Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure. Tier 1: User Value.

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User Testing Customer Experience Product Management Product Manager 246

Userpilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. That you can analyze these texts to identify the emotion behind them?

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Data Visualization Feedback Software Analytic Tools Reporting Tools 97

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Often it’s because so much of product leadership is about relationships. What was it that wasn’t working?

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User Testing Workshop B2B Leadership 105

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. The best of the blog. Significant digits: 240 blog posts, 18 videos.

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Analytic Tools Research Software User Testing Customer Experience 150

Mixpanel

JANUARY 12, 2023

It’s a product unto itself. And just like a product process, you need data to create something great. It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. The same is true with marketing collateral.

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Data Visualization User Testing Research Software Product Research 115

The Accidental Product Manager

JANUARY 15, 2024

The market for cold storage is getting ready to heat up Image Credit: vistavision If you are like most people, you have started to get used to being able to log on to your computer and order up just about anything. Product managers are getting ready to make a big bet on the hot market for cold storage.

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The Accidental Product Manager

OCTOBER 25, 2021

So product manager, how do you measure how successful you are being? If you are like most of us, if you are always on the move and always have things that you need to be doing you are probably feeling pretty good about how things are going for both your product and your company. How To Fix The Problem.

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Product Management Product Manager Management Management 119

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. Create granular content.

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Feedback Software Analytic Tools Research Software Data Visualization 88

The Product Coalition

JUNE 8, 2022

Stay tuned as we discuss the same in this blog. NFTs are unique digital assets or products that can be traded only on unique platforms called marketplaces. Interested buyers can reach out to these marketplaces and buy these digital products using cryptocurrencies such as Ethereum and Bitcoin. User sets up a crypto wallet.

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Document User Testing Customer Experience Reference 138

The Product Cafe

JANUARY 18, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ☕ Thanks for reading Product Café Newsletter ☕️! They're all about bringing out the best in you.

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Artificial Inteligence Technical Advisors Customer Experience Certifications 52

Intercom, Inc.

AUGUST 14, 2018

The first law of content marketing is that publishing is an expensive business. No matter how hard you try to circumvent it, the first law will always come back and bite you. One common approach is to outsource content production, which can be cheaper in pure monetary terms. Enter evergreen content. What is evergreen content?

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Events Article Blog Technical Review 182

The Product Coalition

DECEMBER 10, 2023

However, provoking productive disagreements is a key leadership skill you want to master. Here is how fostering healthy debates is essential for effective leadership and better outcomes. I hated it and saw it as a chore, but when I grew up I found myself writing a personal blog anonymously. We have so many of them regardless.

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ChatGPT Leadership Customer Experience Finance 124

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

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Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Create data-driven product roadmaps. Funnel analysis allows you to: Measure company performance.

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Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Intercom, Inc.

APRIL 13, 2018

The best ones are efficient, motivated, effective, and creative in how they operate on a day-to-day basis. Let’s break down a few things that all the best SaaS sales pros understand. Let’s break down a few things that all the best SaaS sales pros understand. Integrate the product into your efforts. Only 23.9%

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Data Visualization Customer Feedback Reporting Tools Customer Experience 224

The Product Coalition

JULY 6, 2023

Traditional marketing and sales tactics with long lead times, heavy financial investment, and a demanding need for human resources could be more efficient. Users will be vocal about the products they do, don’t like using, and don’t settle for less than the very best. Here when product-led growth comes into play.

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Research Software Feedback Software User Testing Product Research 115

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

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Product Goals Feedback Software Customer Feedback User Testing 97

Userpilot

DECEMBER 21, 2022

Marketing analytics tools are a product marketing manager’s best friend. In this article, we cover: What are marketing analytics tools and why they are essential for marketing teams and marketing agencies? Key features to look for when shopping around for marketing tools.

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Data Visualization Analytic Tools Feedback Software Research Software 92

The Product Coalition

SEPTEMBER 5, 2022

This reinterpretation of the Opportunity Solution Tree helped me bring the product mentality to conversations successfully. Not all companies do Product management (Product) the same way. If you’re interested in the core material, check out her original blog post. Reader discretion is advised.

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Product Research Software Review Data Visualization User Testing 116

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

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Customer Experience Analytic Tools User Testing Customer Feedback 92

The Accidental Product Manager

FEBRUARY 7, 2022

Cosmetic product managers are going after millennials Image Credit: Albert Lugosi. I mean, customers try products, select the ones that they like, and that’s the end of the story, right? These brands have seen huge growth over the past few years, grabbing market share from the big, established names.

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Branding Product Management Product Manager Reporting Tools 123

The Accidental Product Manager

JUNE 26, 2023

The A380 plane was a bad idea that saw the light of day Image Credit: Photo by Daniel Eledut on Unsplash If you were looking for an exciting product manager job, then being a product manager at the European aircraft company Airbus would probably be a safe bet. When they stop production, Airbus will have sold 251 aircraft.

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Airlines Product Management Product Manager Management 65

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. New SaaS apps, tools, and products are constantly being released, which makes it harder for a SaaS business to stand out.

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Analytic Tools Research Software Data Visualization Onboarding KPIs 97

Userpilot

JULY 25, 2022

Customer onboarding challenges are something every SaaS owner or product manager will face at some stage of their career. In this simple guide, we’re going to start by exploring the most common customer onboarding challenges faced throughout the industry… And break down the tactics you can use to tackle them.

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Feedback Software Onboarding KPIs Analytic Tools User Testing 93

Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software. Ready to get started?

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User Testing Feedback Software Analytic Tools Research Software 91

Userpilot

MAY 12, 2022

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base.

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Feedback Software Research Software Product launches User Testing 97

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market. What is a product launch?

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Product launches Product Research Data Visualization Research Software 103

Userpilot

SEPTEMBER 12, 2022

Do you know that customer touchpoints can exponentially influence product growth ? They can contribute to every stage of the customer journey and uncover insights into customer relationship management. It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on.

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Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! WTP helps SaaS companies choose optimum prices for their products to maximize profit. One way to determine the willingness to pay is through market and competitor research.

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Research Software Feedback Software Analytic Tools User Testing 100

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. In this article, we’ll explore what ChatGPT is and how it works. What is ChatGPT?

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ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Userpilot

MAY 5, 2022

What does the product management process involve? Why is it important for product managers to follow them? Product managers lead interdisciplinary product teams to deliver products that bring value to customers. The product development process is one aspect of the product management process.

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Product Research User Testing Research Software Feedback Software 95

Userpilot

MARCH 2, 2022

Wondering how you can leverage SaaS OKRs to drive success in your business? Much of product success depends on your marketing team but business decision-making and progress evaluation are crucial to keeping your company focused on the right path towards sustainable growth. OKRs are both team-focused and organization-focused.

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Feedback Software Onboarding KPIs Reporting Tools Product Research 104

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. SQL : Used for data management and manipulation.

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Technical Review Product Management Product Manager Software Review 136

Amplitude

NOVEMBER 9, 2017

Having a set of reliable mental models to call upon to make decisions is perhaps the most powerful thing product managers can do to improve their skills. The PM’s day-to-day job involves balancing the needs of all different groups, from marketing to engineering, and carving out a clear path for the product.

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Data Visualization Customer Feedback Weak Development Team Analytic Tools 173

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. So if you’re looking to switch careers and become a PM – you will for sure find some insights in this blog. Here are some tips from experienced PMs!

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Research Software Customer Experience User Testing Feedback Software 98

The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? How do you stay user-focused? How do you stay user-focused?

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Weak Development Team User Testing Product Management Product Manager 159

The Product Coalition

FEBRUARY 5, 2021

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check How do I build alignment? check it out!

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