Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Click here to read the blog. How to Calculate 6 Key Customer Success Metrics. Click here to read the blog.

Webinar 71

Webinar Blog Customer Experience Customer Feedback 71

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Andrew Chen

DECEMBER 18, 2017

Of course everyone knows the mechanics of setting up a blog – but the hard part is finding your voice, figuring out topics that are interesting for other folks to read, and building a long-term habit. ” Ironic that VCs blog/tweet all day now ;). You might think that there’s too blogs on tech, startups, whatever.

Blog 110

Blog Analytic Tools Research Software Feedback Software 110

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. Blogs for Product Managers. Growth-focused topics make this a favorite among product leaders.

Books 80

Books Blog Feedback Software User Testing 80

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie. What are product metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. What are growth analytics?

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience User Testing 98

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 97

Mixpanel

JULY 8, 2022

Startups in the program receive: $50,000 in credits toward the Mixpanel Growth Plan Credits worth 430 million monthly events Unlimited access to Cohorts, data modeling, and email support. Being able to easily capture and visualize growth metrics also supported May’s pitch to investors during Q2 2022, helping the app secure $3.3

Data Visualization 110

Data Visualization Dashboard Startups Analytic Tools 110

Userpilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

Business of Software Conference

OCTOBER 23, 2019

Throughout the conference, it wasn’t hard to pinpoint takeaways that folks would be able to bring home to improve their individual growth or their team’s outputs. The post Guest Blog Post: Four Quick Takeaways From #BoS2019 appeared first on Business of Software USA. BoS2019 was no different. 1: Do you have a stance on positioning?

Blog 45

Blog User Friction Customer Experience Events 45

Andrew Chen

FEBRUARY 26, 2024

In my case, I was very interested in the state of the art on growing users, metrics, network effects, and marketing. In 2007 this was cutting edge at a time when product success was often measured by vanity metrics such as the total registrations for a product. Thank you!) In later years, I added a dash of advising and investing.

User Testing 123

User Testing Customer Experience Blog Events 123

Userpilot

MARCH 25, 2022

While there are multiple success metrics that vary in importance from one business to the other, certain metrics are generally accepted as indicators of success. And maintaining sustainable growth is one of the most important steps for maximizing shareholder wealth. What is the rule of 40 in SaaS?

Feedback Software 98

Feedback Software Onboarding KPIs Customer Experience User Testing 98

Userpilot

OCTOBER 4, 2022

Sustainable growth is the biggest priority for any SaaS business that wants to succeed. Building compounding growth loops will help get you there. In this article, we’ll cover: What growth loops are and what makes them so effective. The different types of growth loops and their intended benefits.

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

Userpilot

MAY 1, 2024

For instance, Slack’s approach to community engagement has played a pivotal role in its growth. This is especially important if your product helps others create new content, such as blog posts, images, and videos. Join Userpilot’s Facebook community for product growth insights.

Feedback Software 102

Feedback Software Customer Feedback User Testing Customer Experience 102

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. However, an enormous amount of available data makes it challenging to select these metrics.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 96

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. To track and optimize these product metrics, you can consider trying Userpilot.

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. TL;DR Marketing and sales teams have different goals, which is why they often have different data sources or metrics. This will help you measure loyalty, spot trends, and drive product-led growth.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

Lenny Rachitsky

APRIL 2, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Growth at Duolingo has continued to go exponential, and VP of Engineering Sean Colombo has been there through it all. In this post, Sean shares five of his biggest growth lessons over these five years at Duolingo.

Analytic Tools 117

Analytic Tools Customer Experience Weak Development Team Data Visualization 117

Userpilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. In this article, we dived into 13 important adoption metrics to measure. 13 Key product adoption metrics and why they matter You regularly need to track several metrics to get a holistic understanding of how users are interacting with and adopting your platform.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Product Research 98

Userpilot

APRIL 16, 2024

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Userpilot is a powerful product growth platform with several in-built analytics reports that simplify user behavior tracking. You can use metrics such as average session duration to get a sense of user engagement.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. Below are the core roles for a SaaS business in the introductory and growth stages. A higher revenue growth rate generally indicates positive business performance.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Userpilot

JULY 8, 2021

What are Pirate Metrics? Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? What is Dave McClure’s pirate metrics?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Userpilot

FEBRUARY 26, 2024

For each funnel stage, choose relevant metrics. Interest – when the customer starts researching the product to gather more information about its features and benefits, for example, from product-led content like blog posts, tutorial videos , or webinars. Marketing funnel analysis metrics. User persona examplerce: Miro.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

FEBRUARY 25, 2024

Increase revenue growth. Increase revenue growth : Enhancing user journeys across multiple areas leads to better product experience , increased conversion rates, and more long-term retention. They might visit your website, read blog posts , or check review platforms to learn more about what you offer. Identify friction areas.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mixpanel

JULY 8, 2022

When you open Mixpanel, you may have an overarching idea of the metrics you need to measure. To take the guesswork out of measuring the right metrics, today we released the Company KPIs Dashboard template—nine out-of-the-box, fully customizable reports that make it easy for anyone to measure engagement, retention, and growth metrics.

Data Visualization 131

Data Visualization Dashboard Analytic Tools Reporting Tools 131

Userpilot

JUNE 5, 2023

It helps companies identify areas of strength/weakness in their marketing approach and accelerate product growth. For example, self-sustaining growth loops can speed up your acquisition, while contextual upselling drives account expansion in the revenue stage. Metrics to track at different stages of the SaaS conversion funnel.

Analytic Tools 95

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 95

Userpilot

NOVEMBER 21, 2023

One such platform is Userpilot, a no-code product growth software for analyzing user behavior and creating personalized user experiences. You can track site analytics, generate detailed marketing reports, and, ultimately, drive revenue growth. Analyze your website’s page-by-page performance metrics. How do they perform?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

FEBRUARY 18, 2021

The term “growth hacking” was coined by Sean Ellis in 2010 after he used this strategy to ignite unstoppable growth for Dropbox, LogMeIn, and other successful startups. One such tool that growth hackers actively use is the AAARRR framework. One such tool that growth hackers actively use is the AAARRR framework.

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

Userpilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. Metrics such as retention rate , churn rate , and customer lifetime value are important to track for user retention. Use loyal users and growth loop strategies to bring in new users.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

JULY 30, 2023

Customer retention vs acquisition cost: Which metric matters more? While it’s important to acquire new customers for growth, retaining existing customers is imperative to ensure long-term success. So let’s see when you should prioritize one metric over the other and how you can boost your customer retention rates.

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98

Userpilot

MAY 2, 2022

Vanity metrics vs actionable metrics SaaS: which ones should you choose for your SaaS business? The short answer is actionable metrics. It’s easy to get drawn to vanity metrics but they can be misleading. So, let’s find out how you can do that to get actionable product growth insights. Lack substance.

Onboarding KPIs 105

Onboarding KPIs Research Software Analytic Tools Feedback Software 105

Userpilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. What is data tracking?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

MARCH 2, 2022

Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth.

Feedback Software 105

Feedback Software Onboarding KPIs Reporting Tools Product Research 105

Userpilot

DECEMBER 20, 2022

Key awareness stage KPIs are ad clicks, blog post views, and SEO rankings. Your marketing efforts ensure growth in sales, making the sales funnel an essential segment of the marketing funnel. What are the key marketing funnel metrics and KPIs to measure success? Blog post views. Userpilot ‘s blog.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 98

Mixpanel

AUGUST 31, 2022

Without existing customers coming back to your product, sustainable growth and revenue become much harder. With granular and targeted metrics, you can find where and why customers are staying with your product or service and why they may be leaving. This metric tracks how many customers stay with your product over a period of time.

Data Visualization 109

Data Visualization Customer Feedback Customer Experience User Testing 109

Userpilot

AUGUST 10, 2023

In today’s competitive landscape, acquiring new customers is essential to any successful business’s or product’s growth. Benchmarking this crucial metric against your industry helps you assess your standing relative to your competition. Then, you should analyze these metrics to identify your high-performing channels.

Customer Experience 96

Customer Experience User Friction Customer Feedback Onboarding KPIs 96

Mixpanel

AUGUST 23, 2023

Now that we can easily bring revenue data into Mixpanel, our analytics team maintains a dataset called P8 that is designed to answer any product and revenue growth questions. With our sales and billing data in P8, we have Boards set up for baseline monitoring of key business metrics.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Customer Experience 52