Centercode

OCTOBER 8, 2019

In a perfect world, all the data you collect from your surveys would be 100% unbiased. In reality, bias is common in research. Fortunately, addressing these biases does wonders to help you notice when they creep into your survey questions — and inadvertently skew your results. Social Desirability Bias (Conformity). Dissatisfied.

Product Research 53

Product Research User Testing Data Visualization Reporting Tools 53

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. Continuously ask yourself (and others too) about the problem which your product is solving.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

The Product Coalition

MARCH 29, 2018

TL;DR: Webinar Product Discovery Anti-Patterns?—?April April 10th, 2018 Join my first webinar product discovery anti-patterns? —?from So, there will be no selling of ebooks or online courses whatsoever. Join the “Product Discovery Anti-Patterns” Webinar on April 10th, 2018 ??

Product Research 60

Product Research Webinar Agile Technical Review 60

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers. A persuasive leader.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Focus on their JTBDs, pain points , and gains from using your product. Userpilot is a product growth platform.

Research Software 83

Research Software Feedback Software User Testing Reporting Tools 83

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Product Experience 101. Mastering Product Experience in SaaS ( Watch the webinar recording ).

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization Feedback Software 52

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. The common thread between these three approaches is the product experience.” Product Experience . What Is Product Education?

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Gainsight

APRIL 21, 2022

Since 2021, we have seen more product-led hypergrowth than in years past. Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. Product Experience . Creating a Product Roadmap?

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

FEBRUARY 4, 2023

This type of reciprocity works because more customers will feel like spending money on your product or service if they’re satisfied with what you offered them. How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? User onboarding is the process of familiarizing new users with your product and guiding them throughout their journey. Take advantage of final onboarding surveys to learn how users rate their onboarding experience.

Onboarding KPIs 90

Onboarding KPIs Customer Experience Data Visualization Certifications 90

UX Studio

APRIL 25, 2019

Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. What’s it got for product teams?

User Testing 73

User Testing Product Research Research Software Data Visualization 73

UX Planet

FEBRUARY 26, 2024

Being a product designer does not mean you can’t draw from architecture, graphic design, or type design. Steve Jobs Archive — Ebook If you don’t know this lovely book website by now, where have you been? This blog shares a piece of his book, talking about breaking the rules. A digital tool built like a physical product?

Research Software 98

Research Software Magazine Branding Banking 98

Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. The ROI of Testing Pre-Release Products with Centercode. Increasing Efficiency.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

ProductPlan

SEPTEMBER 30, 2021

What drives product professionals? Product professionals talk to customers and stakeholders to understand what’s important to them. We conduct customer research and stakeholder alignment so we can figure out what matters. We can then choose a few items worthy of making the product roadmap rise to the top.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Centercode

OCTOBER 16, 2019

Survey data is a crucial tool for understanding your target market’s attitudes. That’s why so many people use surveys during pre-release testing. That’s why so many people use surveys during pre-release testing. Here are five tips you can use during survey design and deployment to keep your data clean.

Product Research 28

Product Research Data Visualization User Testing Customer Experience 28

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. Continuously ask yourself (and others too) about the problem which your product is solving.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

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Product Management Product Manager Data Visualization Weak Development Team 183

Gainsight

JANUARY 4, 2021

We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Read a blog daily, set a weekly time slot on your calendar to watch a webinar, or listen to a podcast episode while doing chores. 6 Things We Learned from Our Second COVID-19 SaaS Retention Survey.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. Continuously ask yourself (and others too) about the problem which your product is solving.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Centercode

FEBRUARY 27, 2020

Tester communication encompasses interactions at every stage of your project, starting at recruitment and continuing to test closure. Because tester communication is such a mission-critical piece of your engagement strategy, the methods, tone, clarity, and frequency of your communications have a big impact on participation during your test.

Workshop 64

Workshop User Testing Product Research Customer Experience 64

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. 10 Great Questions Product Managers Should Ask Customers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 94

Feedback Software User Friction User Testing Customer Experience 94

UX Studio

AUGUST 15, 2018

A good product design team can do a huge job in making your product successful. They can make your product easier to understand and easier to use. A good product design team can make PO’s and PM’s life much easier. Building a great product requires a team effort. What is a product design team?

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

UserTesting

AUGUST 24, 2015

And you’re probably testing those prototypes internally. But are you testing them with users, too? User feedback, even if all you have to show is a Post-it, can lead … The post New eBook: Getting Out of the Office – Testing Mobile App Prototypes with Users appeared first on UserTesting Blog.

User Testing 25

User Testing Feedback Software Customer Feedback Product Research 25

Amplitude

AUGUST 18, 2020

We’ll show you three ways you can leverage conversion analysis on your shopping cart, landing pages, and blog posts. You can conduct a conversion analysis on any part of your product or website where you expect users to convert. Three common areas for conversion analysis include the shopping cart, landing page, and blog post.

Customer Experience 52

Customer Experience User Testing Download Blog 52

Amplitude

AUGUST 18, 2020

We’ll show you three ways you can leverage conversion analysis on your shopping cart, landing pages, and blog posts. You can conduct a conversion analysis on any part of your product or website where you expect users to convert. Three common areas for conversion analysis include the shopping cart, landing page, and blog post.

Customer Experience 52

Customer Experience User Testing Download Blog 52

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Transactional model.

Feedback Software 94

Feedback Software Research Software Reporting Tools Onboarding KPIs 94

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry.

User Testing 102

User Testing Workshop B2B Leadership 102

Revulytics

JANUARY 23, 2018

Perhaps you’re even sitting in a comfy yet productivity-inspiring Steelcase chair as you pore over this blog post. In such a way, leading businesses are even leveraging the furniture within their buildings to help optimize the way people meet, plan, and productively enable their business goals.

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

UserTesting

AUGUST 24, 2015

And you’re probably testing those prototypes internally. But are you testing them with users, too? User feedback, even if all you have to show is a Post-it, can lead … The post New eBook: Getting Out of the Office – Testing Mobile App Prototypes with Users appeared first on UserTesting Blog.

User Testing 20

User Testing Feedback Software Customer Feedback Product Research 20

UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals. Objectives.

User Testing 95

User Testing UX Research Software Product Research 95

Usersnap

FEBRUARY 6, 2021

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. How to Use Product Feedback to Boost Customer Experience. Our blog regularly updates to bring you more knowledge and best practices. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Usersnap

SEPTEMBER 3, 2019

Boost your business growth with the outstanding customer experience and build products your customers will love. It is a UK app-based financial company that gives full power to its customer to create their personal product identity. Takeaway: Look beyond the products and focus on customers’ needs, issues, and struggles.

Customer Experience 76

Customer Experience User Testing Customer Feedback Feedback Software 76

Nulab

AUGUST 25, 2021

A competitive landscape analysis is a structured way to research your competitors. from marketing and sales to product development and community building. Analyzing their products and services. Direct competitors are those who sell the same product or service as you. Analyze their products and services.

Weak Development Team 86

Weak Development Team Research Software User Testing Customer Experience 86

Userpilot

JULY 26, 2022

Therefore, you should set different, specific goals for them inside your product and segment them to better understand their needs. Such actions include signing up for your company’s newsletter or downloading an ebook. It can also help you determine your marketing campaign and product strategies. Types of user segments.

Customer Feedback 87

Customer Feedback Customer Experience User Testing Feedback Software 87