The Product Guy

JULY 4, 2019

We provided consulting, insurance brokerage, information technology and business process outsourcing services. When the stock market would close at a high there would be a 50% increase in calls to request fund transfers. This was due to incorrect contribution amounts, the system not finding an account, or invalid employer data.

Research Software 384

Research Software Product Management Product Manager Systems Review 384

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets.

Reporting Tools 113

Reporting Tools Research Software Banking Government 113

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Mind the Product

APRIL 16, 2020

HSBC’s share of the millennial market had been shrinking for the previous three years. However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. Venus quickly became the key to getting everything done, including getting us a new banking licence!

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

Technical Review 147

Technical Review Finance Customer Experience Banking 147

Intercom, Inc.

NOVEMBER 18, 2019

We worked with an independent market research firm to survey a random sample of 500 consumers and 500 business leaders. In fact, sales is now the most common use case (41%), followed closely by support (37%) and marketing (17%). The most satisfied industries were tech (73%), retail (67%), manufacturing (57%), and healthcare (56%).

User Testing 42

User Testing Product Research B2C Banking 42

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. For example, categorizing web pages or search terms into categories to assist marketers in identifying where they want to advertise. The standard set of tags commonly used in English is the Penn Tree Bank.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Investors are incentivised to put their money anywhere other than a bank. Basic technology execution is becoming easier too. There are more technology jobs than ever before.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Intercom, Inc.

OCTOBER 27, 2022

If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally. Where does your interest in SaaS and tech come from? I was passionate about tech and coding. None of us had technical skills. Alex: A lot.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. While it may be growing, Product in APAC is still different from the West, in no small part due to the cultural differences between the regions. Market Differences. Continuous Discovery.

Product Research 219

Product Research Research Software Feedback Software User Testing 219

The Product Coalition

MARCH 9, 2021

The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Tech Support This option is necessary to stay connected with both passengers and drivers regardless of their rides. Messaging, ratings & reviews, booking history.

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

Userpilot

MAY 30, 2025

Banking apps celebrating feature adoption miss the point of their mobile applications. Some common vanity metrics include app downloads, page views, and social media followers, depending on your mobile marketing strategy and business model. Marketing needs to see the acquisition costs. Create team-specific views.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Intercom, Inc.

JULY 11, 2018

Let’s look at some jobs that, like boredom during a commute, have stuck around for years, through hundreds of technological advances. People wanted to leave nice reviews, and tips for other travellers…. Making things people want involves understanding a longstanding human or business need and then using technology to: Remove steps.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

The Product Coalition

NOVEMBER 19, 2020

He doesn’t have a technical background and currently works in a different domain. He’s become passionate about technology and wants to make a career switch. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles. This is not an uncommon situation.

Technical Review 167

Technical Review Product Management Product Manager Research Software 167

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? Fireart engineers have vast expertise and domain knowledge in fintech, health tech, marketing and advertising, telecommunications, eCommerce and retail, and many other business sectors. It’s likely your mobile device.

Research Software 143

Research Software Feedback Software Artificial Inteligence User Testing 143

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. This occurs not only because of new trends in user interface design but also for practical reasons as the technology itself evolves. Two types of orientation in mobile technology Screen orientation?—?portrait

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines).  Here’s my thinking. [1]  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Intercom, Inc.

FEBRUARY 14, 2018

As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. You have little influence in changing the process.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. Bonus points for clarity.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

The Product Coalition

JUNE 21, 2022

Onomy is a layer-1 blockchain developed on the Cosmos network , designed to revolutionize the foreign exchange market. The technologies that power the Onomy Network include: Cosmos Tendermint protocol Equity , and The IBC framework. How does Onomy solve problems and inefficiencies in the Forex market?

Finance 147

Finance Technical Review Technology Banking 147

Alchemer Mobile

APRIL 28, 2020

USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. Another bank doing it right with empathy! ? JimMarous ? ? rshevlin ?

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

Mind the Product

FEBRUARY 17, 2020

They organise a newsletter which features interesting articles (those published on Mind the Product or by our community members), market trends, job postings in Pune, product meetup photos etc. People enjoyed the points that were covered in the meetup by our well-known speaker, Anurag Sinha, the Co-Founder and CEO of FPL Technologies.

Technical Review 125

Technical Review Banking Research Software Travel 125

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

The Product Coalition

FEBRUARY 22, 2023

Although the Web3 realm has other elements, such as cryptos, decentralized finance (DeFi), metaverses, and hardcore blockchain solutions, the market scope for non-fungible tokens is comparatively higher this year. Just like physical items have a role in banking, NFTs have the same role here — being collateral assets.

Research Software 147

Research Software Technical Review Customer Experience User Testing 147

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 158

Artificial Inteligence Data Visualization Analytic Tools Research Software 158

Mind the Product

NOVEMBER 4, 2016

The design studio of Swedish bank Nordnet is very specific about why when and how they meet, says Coward. Monthly pet peeves – every month the design team gets together with the bank’s marketing team and talk about solving problems and the constraints and difficulties of working within a banking environment. Ways to meet.

Research Software 165

Research Software Banking User Testing Feedback Software 165

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. Yamini Rangan , CEO at Hubspot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Imaginary Cloud - Design

SEPTEMBER 17, 2020

Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market. It's relatively easy to design for people who are in some way or capacity caught up with technology and interfaces.

Customer Experience 136

Customer Experience User Experience User Testing Research Software 136

The Product Coalition

OCTOBER 3, 2023

With the explosive growth of cryptocurrencies in the market, the need for securing digital assets has become increasingly high. This evolution has led to the development of many crypto wallets in the market with unique features and functionalities to meet the criteria of cryptocurrency investors.

User Testing 146

User Testing Research Software Feedback Software Customer Feedback 146

PMLesson's Ace the PM Interview

FEBRUARY 20, 2025

JPMorgan Chase is the unified company of its two brands: Chase, a consumer and commercial banking brand, and J.P.Morgan, an investment brand for corporations and governments.   The JPMorganChase interview process typically takes about three weeks and involves: Recruiter phone screen, Technical screen, Final round.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Technical Review 52

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. The results were incredible.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

FEBRUARY 26, 2021

Apple always disrupts the market with products that make a difference. Apple was not always the leader in the market but each time the best innovator. publicly traded company to reach 1 trillion US dollar market capitalization in 2018. Also, today’s level of technology allows replicating any feature very quickly.

Customer Experience 131

Customer Experience Technical Review Systems Review Software Review 131