGUST 24, 2023

After all, Userpilot is already a powerful analytics tool and we’re simply adding new features that have been available only in dedicated product analytics tools so far. As the competition in the B2B SaaS space is growing, SaaS companies need even better product analytics to drive product growth.

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 83

Userpilot

MAY 20, 2024

Here are some of the best product growth tools for user adoption : Userpilot is the best product-led growth tool for web apps. Pendo is the best product adoption software for mobile apps. ClickUp is the best project management tool for SaaS companies. Userpilot enables you to refine the product copy with an AI assistant.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

JULY 19, 2019

For those of us in B2B SaaS, we often interact with solution admins, internal champions, or decision-makers, not our end users. To reach end users, we rely on emails, press releases, and events. Gainsight PX’s Product Mapper allows you to map out the features of your product in an easy-to-read format.

Analytic Tools 53

Analytic Tools Messaging Customer Experience Data Visualization 53

Mironov Consulting

AUGUST 8, 2016

David Strom and Paul Gillin co-host a weekly podcast called For Immediate Release: B2B , with a focus on B2B marketers. Marketers will do their job better if they have some idea of what customers are doing with their products. Find the best stories from the product team and make them sing.

B2B 53

B2B Marketing Product Management Product Manager 53

Userpilot

MARCH 14, 2023

Personalized onboarding experiences allow users to experience product value in the least possible time. To drive upsells , prompt your users with targeted in-app messages tailored to the needs of a particular segment. Use product usage data to trigger contextual prompts to upgrade. Segment users for targeted messaging.

Feedback Software 94

Feedback Software Analytic Tools User Testing Data Visualization 94

Mironov Consulting

APRIL 12, 2020

Then Onto Crisis Product Strategies. As product managers and leaders, though, we also have to think about how the crisis has changed the needs of our users/customers. Anonymizing some examples from last week’s coaching calls: You might have a SaaS product for arts and social service organizations. Sound Byte.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Userpilot

MAY 17, 2022

This article covers all you'll need to know as a product marketer or product manager about crafting great product announcements: What are they? What are the best channels to announce new products: in-app communication, email, social media, etc? What is a product announcement? How do you create one?

Research Software 94

Research Software Onboarding KPIs Product Research User Testing 94

The Product Guy

APRIL 9, 2020

For product managers, it’s even more important because we intersect with different people in different scenarios every day with the ultimate goal of aligning the product to the customer and the business. . Perspective changing events can happen over a weekend or even in your meeting. More About The Product Mentor.

Framework 189

Framework User Testing Product Research Weak Development Team 189

Userpilot

APRIL 15, 2024

For example, you can use AI insights to tailor in-app messages and identify the best time to trigger them for maximum impact. For example: ‘If a user from segment X completes event Y, trigger flow A’ This works fairly well but is time-consuming to set up and isn’t practical below the segment level.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Research Software 102

DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

Reporting Tools 58

Reporting Tools User Testing Data Visualization Research Software 58

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for interactive user guides and it comes with features such as user segmentation, onboarding checklist, tooltips, and in-app messaging. GainsightPX is one of the most prominent product experience platforms in the market. Personalized messages can be an excellent way to grab user attention.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

FEBRUARY 5, 2024

For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. If you’re a product manager who needs to implement some of these strategies without coding, why not book a Userpilot demo to see how you can increase the trial-to-paid conversion rate?

Feedback Software 52

Feedback Software User Testing Data Visualization Analytic Tools 52

The Product Coalition

APRIL 15, 2019

The categories are: Product Roadmaps Project Management Product Analytics User Research Experience and Feature Design User Communication A/B testing and rollout Let’s dig into each of these categories. You want to think about the type of product you have when choosing a tool in this part of the product tool stack.

Data Visualization 60

Data Visualization Analytic Tools Research Software Feedback Software 60

Userpilot

NOVEMBER 8, 2022

How can product managers use them to build better products that your customers will love? That’s exactly what Peep Laja, the Founder and CEO of CXL and Wynter , talked about in his presentation at the 2022 Product Drive Summit ! First, you need them to validate your product idea. Custom events in Userpilot.

Product Research 91

Product Research Feedback Loop User Testing Feedback Software 91

Product Innovation Educators

OCTOBER 30, 2017

Adding win-loss analysis to your product management toolbox may be the single most effective change you can make. This traditionally is considered a sales tool to understand why a customer chose or rejected a product. Summary of some concepts discussed for product managers. [2:03] One of those is win-loss analysis.

Product Research 48

Product Research Product Management Product Manager Data Visualization 48

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights.

Customer Experience 99

Customer Experience User Testing Customer Feedback Research Software 99

Bain Public

AUGUST 13, 2020

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on August 21st in collaboration with Acceleprise : The B2B SaaS-focused accelerator. This online event will host a select 8 early stage SaaS companies from it’s Toronto hub! Session Information.

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Workshop B2B Data Visualization Leadership 52

Userpilot

JUNE 8, 2022

Do you implement product management analytics from the onset of a product launch to understand user behavior and timely improve the product based on the findings? Ready to dive into product management analytics? Multiple teams need to gauge product analytics data. What is product management analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Product Talk

FEBRUARY 8, 2023

Mohamed Aboshihata is the Head of Product at MediaZilla, a startup that enables studios to package, distribute, and sell event videos. Benedikte Holm is currently the CPO at Findable, a startup working to make facility management more sustainable by digitizing building documentation.

Research Software 172

Research Software Feedback Software Analytic Tools Customer Communications 172

Intercom, Inc.

AUGUST 25, 2020

The collaboration between those charged with creating a product and those tasked with sharing it with the wider world is a symbiotic one that relies on early and honest communication. Isolated iteration by either side can result in confused messaging and a product that doesn’t deliver on what the customer wants or expects.

Marketing 238

Marketing Feedback Software Onboarding KPIs Reporting Tools 238

The Product Coalition

FEBRUARY 12, 2021

I’ll explain here some of our insights and product design learnings as we came to realize that data without insights or context is totally meaningless: Building our B2C Product Design Journey Establishing our own unique B2C proposition within a B2B DaaS country has been a really interesting journey?—?we

Data Visualization 86

Data Visualization Research Software Reporting Tools User Testing 86

Userpilot

APRIL 23, 2023

Feature promotion – can be achieved with in-app messages, like tooltips or modals. Self-serve support – resources that users can access on-demand, teaching them how to use the product and solve the issues they come across. This is easy to do with in-app messages like modals, banners , or tooltips.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization User Testing 90

Userpilot

OCTOBER 6, 2022

This analysis helps to detect and address product friction and minor roadblocks, so you can take action. In B2B SaaS, many factors influence customer behavior — from psychological to marketing factors to the overall satisfaction with a product or service. They both use the same product, but their tasks are different.

Analytic Tools 90

Analytic Tools Feedback Software User Testing Customer Experience 90

Userpilot

MAY 30, 2023

Whether you work in product management, customer success, or marketing, you need creative survey ideas to collect feedback that’s relevant, honest, and useful for your job. Asking users to rate from 1 to 5 how easy it is to use your product and measure your customer effort score. Example of a product experience survey.

Customer Feedback 76

Customer Feedback User Testing Feedback Software Product Research 76

Intercom, Inc.

FEBRUARY 18, 2019

what it means for someone to be engaged with your product. You will be iterating and refining these criteria over time as your product evolves, but once you have the list, you can move on to step 2 – tracking these activities. Step 2: Start tracking these product activities (aka events). No excuses. Make it happen.

Research Software 178

Research Software Customer Experience User Testing Data Visualization 178

DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

DISQO

OCTOBER 24, 2019

And Fortune 500 clients rely on them to help with these digital transformation projects,” I explained on a recent episode of This is Product Management. It’s no longer about selling service hours, but instead going to market with products and partnerships. Outcomes Over Hours. Here are three of my favorites: 1.

Reporting Tools 40

Reporting Tools User Testing Product Research Data Visualization 40

Amplitude

FEBRUARY 1, 2021

All of that anxiety, and in the grand scheme of things, launch day isn’t a be-all and end-all event. But now, a great product launch is all about the bigger picture. The ultimate goal of a product launch is to demonstrate its unique value proposition to your target audiences and establish your product’s presence in the market.

Product launches 111

Product launches Strategy User Testing Product Research 111

Userpilot

AUGUST 30, 2021

How Product Marketing Managers use product analytics. Product analytics can be utilized by any industry with a digital platform – in 2021, that's 99% of them. Tracking custom events. Metrics that track product health – stability, uptime, and performance. Segmentation and custom reports.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

DECEMBER 3, 2022

Afterward, product managers use that knowledge to optimize the customer experience. Customer lifecycle management vs. customer relationship management. Managing the customer acquisition stage. In the product-led growth model, the main driver of acquisition is freemium accounts, product demos , or trials.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Customer Feedback 93

Userpilot

NOVEMBER 23, 2023

Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes. Outcome teams Product teams need to be committed to customer outcomes with transparency.

Feedback Software 90

Feedback Software Analytic Tools Product Research User Testing 90