The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. The Product Board blog deals not only with roadmaps but also other aspects of product management like product-led growth. Userpilot is a product growth and digital adoption software.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

AUGUST 30, 2023

Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. The event is for anyone responsible for driving growth for their product. She has a knack for strategic thinking and loves SaaS in general, especially product-led growth. Sign up for Leah’s session.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

MARCH 8, 2022

Andrea’s unique perspective and critical thinking have led her to contest a number of well-established notions in Product Management: from NPS, through KPIs and OKRs , Product Roadmaps , to Product Prioritization Framework – Andrea takes no prisoners. Susan’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Roadmunk

AUGUST 17, 2017

Roadmapping isn’t an exercise reserved solely for product teams—or rather, it shouldn’t be. Roadmaps are communication tools and are perfect vehicles for teams of all kinds to share their priorities and goals with the rest of the organization. The product roadmap. Give our product roadmap template a whirl.

Research Software 60

Research Software Roadmap User Testing Technology 60

The Product Coalition

APRIL 15, 2019

Tooling for your product team is a necessity. It often gets overlooked or tools are quickly chosen because we are so focused on the challenges in our own products. But, getting tooling right helps get better results faster. Integrates with your project management tool A word about integration. Roadmunk , ProdPad.

Data Visualization 60

Data Visualization Analytic Tools Research Software Feedback Software 60

Userzoom

APRIL 21, 2020

” Recently we chatted to Naomi Williams , an experienced UX Researcher at William Hill, to discuss how the online betting and gambling company puts user research and testing into practice, as well as the organisational set-up of UX and its business impact. Could you tell us a little bit about your background?

User Testing 93

User Testing Research Software Data Visualization Product Research 93

Department of Product

OCTOBER 23, 2022

Since product development is often a blank canvas (particularly in startups) the sheer number of possible scenarios and opportunities you might want to explore can be overwhelming: Should we build a mobile app or not? Yes, we’re B2B but are we targeting small businesses or enterprise? What colour should our homepage CTA buttons be?

Research Software 52

Research Software Product Research Product Management Product Manager 52

The Product Coalition

AUGUST 21, 2019

The biggest differences between consumer buyers (B2C) and business buyers (B2B) is that the volume that is purchased and their preferences with pricing and being invoiced on payment terms over credit cards. As you gathered your new team members, you explained the WHY : Why should a company focus on B2B customers just as much as B2C?

B2B 60

B2B B2C Reporting Tools Customer Experience 60

Good Product Manager

JANUARY 28, 2018

Sales Is Trying to Change My Product Roadmap! Another topic that we’re hearing about regularly in our work with b-to-b product teams is the challenges of making progress on a strategic roadmap when salespeople are always “requesting” features or capabilities that threaten to derail your roadmap.

Agile 60

Agile Events Roadmap User Testing 60

Good Product Manager

JANUARY 28, 2018

Sales Is Trying to Change My Product Roadmap! Another topic that we’re hearing about regularly in our work with b-to-b product teams is the challenges of making progress on a strategic roadmap when salespeople are always “requesting” features or capabilities that threaten to derail your roadmap.

Agile 60

Agile Events Roadmap User Testing 60

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. Jamie was brought into the company to improve the usability of its charity account and to establish features that would drive more charities to use the platform.

Analytic Tools 151

Analytic Tools Research Software User Testing Customer Experience 151

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan lives in Manhattan and in his spare time likes to play soccer.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Coalition

OCTOBER 19, 2020

To help illustrate the process, let’s say we’re an established B2B software company that makes vehicle inventory and sales products for the US automotive industry. For the purposes of our example, I chose only two drivers (Technology and Isolationism), so we’ll have just one 2 x 2 matrix. congratulations!

Technical Review 160

Technical Review Analytic Tools Research Software Automotive 160

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Data Visualization 104

Data Visualization Research Software Feedback Software Analytic Tools 104

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. While salary increase is a complex subject with variables outside of our control, I believe that having a clear product roadmap and strategy is every Product Manager’s responsibility.

Framework 138

Framework Agile User Testing Research Software 138

Roy Madden

APRIL 4, 2022

By default, Leo Web Alerts will search across the Market Intelligence Bundle, which is a collection of top tier B2B sources including strategy magazines, tech blogs, business magazines, research journals, and trade publications. Crypto’ is a Technology Leo Concept that recognizes numerous terms for Crypto.

Technical Review 78

Technical Review Engineering User Testing Artificial Inteligence 78

The Product Coalition

JULY 8, 2020

The reports you get out of these platforms are keys and deliver real insights on product performance. Paul is a product manager running an 8-people product team for a B2B web application in Seattle. It’s easy to spot patterns mixing cohort charts and user attributes and events but you never get to the why. Let’s take an example.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Roy Madden

APRIL 4, 2022

By default, Feedly’s AI Feeds will search across the Market Intelligence Bundle, which is a collection of top tier B2B sources including strategy magazines, tech blogs, business magazines, research journals, and trade publications. If needed, refine sources with your own trusted sources.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

ProductPlan

NOVEMBER 25, 2020

Will our governing systems change in light of new threats to world health? How long before we can attend a public event without wearing a mask? Developed by a medical doctor and researcher, Hans Selye (pronounced “say”), this theory argues that when we’re exposed to a stressor, we go through three stages. Doing less, but better.

Research Software 106

Research Software Product Management Product Manager Product Research 106

Ronke PM

OCTOBER 5, 2023

Product teams and their multidisciplinary partners embody customer centricity by using a first principles framework to deconstruct problems into smaller fragments and utilize them to create creative, innovative solutions. If the product or organization does not have a client advisory board, they create one with power users of their products.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

The Product Coalition

JANUARY 10, 2019

Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. One of the most important phases, logically, is research. How can we limit these personal inputs into the user research process? Across sectors and technologies, all jobs have similar patterns.

Framework 60

Framework Research Software User Testing Feedback Software 60

Andrew Chen

NOVEMBER 15, 2021

At first glance Uber might just look like a simple app — after all, the premise was always to hit a button and get a ride. The app sat on a vast worldwide network of smaller networks, each one representing cities and countries. Were there a big events this week? What was the right solution? A network of networks.

Books 63

Books Research Software Reporting Tools Technical Review 63

ProductPlan

NOVEMBER 20, 2020

Ensure your customer research includes room for this type of feedback along with bigger picture areas to understand your product’s reputation. Especially since onboarding is about people as it is about software, it’s not just the friendly pop-ups and helps documentation. Organize your roadmap using themes.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

Good Product Manager

FEBRUARY 8, 2016

Upcoming Events: Spring 2016. The events season is upon us! This is usually a busy time of year with ProductCamps, conferences, and other events, and this year is no different. It should be a great event — learn more and get your tickets today! ProductCamp St. Louis, which is now in its 5th year.

Research Software 60

Research Software Data Visualization Events User Testing 60

Good Product Manager

FEBRUARY 8, 2016

Upcoming Events: Spring 2016. The events season is upon us! This is usually a busy time of year with ProductCamps, conferences, and other events, and this year is no different. It should be a great event — learn more and get your tickets today! ProductCamp St. Louis, which is now in its 5th year.

Research Software 60

Research Software Data Visualization Events User Testing 60

Revulytics

JULY 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. The core reason will inform your product roadmap to take a specific direction. That’s a storyboard for the simple app called Shazam. Is it because they don’t see it?

Data Visualization 80

Data Visualization Onboarding KPIs User Testing Analytic Tools 80

Userpilot

NOVEMBER 29, 2022

Creating and distributing effective B2B customer satisfaction surveys is a vital step in understanding your customers and fostering mutually beneficial business relationships. By the end of this post, you’ll know how to create an effective B2B survey, distribute it, analyze the results, and take action on what you’ve learned.

Product Research 98

Product Research Customer Satisfaction User Testing Customer Feedback 98

Userpilot

JULY 23, 2023

Trying to figure out what your B2B marketing team structure should be? Whether you want to bring in more demand from marketing campaigns or retain customers through better in-app communication – the right marketing team is a must. What is B2B marketing team structure? What to consider when structuring your marketing teams?

B2B 97

B2B Research Software Feedback Software Customer Experience 97

Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Product Talk

APRIL 21, 2021

I’ve worked with teams in all industries—regulated industries, consumer companies, B2B companies. In fact, the events in the world in 2020 are what really motivated me to dig in and start to explore this topic. Maybe not actively, directly supporting hate groups, but allowing them to flourish on their platform.

Product Research 291

Product Research User Testing Research Software Analytic Tools 291

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product HQ

FEBRUARY 6, 2023

From a general point of view, one of the most important roles of a senior product manager is to research, understand, and validate the needs, wants, and demands of their end product users. After all, it is pointless to build a product if it doesn’t provide real solutions to the pain points of end users.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. She is the Head of Merchant Growth and Monetization for Google’s B2B ecommerce business, where she is leading efforts to build the next $1B+ B2B business for the company.

User Testing 93

User Testing Customer Feedback Customer Experience Product Management 93

The Product Coalition

NOVEMBER 16, 2020

Especially because actors involved in the music production are different from the actors involved in the event production, where most mixes are recorded from. A proposed solution What if artists, record Labels and magazines had their own types of accounts? And this particularity can be leveraged to stand out from this competition.

Product Research 82

Product Research Positioning Customer Experience Research Software 82