UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others.

Research Software 105

Research Software Feedback Software Data Visualization UX 105

Userpilot

AUGUST 23, 2024

How does customer onboarding in banking work? You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. The process establishes the foundation for the bank-customer relationship. Why do you need it in the first place?

Analytic Tools 105

Analytic Tools Feedback Software Banking Data Visualization 105

Alchemer Mobile

MAY 7, 2020

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? In order to help, we’ve taken the liberty of compiling a list of the best mobile in-app feedback tools for you. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Mind the Product

SEPTEMBER 5, 2019

“We are a data-driven company”. And, while the logic behind a data-driven approach is undeniable, too often the expectations that come with it aren’t met. And, while the logic behind a data-driven approach is undeniable, too often the expectations that come with it aren’t met. Improper Testing.

Data Visualization 169

Data Visualization KPI Customer Experience User Testing 169

Intercom, Inc.

AUGUST 30, 2022

As a founder, you may know exactly what tech stack you need to build your product – but what about when it comes to the tools you need to run your business? But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Userpilot

DECEMBER 31, 2024

Hotjar has long been a go-to tool for understanding user behavior, but its not the only player in the game. Whether youre looking for easy-to-use Hotjar alternatives with advanced product analytics and a better pricing structure, we are here to help! In fact, it has been struggling to keep up with others for a while.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

MAY 27, 2021

Domain Knowledge is a key factor in every IT field, be it Business Analytics, FinTech, Mobile App industry, Information Protection, Data Privacy, Database Testing, Security, Software Testing, and Quality Assurance.

User Testing 157

User Testing Product Research Testing Analytic Tools 157

The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Providing flawless branch services and keeping clients’ money safe is no longer enough. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide.

Banking 113

Banking Development Team Review Software Review Technical Review 113

The Product Coalition

AUGUST 9, 2023

Governments, corporations, and innovators are embracing its potential to redefine how we handle data, security, and transactions. Its decentralization magic is unlocking new ways to secure data, ensure transparency, and streamline operations. From a niche concept embraced by tech enthusiasts, it’s evolved into a global phenomenon.

Data Visualization 147

Data Visualization Finance Banking Healthcare 147

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. With blockchain, transactions can be processed and settled more quickly and securely.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. My team serviced retirement plans and employee stock plans for two clients, TWA Pilots and Nalco Chemical Company (now called Nalco Water). At Hewitt, I was a Business Analyst on the TWA (Trans World Airlines) and Nalco Team.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

Product Talk

JANUARY 31, 2024

I have found it challenging to succinctly explain the insights while also showing enough of my work to get people bought in on the recommendations,” says Leann. “It The designer Leann was working with took the time to visually outline the broader opportunity and possible benefits in a compelling way.

Product Research 309

Product Research Reporting Tools Feedback Software Customer Communications 309

Alchemer Mobile

JUNE 12, 2019

Regulations about how data can be passed through digital channels are tight, and companies must walk a fine line between providing an exceptional mobile experience that meets customer needs without sharing sensitive financial information. Providing a seamless customer service experience from one device to another is critical as well.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Lenny Rachitsky

JULY 14, 2024

In her more than 10 years at DoorDash, she has served as the first general manager, responsible for launching new markets; the head of business ops and analytics; and the VP of analytics and data science. Analytics is about driving business impact, not just providing a service to other functions when requested.

Data Visualization 112

Data Visualization Analytic Tools CTO Banking 112

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Userpilot

JULY 17, 2023

Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer. TL;DR Customer feedback software refers to the platforms and tools that help you gather and analyze insights from customer feedback.

Feedback Software 19

Feedback Software Customer Feedback Data Visualization User Testing 19

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. Resources Mentioned: Tools: Adobe Creative Suite. Hypothesis Testing. But our product managers and our designers and our software engineers learn about our customers through research reports or through personas, or through customer journey maps.

Product Research 267

Product Research User Testing Data Visualization Research Software 267

Product Innovation Educators

SEPTEMBER 21, 2020

The insights that Scott shares with us are from a new book he co-authored with a title that is perfect for this podcast— Eat, Sleep, Innovate. Use the many available tools to help you understand the problems you’re solving. [13:25] The tendency is to solve this analytically, but you’ll make assumptions and miss something.

Data Visualization 217

Data Visualization Product Management Product Manager Analytic Tools 217

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . We will also focus on methods of continuous dissemination of research insights. Why we need continuous dissemination of research insights with stakeholders. In many cases, insight collection falls under the job description of a UX researcher.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

Userpilot

JANUARY 20, 2025

Even with a rigorous software testing process, one pesky bug always slips through. How to use session replay tools to streamline the debugging process. Features to look for in a session replay tool. I faced a functional bug when I recently tried purchasing a new project management tool.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Services: (Airbnb, Deliveroo, Uber) 40.5%. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Userpilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Reporting Tools 104

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Before diving into the data, I recommend establishing a shared definition of success at the project’s outset.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mixpanel

JANUARY 12, 2023

It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. It’s a product unto itself.

Data Visualization 115

Data Visualization User Testing Product Research Research Software 115

Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting? New testing platforms.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

The Product Coalition

NOVEMBER 29, 2022

In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey. To enhance the visual difference between the interface layers, designers often use the effects of darkening. Example of mobile app storyboarding.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Userpilot

JULY 29, 2024

In this article, we’ll explore these two concepts, their differences, and how to use product analytics and feedback to segment customers in Userpilot. These concepts differ based on the following criteria: Data collection : Use surveys , focus groups, and interviews to collect psychographic data. Let’s dive in. Get a demo.

Data Visualization 103

Data Visualization User Testing Analytic Tools Reporting Tools 103

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Implement this user research process to gather data that’s exhaustive and actionable: Define your main objective and build a hypothesis. Start collecting data. We covered: The benefits of proper user research. Analyze and form a conclusion.

User Testing 105

User Testing Research Software Analytic Tools Feedback Software 105

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. And creates a storehouse of resonant insights.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Product Coalition

JANUARY 21, 2020

LeewayHertz AI provides the capacity to make intelligent decisions or accurate predictions with algorithms within a particularly given as well as specified trouble domain name. Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

Userpilot

SEPTEMBER 30, 2024

Solution : The team chose Userpilot over UserGuiding due to its mobile optimization and comprehensive analytics, allowing them to create no-code onboarding experiences, analyze performance, and trigger targeted surveys without developer assistance. Moreover, it offers very limited analytics. Book a demo to find out more!

Product Research 105

Product Research Analytic Tools Feedback Software User Testing 105

Userpilot

NOVEMBER 4, 2020

Product Managers today have an overwhelming array of code free tools for UX design and development to choose from. In this blog, we’ll show you our favorite low code or code free tools for UX at every step of the Product Manager’s role. Balsamiq is a very popular wireframing tool. ALSO: Adobe XD is a great tool for prototyping.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121