UX Studio

SEPTEMBER 6, 2023

Even big B2B players (Business-to-Business) were interested in UX research. We had to think differently when doing research with B2B customers. Think of it as your compass for navigating the world of B2B research. Who are the users in B2B By definition, we talk about B2B when we see a transaction between two businesses.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One On either side, it’s easy to assume bad intent or have this get personal.  Almost

Software Review 125

Software Review Customer Experience User Testing Technical Review 125

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software.

Startups 126

Startups Fractional CTO Technical Review Software Review 126

Userpilot

OCTOBER 4, 2022

The AARRR framework is important for B2B SaaS because it helps you nail down strategies to optimize every stage of the funnel starting from user signs, while also informing you of leaks in your funnel where conversion rates are low. What is the importance of the AARRR funnel for B2B software marketers? Pirate metrics framework.

Customer Experience 94

Customer Experience User Testing Onboarding KPIs Software Review 94

Mironov Consulting

NOVEMBER 2, 2018

But it’s easy for B2B/enterprise companies to fall into a sales-led development model where the majority of work is for individual customers – starving the core product of innovation, new features, quality improvements and technical resilience. Good estimation and busy technical team are the keys to success. What to do? [1]

Reporting Tools 108

Reporting Tools Weak Development Team User Testing Feedback Software 108

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

PMLesson's Ace the PM Interview

MAY 14, 2022

If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. As a solutions architect, you're the main technical resource for your company's sales team, and can provide a critical job function in a company's growth. What did you do?

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. The cost of CRM systems have fallen sharply and there is now a host of entry-level systems you can use to manage your pipeline. Iterate the product based on feedback.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. Show the customer something in the first three weeks of development and repeat every four weeks. It’s a combination of IT software and LEGO blocks.

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

The Product Coalition

JUNE 17, 2020

The creation and distribution of the content can generate an iconic digital experience, however, a poor one can be a huge obstacle performing an effective digital journey for your customers. Therefore, it is crucial for every product team to manage and deliver quality content in order to remain alive. You don’t need to be a CMS PRO?—?leave

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work  And any software we build and sell once to the client who paid for it.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. and Facebook.

UX 95

UX Research Software Feedback Software User Testing 95

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Eric Ries, in his post “What is customer development? Written Methods.

Framework 110

Framework User Testing Research Software Feedback Software 110

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

ProductPlan

OCTOBER 29, 2019

The developers will handle it. Most often, it won’t matter if it’s not intentional or was initiated by a bad actor from outside the company, If things go sideways, it could even result in a permanent shutdown. Full, thorough code reviews rarely occur anymore. Security is someone else’s problem. It’s up to IT.

Roadmap 40

Roadmap Weak Development Team Technical Review Software Review 40

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Amplitude

MARCH 28, 2019

Deploying code has a cost. As the name suggests, dynamic configuration is the ability to change the behavior of a system on the fly. Most companies will have dynamic configuration of some kind, and some even develop their own systems for it such as Netflix’s Archaius or Twitter’s ConfigBus. How is it Used?

Software Review 72

Software Review Weak Development Team Data Visualization Systems Review 72

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. What’s B2B? Broadly, business-to-business (B2B) means building and selling products primarily for corporations and organizations. Long Sales Cycles, Weak Attribution, Few Data Points. What’s Enterprise?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

DECEMBER 21, 2021

Amanda Renteria , CEO for Code for America. Code for America’s Amanda Renteria on defining the citizen experience. Amanda Renteria, CEO of Code for America, is a firm believer in this idea. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Hubert Palan , founder and CEO of Productboard.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). The challenge to the product managers is to translate these into a more functional plan for our engineering team. Second Attempt.

Feedback Software 148

Feedback Software Analytic Tools Technical Advisors Strategy 148

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era. Building non-gaming VR experiences.

Weak Development Team 93

Weak Development Team Development Feedback Software User Testing 93

Gainsight

SEPTEMBER 22, 2022

healthcare systems and in search of ways for healthcare providers to provide better care, more efficiently. Inovaccer works with over 37,000 providers across over 50 health systems with the purpose of consolidating healthcare and patient data to build a single system of record for its customers. “We That is a winning system.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JANUARY 31, 2019

As part of the process, we’ve spent a lot of time reviewing who we should be selling to these days, and how we should be selling to these customers. And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

MARCH 15, 2022

There has been a rising demand for self-served support among B2B and B2C customers. The pirate metrics framework is a system used to group and track metrics across the 5 different stages of the customer journey. This metric ensures that teams work in the same direction to achieve growth faster. Why is product growth important?

Onboarding KPIs 83

Onboarding KPIs Customer Experience Data Visualization Customer Feedback 83

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Another example is project management software and other SaaS products. What are the benefits of product intelligence? Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. UX journey maps are the antidote to product-led marketing , onboarding, and product development that happens for its own sake.

Customer Experience 67

Customer Experience User Testing User Experience Customer Feedback 67

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. They got a bad rep, but they’ve come through the other end, I think. It’s a drag-and-drop system where you can build your own AI systems. Humans are great at some things and bots are great at other things.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

The Product Coalition

DECEMBER 11, 2018

Even though product managers are supposed to engage various teams during the day, chances are you are not moving that much. Bad news first: the reasons for not working remotely OK, let’s be honest for a second. Secondly, while there are many workflow methodologies, all of them involve gathering as a team at a certain point.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Userzoom

NOVEMBER 6, 2019

I wanna, first of all, thank Tom and the whole marketing team for putting this show together, can we get a round of applause for them? Every company will be a software company or is a software company, in some way or form or some time now or soon. In the meantime, take it away, Alfonso… ?. Hello, guys, how are you?

Research Software 68

Research Software User Testing Product Research UX 68

The Product Coalition

MARCH 21, 2019

Within a B2B company, I found that there was alignment between the corporate strategy and the business unit strategy, but neither of these matched the functional strategies within the organization and were never implemented. Is the team delivering value every sprint? Is the team delivering value every sprint?

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60