Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 68

Feedback Software Analytic Tools Research Software Data Visualization 68

Mixpanel

MARCH 22, 2024

The banking and finance industries have seen a lot of disruption in the last 15 years that’s brought financial services even closer to consumers. It’s because of all of this that the market for business analytics in fintech was valued at $3.1 billion globally in 2021, and it’s projected to reach $22.9 from 2022 to 2031.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Product Management University

AUGUST 3, 2021

Ongoing market consolidation across large, medium, and small companies has resulted in larger and more complex product portfolios. The convergence of software, hardware and services has forced traditional companies to find creative ways to differentiate what’s now a commodity. Out with Product Marketing 1.0

Customer Experience 130

Customer Experience Reporting Tools Product Management Product Manager 130

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Our platform is a unified system.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Alchemer Mobile

AUGUST 5, 2020

Mobile-first finance companies are disrupting the market left and right – especially in light of the COVID-19 pandemic. While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. Let’s unpack that a bit more.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

The Product HQ

MAY 10, 2024

The demand for technical and product management positions is high. Deloitte has shared that more and more businesses are embracing technology in their business processes and solutions. Having technical skills and abilities is an asset to anyone seeking a principal product manager position.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

Userpilot

AUGUST 6, 2023

Building an omnichannel experience requires a combination of data collection, channel selection, journey mapping , data centralization, and obtaining the right tools for the job. Inconsistent data reporting. Segmentation and split-testing are two best practices that can help you improve the omnichannel experience for your customers.

Customer Experience 71

Customer Experience User Testing Customer Feedback Feedback Software 71

The Product Coalition

AUGUST 22, 2021

on how the Israeli tax system works. But the problem is that the real rate that I needed to pay would only be calculated when the year ends, taking into account not only the revenue I made but also the expenses I had because income tax is paid on profit, not revenue, and that calculation is done as part of your annual report.

Data Visualization 154

Data Visualization Reporting Tools Banking Customer Experience 154

bpma ProductHub

DECEMBER 22, 2017

The most common academic tool for market sizing is TAM/SAM/SOM. The Total Addressable Market (TAM) is the number of all buyers; Serviceable Available Market (SAM) is the portion of TAM that you can reach with your sales channels; and SOM is your likely share of the market by your sales channels. There are 3.5

Definition 150

Definition Marketing Reporting Tools Banking 150

Amplitude

JANUARY 21, 2021

Mary Alfheim, Product Analytics Lead, HBOMax : Faced with a large and complex organization with numerous technical dependencies across its many teams, Mary successfully and tirelessly advocated for bringing self-service insights to HBOMax. The Product Innovation Award. In July, Current became the first mobile bank in the U.S.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

B2B 93

B2B User Testing Research Software Analytic Tools 93

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. When people detect a bottleneck in the system, the operational cadence of the company starts slowing down.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

JANUARY 26, 2021

One tool to achieve this is customer journey analytics software. The software delivers context and clarity to the complicated multichannel customer journey. It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. Table of Contents.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  (See the chocolate cake problem.)

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. What is product intelligence? Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. Are there enough users who are ready to pay for a solution to the problem?

User Testing 78

User Testing Product Research Feedback Software Customer Feedback 78

The Product Guy

MAY 7, 2020

If you are not performing the above activities, your role may be an another approximation to a Product Manager role. If you are not performing the above activities, your role may be an another approximation to a Product Manager role. Ultimately the accountability lies with the Product Manager. Specialist PM Roles.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Mironov Consulting

MARCH 9, 2024

†† Here’s a scenario: You’re a product manager at an Enterprise software company and get a blizzard of incoming requests and demands and tickets and suggestions and ideas.    I’ve heard several customers complain about slow reports.”   Let’s focus there.”

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Usersnap

MARCH 19, 2019

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. The key reason behind lies not in quality management or financing, but in the incompetence to understand and meet the wants and needs of the market. That’s false!

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Product Management University

DECEMBER 12, 2019

Employ these three best practices for your customer advisory boards and you’ll be able to accelerate the maturation of product management and product marketing with greater focus on delivering strategic value to the customer. It just reinforces existing product silos within your own organization. Here’s why.

Reporting Tools 162

Reporting Tools Banking Data Visualization Roadmap 162

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer.

Feedback Software 17

Feedback Software Data Visualization Customer Feedback Analytic Tools 17

The Product Coalition

DECEMBER 11, 2020

Here, we’re going to take a close look at what went wrong with Quibi , and what the moral of the story is for Product Managers. Quibi, short for ‘quick bites’ was a new entry to the streaming service battle, with the focus being on short form content for mobile devices. What Was Quibi? million…the writing was on the wall.

Reporting Tools 145

Reporting Tools Download Certifications User Testing 145

Intercom, Inc.

JANUARY 23, 2020

The situations that portend failure are varied and unfortunately common – no product-market fit, no cash, bad product, burnout, to name just a few of the most obvious. Venture capitalist Tomasz Tunguz makes the case for content as a marketing channel with compounding returns. Invest in partnerships to grow your reach.

Weak Development Team 183

Weak Development Team Analytic Tools Data Visualization Reporting Tools 183

Intercom, Inc.

OCTOBER 29, 2019

You’ll reduce the chance of misunderstanding and increase your freedom to operate if everyone is aligned on the problems to be solved and the principles your solution must reflect. Compatible segmentations for Sales, Marketing, Product, and Engineering, for shared reference points. Define the problems to be solved.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Mind the Product

SEPTEMBER 6, 2018

I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. Few product managers care to admit it, but many don’t spend enough time understanding their customers, despite the amount of time they spend with them.

Enterprise 140

Enterprise Customer Feedback Customer Experience Reporting Tools 140

Product Management University

FEBRUARY 25, 2020

How Does Portfolio Product Management Impact Product Marketing? What are the Most Common Misconceptions About Portfolio Product Management? What is Portfolio Product Management and How Does It Differ From Traditional Product Management? It limits your view of the customer to the users of the product.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Mironov Consulting

MAY 18, 2024

Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    More to maintain, lost leverage, unhappy teams, plummeting productivity.    Unpacking those: Sales’ motivation to sell new products. 

Technical Advisors 65

Technical Advisors Technical Review Weak Development Team Product Research 65

Mironov Consulting

JUNE 28, 2018

Talking with 10 Heads of Oncology will be time-consuming, expensive, and could shape their individual impressions of us before our products are ready. Rigorous A/B testing is a favorite tool in our B2C kit. Design a change to our new customer signup flow or product-level messaging; deploy to 0.5%

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

NOVEMBER 11, 2020

An Activated user is one who has realized First Value from your service. As one of the most important steps on the User Journey and one of the five Pirate Metrics , you need to define what counts as Activation for your product. Aha happens when the value of your service becomes clear to the user. Measurement Terminology.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Sachin Rekhi

JUNE 1, 2017

I remember being ecstatic when I learned that programming computers was a profession and I knew what my calling was: I wanted to develop software that improved people's lives. I knew nothing about technology companies, nothing about startups, nothing about the various role in the industry.

Technical Review 109

Technical Review Software Review Research Software Reporting Tools 109

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. The issue feels a little more systemic. Using these ideological tools for your own sanity is great.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Intercom, Inc.

FEBRUARY 11, 2021

” For Intercom, there are lots of things, our reporting works and security works and stuff like that. Intercom isn’t here to innovate on how reporting works and how metrics work, you know? You have companies who are effectively building yesterday’s technology today and yesterday’s positioning today.

Feedback Software 129

Feedback Software Reporting Tools User Testing Customer Communications 129

Sequent Learning

OCTOBER 28, 2018

Each episode is filled with real-world insights from practicing product managers and leaders, allowing you to learn, apply, and succeed in your product management career. To bring your product strategy to light, every product must be validated for product-market fit, prior to launch, and through successive iterations.

User Testing 40

User Testing Product Marketing Feedback Software Analytic Tools 40

Mind the Product

OCTOBER 31, 2019

When I first started as product lead at a bank, information used to fly right past me. We were a new team and we didn’t know what product management should encompass at the bank. Designers reached out to domain experts from other teams to drive requirements without consulting the product team.

User Testing 86

User Testing Product Research Data Visualization Banking 86

Innovatemap

MARCH 22, 2023

The economic climate, layered with the recent banking industry pitfalls, have proved to be more challenging than we expected. How We Know As a service provider in the tech industry, we have a unique purview. At any given time, we work with 30 different clients from various industries in markets from coast to coast.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52